Used 2016 Mazda CX-5 for sale near La Vergne, TN

We had the best experience at this location. Michael was the best associate and walked us through everything and was extremely patient after the crappy experience we had at another location. We are so happy. Thanks Michael!

Whether you’re an enthusiast or not, you will enjoy this thing until the wheels fall off. Now, if you’re an enthusiast, or just someone who loves the feel of the road underneath you but needs something fairly practical? This is the car for you. With ample power, and steering feel that would put some sports cars to shame, you will feel confident, and often joyous when behind the wheel of the CX-5, especially with the Manual version that came in the “Sport” trim! Although that engine is suggested to be fairly gutless. However, if you prefer the automatic versions with the larger engine, like in my Grand Touring trim, you will absolutely be able to enjoy the road, regardless of the local speed limit. The CX-5 may not be the fastest car in its class, but it surely is the most fun, and the best value among its competitors.. but it’s mainly just fun. I recently got my CX-5 at my local dealer, and it has done nothing but get me to work when I want it to, taken me on small trips to wherever I want, and without any real complaints. Only times it gets annoyed with me is if I need to pass anybody at highway, but that’s what makes it so much fun to live with in my opinion, especially with the little rev-happy 4-pot motors that it can come with. In conclusion, if you want a sub-compact crossover.. but also want the feel of Mazda’s own roadster? Get the CX-5. It will bring you as many smiles per gallon as you need it to.

Kasie Estevez (dealer @carmax) is a godsend. She took everything into consideration. the longevity of the car, the service costs, the insurance and just about everything else you can think of. I came in with a car picked out and money in hand, ready to buy. Easy commission for anyone, but instead she looked out for me and helped me find a better, more reliable, and cheaper car. 10/10

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

Love our new car, but wasn’t told the CD player didn’t work .( info was not listed anywhere ) After purchasing the car we contacted them and were told they would not fix it. So my advice is shop there, but check everything carefully and ask questions.

Living in Orlando, you know it’s kinda hard not to have a car to get you from place to place, especially when you are trying to juggle work, school, and personal life. As a person who works in the medical field, and having to be around patients on a daily basis, be at church twice a week, and as a nursing student, be able to get to my classes, and Clinical’s in a timely manner, it’s kind of hard not having a car to be able to do the things that I need to do. So I went onto my company’s website and saw that we had an opportunity to purchase a car through offlease Orlando, and I have been praying since February 2024 to get a Mazda CX-5, and when I saw they had two available. I called and spoke with Briana the BDC Rep who was very pleasant, knowledgeable, and showed her eagerness to assist me, she made sure that I received a text and email to remind me of my appt and my sales rep. When I got to the dealership, I met with Orlando who was one of my sales reps, and he was partnered with Jarid who into the office showed, showed me around, explain to me how the process was going to go since this was my first vehicle purchase, and they really made me feel welcomed. As one of the cars was already sold, the one that I really wanted it was actually here still and just waiting for me to call it mine and take it home. I test drove the car and the car ran perfect no issues, I had a Carfax and it really was just perfect for me. The process of purchasing the car was smooth, easy, and didn’t take no time at all. I was able to purchase my dream car, the Mazda CX-5, and be able to drive home with a beautiful car. With graduation being December 2025, this is my first big purchase, and this is going to help me be able to finish my classes before graduation, be able to help me and get to and from work, be able to help patient with my own personal company called “iFirst Care”, be able to drive myself to church, and be able to have fun with my friends and family. Sydney who is one of the Sales Reps and also the “Repo Lady” made sure she checked on me to make sure that I was doing OK as I was waiting in the waiting room for my paperwork to be finished and finalized. Albert who is the Finance Rep make sure that I had all my documents ready and prepared and made the signing process so easy and smooth to the point that I did not break a sweat when I signed my life away Lol! When you visit Offlease Orlando at 8900 S US Hwy 17 92, Maitland, FL 32751, be prepared to be welcomed into the Offlease Orlando Family with open arms, you will have a great time, and be prepared for plenty of laughs, my time here has been amazing, and I definitely will be back!

I have purchased several vehicles (3) from CarMax and plan to buy my next car from them too, as soon as I make up my mind which vehicle I want. They sell quality vehicles from my experience and go above and beyond for their customers. I especially like their new 30 day return policy. Last time I had a vehicle transferred from another store and was worried I'd have to buy it even if I didn't like it when it came in. No way- they assured me customer service was priority if I didn't want the car they didn't want me to buy it ! As it turned out, it was perfect for me, the price was fair and the service great. Reviews are very important when I'm going to buy anything, especially something that's as big of an investment as a vehicle. I don't understand how CarMax would not make all efforts to correct a problem. Do yourself a favor and give them a chance, my opinion, you won't be disappointed.

We bought our Mazda new after getting lemon law money back from a Ford Fiesta Fiasco. We love our Mazda and have had zero issues with it. At 107K miles now and runs great. We've only ever had to do normal maintenance on it and she still runs and looks great.

I got the pleasure of buying a car from Mickey Dolan! The service was great, I test drove multiple vehicles, found the best one, got the best possible price (checked multiple places), and just had a great overall experience. I have now had the car for a couple weeks and have found nothing wrong with it whatsoever.

I've driving sports cars muscles cars and high end luxury cars. Mazda wins for the cost in reliability, features for cost, drivability, and design. It's drives nicer than it's competitors Honda, and toyota. BTW those are its competitors your buying a reliable car when you choose a mazda it's no Chevy Ford nissan or Hyundai garbage. Safety rating good. No cat transmission which some are okay but maintenance cost is less with mazda and they make their transmission in house and their solid reliable. Engine gets good gas mileage it's a big suv smaller motor but still plenty of get up and go for being a 4 cylinder if you consider it slow remember it's non turbo so less maintenance cost things to worry about plus still get great gas mileage.

amazing experience. Recommend. I will buy my next car from them again. Great prices and honest people

I’m not typically one to write reviews, but my experience with CarMax has been so outstanding that I feel compelled to share. From start to finish, they’ve redefined my expectations for buying a vehicle. I found a car online that checked every box for me—low miles, all the specs I wanted, and fantastic photos that gave me confidence in its condition. The only catch? It was located at a CarMax dealership in Florida, while I’m in Nashville. For just $200, they shipped it to my local CarMax dealership. Knowing the worst-case scenario was losing that $200, I felt reassured to take the leap—and I’m so glad I did. Within just a few days, the car arrived. I had a trade-in—a mid-mileage VW Atlas in good condition—and to my surprise, CarMax offered me an amazing price. I’ve done my research, and they gave me a value that was very close to what I’d seen comparable models selling for, and significantly more than I owed. Needless to say, I accepted their offer with ease. As for my new (used) car, I was impressed by the comprehensive warranty options. The extended warranty they offer feels like an insurance policy: $200 deductible for coverage up to 150,000 miles. With my car’s mileage at around 50,000, this was a no-brainer. I’ve seen glowing reviews about the warranty online, and after my own experience, I can see why. Now here’s the part that truly sets CarMax apart—the post-purchase experience. The vehicle is used, so it’s impossible to catch every little thing during a quick test drive. Thankfully, CarMax provides a 90-day warranty and has a full-service garage. I’ve been back a few times for small fixes, like the gas door not working properly, tire monitor sensors, an alignment issue, and even replacing a rear entertainment system screen. Every single issue was handled promptly and professionally, leaving me with a car that feels brand new. Shoutout to Elvis in the service department! Not only did he remember my name when I returned, but he also ensured I had a free loaner car anytime my vehicle needed to stay overnight. The customer service I’ve received from him and the entire CarMax team has been nothing short of exceptional. This entire process has been so seamless that I can confidently say CarMax will be my first stop the next time I’m in the market for a car. I’ve purchased brand-new vehicles before and never felt this satisfied. CarMax has raised the bar for what car buying and ownership should feel like. If you’re on the fence about where to purchase your next vehicle, I can’t recommend CarMax enough. From great trade-in offers to their stellar warranty program and impeccable customer service, they’ve won me over as a fan for life. Here’s hoping they stay around for a long, long time—because this is how car buying should be done.

I took my SUV into Nelson Mazda to get appraised and was so impressed by the professionalism and knowledge of the team. They truly give you the best and top price in the market and do an excellent job of explaining each part of the process. I went to two other places (CarMax and the dealership for the make of my car) and Nelson Mazda went above and beyond with their thoroughness and genuine interest in wanting to buy my car. I would recommend anyone to go there not to just BUY a car, but SELL one as well! Fantastic people and easy process!

Great experience, Jenn was awesome: communicative, knowledgeable, professional, courteous - hope to do business with them soon!