Used Cadillac for Sale in Matteson, IL

I just bought a 2018 xt5, and I couldn't be more pleased with the salesman and the experience at Arnie Bauer. Unlike other dealerships, I did not feel pressured at all by my salesperson, Jesse. He was kind, patient, and very knowledgeable about my vehicle. He took a lot of time to explain the car to my technologically challenged self! I'm very excited to have purchased my first, long awaited Cadillac from Jesse at Arnie Bauer!

Cadillac designated for subtle luxury, lavishness and sleekness. You all abundantly sense it with every ride of the XT5. I love it bold frontal look, the sharp and intensely vertical headlights: The incomparable icon and trademark of Cadillac. If you seek the unprecedented sense of elite unique luxury, then it is simply Cadillac..

I was in the Chicago area on vacation and had an issue with my Volvo which could have made it impossible to drive back home 700 miles away on Easter Sunday. Volvo of Orland park fit me into their schedule on a busy Saturday and diagnosed the problem quickly.

Overall we really like the XT4. Outside it looks amazing and not like every other bland looking crossover. Inside is very well laid out, comfortable and high quality. The infotainment is perfect. The drivetrain is very good. Very responsive and fuel efficient when driven conservatively. My best HWY mileage over 25 miles is 40+. 30’s is easily obtainable and combined city/Hwy is in the upper 20’s.

driving my new cascada jerry doig was wonderful wwould have all customers ask for him

The XT 5 is a great car, except for the stupid Stop Start Feature. Other model Cadillacs have the button to disable stop start, but GM in its infinite stupidity, did not put one in the XT5. I drive it in sport mode, so the Stop Start feature, won’t operate in Sport Mode.

we purchased our vehicle a 2013 Buick Lacorsse at Phillips Chevrolet about two yrs ago, up until 08-28-18 (August 2018) we thought the vehicle maintenance service at Phillips was good but it wasn't until we had our vehicle serviced at Rizza Cadillac Buick in Tinley Park that we found out otherwise. Johnny Howard the service consultant at Rizza Cadillac Buick went above and beyond to do what was necessary to give us excellent service. Mr. Howard practices all of the three P's of customer service, Professional, Polite and Patient. We live near South Holland, even though Phillips Chevrolet is a lot closer to us we won't be taking our vehicle back there for service, we will drive to Tinley Park to Rizza Cadillac Buick R. Thomas

Great place I live 45 mins away and its the only place ill go to ,I dealt with Cliff Hensley and Bill Kasanitz.....i hope thats right if not sorry Bill.They were great and so is the finance dept .I shopped at a few before i made the trek and it was so worth it ,its the only dealership that told me my fathers Z plan was better then rebates they gave me respectable trade in value and for not having the greatest credit a very easy purchase ,this place gets it !! Nobody wants to sit in a dealership for hours or leave not feeling comfortable ,Not the case here in out in about 2 hrs went from my 15 to a nicely equipt.18 F150 and loved it ....Ill be back for my wifes Bronco soon

Has improved in every area of features that I don't care for on the SRX. And I loved my SRX. So much I couldn't wait to get into another Cadillac SUV. I've had an Audi 7, BMW X5, Lexus RX and I'm buying my second Cadillac SUV and looking it

Hi - I had a service appointment on 8/30/16 at 3:30p (Rose was so awesome with setting that up for me) with Andy F. (Shop Foreman). Andy was so amazing - I know how busy he is in the shop but he "took time" with me, test drove my vehicle, pulled a vehicle diagnostic, performed a sensor reset...I was so impressed with his people skills...I will continue to recommend Apple Chevrolet, especially because of the customer service...Please pass this on to the correct department - thanks again for everything! - frank •

Love the features and the smooth ride. Enjoy the versatile movement of seats and rear storage area. I gets lots of compliments on my beautiful navy car.

In a manner characteristic of the unified Team of personnel at Webb Chevrolet in Plainfield, Illinois, every person with whom I communicated revealed kindness, graciousness, and efficiency. During this most recent visit, of noteworthy high importance was the expertise demonstrated by the Service Agent assigned to attend to the completion of appropriate maintenance of the vehicle that I currently drive--purchased at Webb Chevy in September of 2015. I refer specifically to Paul, who successfully managed to finish all required work that needed to be accomplished in a timely way and with what I had perceived to have been total confidence in his own technical savvy. This admirable demonstration of skillfulness evoked a feeling of authentic satisfaction as well as genuine appreciation. I also am thankful to Bill and Tony because both of these courteous gentlemen ensured that my appointment would take place at precisely the time when it had been scheduled to occur.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

this SUV is all I wanted and more will keep it for a long time it is a beautiful car every one ask me about it great conversation starer

Talked to service rep Ron Reynolds at approximately 9:30 explained at emissions test was told noise in car was possible tie rod problem. Brought car in, problem diagnosed as tie rod, fixed and was on my way home by 11:15. I always get immediate, excellent help from Ron. Thank you so much.

Every year these Escalades a poorly made but the price increases by $20k. Had to make a tough decision but after near 20 years of owning Escalades I had to pass this year. I thought maybe the Tahoe Ltz. but then I saw the news about GM response to racism at one of their plants and the closing of a plant so save cost but I can guarantee the price of the Escalade will increase next year.

My wife and I recently purchased our 2014 VW Tiguan from Chignoli Auto Sales. The process was quick (something I have never experienced before) and the staff was friendly, professional and a pleasure to deal with. Furthermore, their lot and office was clean and tidy and they had a large selection of makes and models. I will definitely recommend them to my friends and family, and give them 5 stars!

My wife and I love everything about our XT5. We previously owned two SRX`s. Love the XT5 more. We have recommended the XT5 to many people in the market for a car.

Ed was great in getting the work that was needed on my truck done and being so nice about everything. Work was done the day he said it would be.

Total cadillac experience I enjoy every time I push that start button it's like a different experience I've never had before I would urge anyone who's never driven cadillac xts to feel this high.

I came in for a simple oil change, and I was made to feel special. I lease a base Macan and they treated me today like I bought 2 GT3 RSs! Everyone remembered me - they remembered my spouse, they took the time to come and meet my new kids and just made me feeel like the most important customer (even though I know I am an etremely small one). Special recognition to Jeff Cullen and Scott Lamb In service who greeted and helped make me and the twins as comfortable as possible while we waited. And a nod to my sales person, Eric Kozuh, and Jessica, the finance person, for taking time out to catch up and talk to me. Thanks Everyone!

Have already bought and paid off two cars from there and plan on going back and getting another come tax season! They are super friendly, they work with you and don't hound you for the payments, and when I went to pay my last payment they waived all my late fees which I had a lot of I won't lie. I recommend them to everyone I know that's trying to buy a car but has crappy credit and such like me. Love this place

I live in Nashville, TN and located my Certified Pre-Owned 2017 Cadillac CTS Premium Luxury 3.6L AWD in Red Obsession Tintcoat online through Heritage Cadillac's website, which was well laid-out and easy to navigate. When I made the call to the dealership sales department, I was pleasantly greeted by Mr. Charles Hughes. I was surprised by his cheerful personality and upbeat tone and in that moment I realized that I made the right call. Something just felt different... When I asked him questions about the car, he went the extra mile to make sure that the car was equipped as advertised and even sent me the build sheet that listed every option and package on the vehicle. He then went on to describe all of the benefits of the Certified Pre-Owned Warranty which was very helpful. He also did all of this VERY FAST. THESE PEOPLE DO NOT WASTE YOUR TIME. After thinking it over I decided to let them give me a bid on my trade-in. I had a number in my head that I wanted for it and after they did the sight-unseen appraisal based on the VIN # and everything else, Mr. Charles Hughes called me to deliver the result. He gave me the number straight up and I was AGAIN surprised that they offered exactly what I had expected. At that moment I knew that I was about to buy the car AND I HADN'T EVEN SEEN IT IN PERSON YET. I put a deposit down over the phone to hold the car and then made arrangements to travel to Chicago to do the deal. That very next weekend I drove the 11 hours from Nashville, TN to Heritage Cadillac in Lombard, IL and made my purchase with Mr. Charles Hughes, who had the vehicle waxed and cleaned, sitting inside their delivery bay awaiting my arrival. I cleaned out my trade-in and handed the keys to Charles where he then quickly had the manager verify its condition. They had my paperwork prepared in order to expedite the process and before I left, Charles handed me a large and elegantly prepared gift for my Fiance'. He even offered to buy me dinner too! When it was all said and done, I left the dealership completely satisfied and I truly felt like I had an amazing experience that I will never forget. Charles Hughes knows how to treat his customers and everyone else at the dealership was just as impressive. Special thanks to Dan Paz for making me a great offer on my trade that I couldn't resist and John Rabenda for getting me an excellent deal on financing. THANK YOU! I Would HIGHLY recommend this dealership to ANYONE looking to buy a new or pre-owned vehicle!!!

Top notch vehicle isn’t saying enough. The exterior is elegant and sharp. The interior is luxurious and cozy. There really isn’t anything this vehicle doesn’t have or can’t do.

My 3-month search for the perfect Cadillac ended after visiting Heritage Cadillac in Lombard, IL. Although Heritage Cadillac was not the Cadillac dealership closest in proximity to my home or office, this dealership; and, in particular, the efforts of Sales Associate, Tommy Capps, sealed the deal for me in regard to the lease of my 2018 Cadillac CT6. Tommy Capps' professional demeanor, knowledge of the Cadillac brand, and his direct approach in providing me with all of the incentives available from both his dealership and from Cadillac directly as a GM Family legacy purchaser, made my decision clear regarding the vehicle and the lease that was best for me. Tommy Capps was willing to deal with me as an educated consumer without the pretense and never-ending haggling process that I encountered at other Cadillac dealerships. I would recommend Tommy Capps and Heritage Cadillac to any family or friends interested in purchasing a Cadillac. A++++ Sales Associate

This car has everything that a luxury crossover should have at a better price than the competition (between rebates and discounts). Excellent ride and acceleration. It it averaging better gas mileage than expected.

Just want to send out a thanks to Zoran Knezevic for his outstanding work and facilitating the job of me obtaininng my new Chevy Silverado 2017. Zoran demonstrated that he is passionate about his job and was there every step of the way making the process simple and fast. Will definiteley ask for Zoran again in the future!

Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.

Tom Capps is certainly an asset to Heritage Cadillac. After a quick call to Tom in response to an email I received--he checked on Inventory & texted me back to advise me. We made an appointment for me to see the vehicle plus test drive a XT5. Within less than 36 hours, I had upgraded to a new a 2018 XT5. Tom knew all the upgraded features from SRX to the XT5-- his detailed hands on explanation of all the features in my new 2018--easy & simple to understand & use. Frank was also very though with his explanations, also. All personnel I have encountered at Heritage Cadillac are friendly, helpful & knowledgeable.

Great ride. Gave up my Lincoln for a caddie! Who does that? I do. So impressed! Older couple. We purchased basic. Has everything we need. Try it for yourself ;)

We drove over an hour in heavy traffic to get to BG Motorcars twice and it was worth every mile. The staff are friendly and know their stock, and they had a great understanding of our needs. They gave us space and were never, ever pushy. When we had decided on a vehicle, it was too late Friday evening for our bank to cut us the financing check, but BG worked with us to make sure we could come back Monday and pick it up, freshly cleaned and ready to go. I want to emphasize that the experience was easy and happy even for my 3 young and exhausted kids. Anthony, who we dealt with, made sure they had a space to play and gave them coloring sheets with plenty of crayons. Based on the kids' drawings and notes in the office, I'd say the owner's experience as a dad may have shaped the workplace culture here, which is a testament to his character. This is not your typical dealer. They're not in a superficially flashy building with giant signs everywhere. They've got a bunch of great cars set back from the road and a handful of guys ready to help you find one. It's like humanity and joy found a place in one of the more stressful aspects of human life (buying a car). It's almost like that moment when you're on a road trip and you take a random exit and happen across the best lunch cafe you've ever seen by unexpected Providence. I will be seeking these guys out again next time I'm in the market for a car. They tell me they may be in a new space soon, and I wish them the best.

This car met all my needs, great looks (especially the front), plenty of power, luxury and plenty of practical space. Obviously not the best mileage per gallon, but that should not be the primary concern if you own a car like this.

Bobby was our salesman, l found a car with everything we wanted on the vehicle. I've been looking at Cadillac's for months and every time we found what we wanted it was sold before we could arrange to get to it. I emailed the dealership the evening I found the vehicle, Bobby called the next morning as I had a few questions about it. Within 15 minutes after our first call he had my answers and we set an appointment to take a look at it. When we showed up to look, the car had been completely detailed and ready to go. As we were waiting on paperwork just about everyone working at the dealership stopped by Bobby's office to introduce themselves. My wife and I were treated with utmost respect the whole time we were there. I've never been treated that well at ANY dealership I've ever been too. Definitely will be back to look when another car is needed!! Thank you Naperville Cadillac!!!

Love driving this car, so far it's reliable and performs great!!! Hope to own it for more than 5 years.... will use it to commute in comfort!

I don't know about the other reviews for this dealership, but I can honestly say it was one of the better experiences that I hadve had purchasing a car. And I've purchased a few. I saw the vehicle that I ultimatelypurchase on their website and although it is a "used" car, it's practically new. Pam, my sales person and Paul "Coach", made the experieince more like buying from friends than a dealer. The internet ad is what sold me though. It was great, very concise and described the car accurately. The photos didn't do the car justice and I believe I got a great deal! I couldn't be happier!!!

Nice ride , seats could use more cushion , interior room good , heating Controls could use upgrading, more users friendly controls, have a switch for the auto stop of the engine

I have been taking my 2011 BMW 335ix to Bill Jacobs for several years now and have NEVER been disappointed. Although I might be able to find a lower price from an independent shop, I don't believe it is worth it in the long run given the complexities of these cars (note, I do change the oil and filter on the car myself, however). I will continue to support this dealership because of the quality of their service.

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.