Used cars for sale near Matteson, IL

Its never fun to have a check engine light come on and need service, but Schepel made the best experience as possible. They were able to provide me with a loaner SUV over the weekend. They had my 2016 Acadia Denali repaired very quickly. They also, were kind enough to come to my house to drop off my vehicle and pick up the loaner. I am very impressed with their level of service and their commitment to the customer.

The most reliable truck you can ever put your money on. Don’t even bother thinking about comparing it with Dodge or Ford. Most reliable engine, zero electrical issues, minimal maintenance and smoothest ride. Love every single bit of my boy…

GREAT PRICE, PEOPLE, FACILITY. SALESMAN PUT EXTRA EFFORT TO COMPLETE SALE AND DEMONSTRATE THE VECHILE. FINANCE WAS FAST, ACCURATE AND EXPLAINED WELL. REFRESHMENTS AND POPCORN WERE MADE AVAILABLE.

I purchased a new 2025 XLT powerboost about a month ago. Got around 1500 miles on it. The overall performance of the truck is awesome. Its a good looking truck. I have added tint windows, hard bed cover and I am getting the upgraded leather package for it as well. The gas mileage is great and with hybrid it gets even better. The handling is good. The stop & go is also great. I went from a 2020 Nissan Titan to this F150 and must say I am impressed overall with the truck. I happy about the warranty that ford provided and look to maybe get the extended warranty when the time comes.

Our salesperson was Faye. She was laid back and not pushy. I really appreciate her patience with us. We gave her a price point and she helped us to reach it. I wish all sales people were as professional and personable as she is. We would definitely recommend her and your staff for our future needs.

Have owned Jeeps for 35 years. This is the most comfortable ever. Altitude 4x2 L, V6, avg. 19-24 MPG. Tow up to 8,000. 6 passenger with 2 fold downs in back. Paid 34k with 18k miles

My advisor Favian took his time to listen to my questions and needs about my vehicle. I have been dealing for almost 4 years with a seatbelt problem and he made the necessary calls to get my seat belt repaired. Which prior experience no one listened to get it fixed. Thank you Favian and Team! I appreciate your support and your patience!

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

Overall, I love my 2024 STX 4x4 Supercrew. It's comfortable, reliable, and gets great gas mileage with the 2.7 ecoboost. I had one small repair done under warranty that took less than 3 hours and I have over 13k miles on it. My only mild complaints are that the ride could be more forgiving over bumpy pavement and that the turning radius was better.

Micheal was a great salesperson. I would highly recommend him and this dealership to anyone who is looking to purchase a vehicle.

As a owner I highly recommend this vehicle I've had zero issues with mine and I'll purchase another new Acura in the future quality without compromise

I got hit in a snow storm and pushed into oncoming traffic then hit by a 60,000 lbs snow plow. Truck was totaled had to be cut out of it because all the doors were stuck but I walked away with minor bruising from the seat belt. Just got my new 2026 last week. Definitely recommend for safety and 24 mpg on the highway with the twin turbo hurricane and plenty of power.

I had an outstanding experience working with Ernie and the team at Packey Webb Ford. From start to finish, the communication and professionalism were top-notch. I live in Las Vegas while the dealership is in Illinois, and despite the distance, Ernie made the entire process incredibly smooth. He kept me informed every step of the way, was always easy to reach, and took the time to answer all of my questions. What impressed me the most was the level of service and transparency. I actually purchased two vehicles from two different dealerships during the same timeframe, and the experience with Packey Webb Ford was night and day better. The way Ernie and his team handled everything truly set them apart. If you?re looking for a dealership that values customer service, communication, and making the buying process easy?even from across the country?I highly recommend Packey Webb Ford. Thank you again to Ernie and the entire team for delivering a 5-star experience. ?????

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

This F150 has been a dream to own. Looking for cash to buy a 67-68 restored Camaro. No issues every - just smooth riding up and down the interstate - taking kids to ballgames and skiing and college. empty nester now.

As always good professional service doesn't have to wait a long time, and they have comfortable chairs to sit down. They provide coffee there's a snack machine and a TV to watch while you.

Purchased pre owned with 56k miles. Everything seems to be great thus far. The only thing is I’m not sure the AC actually works as I normally keep it set to the “Auto” function. And when the temperature got up a little warmer than normal it didn’t seem to make the adjustment.

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

Driving over a year now, comfortable ride. Many features on the Black Edition. Automatic headlights, wipers, panoramic roof, heated seats, wiper defroster, heat/ AC works very well. Car has standard headlight washer...long hold or after so many windshield washings... just a few. Only drawback! The integrated navigation..used TOMTOM that is very poor feature. Unable to have an update. Map has trouble accurately find places...if local destination..gives location sometimes in other places or even states.

Thank you, Fabiola, you are the best, a person who knew how to cover all my needs, and who could offer me everything I asked for, a person who makes you feel as if you were part of the family, always friendly, and with a smile ahead, a excellent service from 💯

This my 4th Nissan Rogue, and it's the only car I'll buy. I have NEVER had any problems with it, or any that I have owned. I have taken trips across country with it, with great gas mileage and comfortable to drive. It handles well, has plenty of get up and go, easy on the wallet, and very reliable.

Brandon and the Manager were very helpful in helping me finding the right car for me.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Service Department always offers excellent service. Mike Eaton is the best!

We didn’t intend on the RDX we were shopping Lexus and Mercedes . Salesman suggested a test drive and it was the quietest most powerful refined vehicle we drove. Owned for 4 years ; phenomenal reliability

People were cere informative and nice to me.Please thank you team again. Thank you

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

We have always had a good experience and trust in Schepel doing a great job!!! In last 15 years that?s where we have bought our vehicles great deals and super customer service and salesmen!!

My 2024 Chevy Silverado LTZ provides a deluxe large SUV interior and a standard (short) tuck bed all in one vehicle. It is loaded with features to make it look and operate very well, and it provides mid 20's regular unleaded fuel mileage. The dynamic fuel management system combined with the 10 speed automatic transmission work together flawlessly to deliver smooth power without being able to realize what gear or how many cylinders the powertrain is using at any given time.

I have enjoyed my vehicle. It is comfortable and drives very well. I like the color also. It is very roomy, takes off fast and the safety features are very beneficial.

The quality of service that I received was excellent.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

Excellent buying experience with Ron. No high pressure and stress free. He knew his products and worked quickly to find me exactly what I was looking for.