Used Cadillac cars for sale in Matteson, IL

Excellent. I had the opportunity to work with Rowland. He took mental notes of everything I needed in a SUV and in less than 2 hours I was driving away in my dream truck. He was very knowledgeable about the features and even let me know about the courtesy car washes. Rowland ensured that I was satisfied and was willing to answer every question. He is a great asset to the dealership.

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

Rowland was amazing!! He really helped me pick out a car that works best for me. I was hesitant at first but we took the car for a test drive and it was so much fun! He kept cracking joke, we listened to music, and before I knew it I was no longer worried about driving a truck! Great sales associate and easy on the eyes! Highly recommend you go check him out.

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Work with John and Josh on today. Oil change, tire rotation and break issues plus 2 recalls that I was not aware of. They were very professional and informative about the issues of the car. Also a carwash. Great services completed within 2 hours. Thanks you for great service.

This car is excellent on gas mileage and very comfortable seat heating and cooling it is that great a great l would recommend this type of vehicle to any Mom

Fast and quick. Called on a Tuesday/ Wednesday and spoke with Nick to see if they had a vehicle I was looking for still on the lot. Placed a deposit on said vehicle until I could make the 4 hour drive on the weekend to the dealership. They were willing to work with me on payment arrangements as I was from out of state. and I was buying it out right. Get to the dealership on Sat. test drove the car and the deal was done. I was there for maybe 1 hour. In and out. Vehicle as described! I will defiantly do business again. Thanks again Nick! Im enjoying my JEEP!

Very roomy, great tow capacity. My kids love that there are two drop down DVD players. Heated and cooled seats are so nice, along with heated steering wheel. One touch windows and sunroof...I could go and on about this vehicle. Very glad we purchased it. The only thing that’s taking some time to get adjusted to is the gas mileage. I fully expected to get less gas mileage than I did in my midsized suv compared to this tank. But obviously that’s what happens when you get a big suv with a big motor. But having all the extra space for my kids and cargo is worth it!

Hones, genuine, and fair. The car I bought is really nice and clean. So polite.

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

seen a ad through cars.com for a VW GTI (fully loaded) that was listed for a great deal. its my 1st car but they worked with my budget and got me financed. great car, great people.

I traded my 2019 Acura MDX for a 2020 Cadillac XT6, so far my wife, my family and my kids, were very impressed with the comfortable seats and overall spacing. The trunk space, while using the 3rd row seating disappeared, you only have room for 2 carrying on luggages. I like that the outside noise disappears when all the windows are closed. The Bose system is excellent, the touch up screen is great. The heated steering is nice, and so are the heated seats. The panoramic glass above our heads, everyone enjoyed. The ride is very comfortable. The engine responds very well, especially when you step on the Accelerator, and has excellent system breaking. I only had this Suv for two days, drove it from the car lot. Paid $58.00 for wheel balancing after i drove it home though, also the back tires air were low. That would explain, why my back seats were swinging from side to side. Hopefully, my dealership can reimburse me........lol. So far, so good. My first experience driving a Cadillac.

did the online application and was approved. I didn't have a ride to the dealership but they were kind enough to send me an uber on their expense. That's what I call amazing staff. Sure enough I left the lot in my new whip. Thanks Baha Auto!

I've had this car for over 2 years. I believe it was one of the first manufactured. After initial problems (left rear door and right front door had to be realigned) the car has been great! Seats are comfortable (just wish they had a thigh bolster), quiet, handles great, great acceleration, excellent Bose sound system, great nav system. When my lease is up I plan on getting another one.

MIke Ryan, excellent Hinsdale JLR sales representative. First class customer service. We love our 2023 Land Rover autobiography. Thanks Mike, appreciate all your help from build to delivery! Happy and loyal customer! Dr. M.

As a previous Escalade owner, and the current owner of the newly designed Navigator, and the 2020 CT6 sedan; my recent experience purchasing the 21’ Cadillac Escalade Sport has been second to none. I purchased the upgraded leather seats, and options including the premiere 36 speaker sound system. The vehicle is smooth riding, technologically advanced, and has unique features including the air bag system. People haven’t stopped complimenting the vehicle, and it’s been a fantastic experience. Plenty of room, and lots of fun to drive!

My sales rep Steven Miller faves us professional and quality service. He was knowledgeable and recognized what we needed He answered all questions and we are highly satusfied

This SUV not only drives amazing but has tons of upgrades and extremely comfortable and spacious inside. Exterior design is very attractive and definitely turns heads

I did not have a service appointment and Burrell got me in right away Great Job Heritage Cadillac keep up the Great service

The ride and handling are second to none. Ample legroom for 4-5 adults. It has all the bells and whistles that you would expect from Cadillac.

Fantastic customer service in very difficult times. They were set up with safety measures to make our buying experience the best it could be. They were very low pressured during our decision process. Fran was a great help and explained everything in the car!

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

I took delivery of a custom ordered Cadillac CT5-V on September 4th. Ever since then it has been in the shop for about a month for the same steering and suspension issue. I have an appointment on Tuesday, October 27th to give them a 4th crack at it. To be fair, the first replacement power steering rack GM sent them turned out to be defective. However, the dealer has been really, really good throughout the ongoing ordeal. They listen, and don’t try to deny problems. Michael Ammerman, the service advisor I’ve been working with has been patient, attentive, and communicative through the whole process. The mechanic doing the repairs, I think Rich is his name, has also been good to work with. Shoutout to both of them for some of the best dealer customer service I’ve ever experienced. Finally, the loaner cars they put you in are Cadillacs as well, so that’s nice. Honestly, the best service I’ve ever received at a dealer, bar none. I just hope they and GM can get to the bottom of the issues with the car.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

UNBELIEVABLE SERVICE.They picked up and returned my car,left me a beautiful loaner. They even trew in a free oil change and tires rotation(BILL HEUSSNER arranged the whole service)Go see Bill if you need a beautiful car.I don't write reviews too often but Bill Heussner and Heritage earned this one.Ernesto Solimene

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

The whole team was great to deal with. Sarafin made the provcess very quick and simple.

I have a 2013 XTS Platinum. I brought it with 46k miles on it. I now have 209k and had 0 issues out the engine and transmission so far. I want a newer CT6 or a 2019 XTS but I'm not in a rush because this car has been the most reliable car I ever owned

Had a great experience ordering the Cadillac Lyriq thru Heritage Cadillac. From start to finish it was a pleasure dealing with Elizabeth and Isaac. They did all the work.. I highly recommend Heritage Cadillac and I looing forward to getting this awesome Cadillac. Thank you.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Mark Heffner was a pleasure to meet with. Great service and hospitality. Was not ready to purchase quite yet but when i am, i will absolutely be back to buy from him.

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

I had such a good experience car shopping at this dealership. I hate car shopping and I am always skeptical of salesmen but Mark H changed my view on them. He made it enjoyable and was very personable.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

I have bought many cars over the years and this dealership went above and beyond my expectations. They do what they say they’re going to do.

I'm trading my 2019 CT6 after two years. Have really enjoyed this car. There is no better highway cruising car ever, it's incredibly smooth but tightly built, not sloppy ever. Great gas mileage, very peppy, and beautiful. The electronics are very easy to understand. The only complaint- driver's seat too short, I'm 5'11", long legs, and I had a buy a bolster cushion. Otherwise, I've loved it. Trading up to a BMW 8 series for more excitement.