I previously typed a review here but unfortunately I was lacking a bit of information at the time. I would like to add a mention of an employee of The Auto Palace that I unwittingly omitted from my first review. This outstanding and deserving person is KIM. This most excellent lady is to be commended on her capabilities and her cordial nature with her customers. She's open, honest and direct which are qualities I admire, especially in her profession where these qualities can seem nonexistent at times. Together with Nick and John, Kim adds that extra something that we all wish were present when dealing with a purchase such as a vehicle. Until now, she has been an obscure gem in the company and I would like to rectify this shortcoming on my part. Thank you to the Entire team who helped make our purchase possible and especially to Kim for her candor and integrity.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Even though my Land Rover didn't work out due to various problems, the service department was always top notch! The Service manager Joe was attentive and knowledgeable and always tried to do his best to help me then things went wrong. My service advisor Justin also was caring and did his best to resolve every issue. In the end the Rover was not for me due to various problems but the service department scores a 5/5 in my book!
I found a 2016 F-150 at this dealership here on cars.com for an incredible deal! Called them up and talked with Omar. Guy was super nice and was very upfront with the trucks history and was very impressionable. If I am ever in need of another car I’m definitely going back!
I bought a GMC Sierra pick up truck 2012 from Road Runner. This place has some good cars. The price of the car is overall is unbeatable compared to the Michigan market. Staff are very friendly. And very trustworthy. The buying process however it’s kind of a pain just because of the fact the customer is the same person who is doing the financial process and they take some time processing that. So if you’re looking to buy straightforward, this is the best place.
However, I enjoyed thoroughly the buying process of my truck and the deal was great.
I would recommend this place if you are looking for a great deal!
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