I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
Recently purchased our dream car and worked with Cody Bates. Cody was really excellent at explaining everything about the sale and financing and was really helpful with answering any questions I had. He also took the time to go over all of our new vehicles features. After the sale he has been quick to respond to any additional questions or concerns that I have had. I feel like he genuinely cared about me as a customer and sincerely wants to keep me as a customer long after this sale, which is rare to find. I hope that he is there the next time that I need a new vehicle.
I am a very fussy individual!
With that said I have searched many places for a new used vehicle. I have not seen another dealership with the attention to detail and quality of the vehicles on the lot. Very impressive! To top it off all sales personnel I dealt with were kind, courteous and amazing. I even peaked into their detail area and employees seemed to be enjoying themselves yet paying attention to detailing the vehicles. Anybody wanting a used vehicle definitely need to stop in and see what is available!
This is the second car we bought from Jacobson and will be there again if need be. Staff very friendly and not pushy. Good selection and pricing. When looking for a used car I would recommend going here first as this would probably be the only stop you would have to make!
A GREAT DEALERSHIP!I bought a 2014 Chevy Captiva on 06/23/2018. Unfortunately a month after I bought it found out the Shifter assembly needed to be replaced and was not covered under warranty. The dealership took care of it at no cost and gave me a rental. I will definitely go back there again for a car and recommend them to anyone.
Mark the salesman was friendly and in no way pushy to sell us something. He answered all of our questions honestly. We test drove two vehicles both of which were immaculately detailed inside and out. Very impressive! The car we bought was same make but different model we had driven at another dealer, but the other dealer did not put the same time/effort into detailing their cars-not by a long shot! The car we bought looked new, drove great and was only $1000 more compared to the other dealer, and well worth it! I am so thankful we decided to check out West Town Auto, the other dealership simply did not compare! I will definitely go to West Town Auto in the future!
Awesome experience at Broadway automotive. Had the pleasure of working with Lee on the purchase of my Jeep Patriot! He was so helpful with finding exactly what i wanted and always kept in touch. Will definitely be back in the future!
Car was advertised well below Blue Book retail. Description and photos were good. They gave a fair value for my trade in. Purchase paperwork was quick and easy. Transaction was exactly as expected. Very happy with vehicle and process. Would recommend this dealer.
Worked with Cory Fuhrman. He's knowledgeable & honest. We looked at Fords and Kias. He understood that I had to have a great fit for my back. We didn't buy from Dorsch, but it was because another car had a seat that worked better for me. Go buy a car from him!
Got there and looked at the truck. Sales person didn't have a clue about any of the details on or about the truck when I asked him questions. The questions he did answer he seemed unsure about. Was good that even though he didn't know the answer for a question he was willing to go AMD find someone who might know the answer. Paperwork went pretty quick. They weren't really willing to budge on price even though I had driven about hour and a half to get there. They did a poor job on detailing car after I made the purchase. Basically all they did was wash the car and a poor job of vacuuming. There was still dog hair on the back seats from previous owner maybe. Also center console had dirty stains they didn't even bother to clean up. Was just a hurry to get out after buying car. Probably would never go back there.
The service team at Clintonville Motors was able to repair my car in a very short period of time. The quality of their repairs is very good and they seem to have fixed the problem. I will be a returning customer.
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