Compared to the dealer I dealt with the day before, this place was a stark contrast. I was at easy and didn’t feel pressured at all. Shannon was top notch and took her time to get to know me!
Nice car for my family's needs
by JJV83 from Ravenna, Ky
November 27, 2018
Bought this car for my daily commute of 150miles round trip. Was very dependable, and also for our weekend needs when the whole family needed to go.
Eventually, I gave it to my son to drive for his first car. Last week he totaled it. Hit 2 large trees and by the looks of the vehicle he and the passenger shouldn't have walked away... but they did. Some bruises and stitches but all things considered it protected them. So much so that he is asking for another for a replacement car.
Excellent, thank you Chris, Drew and John and John
by Adrian from Anacortes, WA.
June 28, 2017
Don't know that I would go anywhere else. Very responsive sales folks. Good quality used cars. Treat you like family. Couldn't ask for more. Thanks Chris Drew John and John in finance you were all very easy to work with.
What a hot car! Head-turning red convertible stud
by Madame Miata from Los Angeles, CA
August 17, 2018
Sexy, sleek lines, the affordable Ferrari (Even same tone of red). Bose speakers throughout even in head rests of both seats, automatic convertible hard top is the coolest thing ever, super quick and smooth operation-under 30 seconds. The absolute best for navigating through traffic, she is so slender and petite that she can slide through any gridlock of traffic, amazing car!
Buying my 2017 Certified Pre Owned Ford Fusion Titanium was the easiest transaction ever! It was worth the short drive from Everett not to mention the Tax savings! I would highly recommend this dealer.
by K from Mohawk, ny
December 26, 2018
2013, 72,000 miles, bought used, had for w days, engine light came on, ended up being a major engine issue, gave car back to dealership
I posted yesterday about a poor experience here. Although I was very unhappy I wish to update that management assured me it was a big misunderstand and everything they originally offered was good and even made things a bit better. Kudos to the staff for addressing a customers concerns and quickly rectified the situation.
I am a businessman and understand stumbles....great good of customer satisfaction
by Josue from Sacramento, CA
October 31, 2018
I purchased this vehicle specifically to commute to/from work. Although I bought it used with over 92k miles, it has been very reliable. havent had to do anything but routine maintenance. Highly recommend.
Great place! I was impressed by the customer service. Michael and Derek really went out of their way to work with our situation. I would highly recommend this place to anybody!
My second Mazda 3
by Lulu from Orlando
December 13, 2018
Has the feel of a sporty car and handles very well. Smooth ride. Good gas mileage and little maintaince costs. Could have a little more legroom in back. Lip on trunk opening limits size of what can put in.
Would like a cup holder in drivers door. Husband has limited mobility and has difficult time getting in and out and adjusting the seat back tilt. He also feel the door handle is too far back and his elbow is stopped by the back of the seat. Like the backup camera and that it beeps when a car approaching from side, not just behind the car. Love the alerts on the mirrors of car in blind spot. Like GPS, but not always intuitive. Disappointed it doesn't seem to have moveable headlights.
Great experience at this dealership. The general manager is very nice, low key and transparent! All the car salesmen who helped me were great too. This dealership was willing to work with me and gave me what I wanted for my trade and dropped the price of the vehicle I bought. It was a quick and easy process. I was in and out of there in about an hour as I called ahead, did my research and knew what I wanted. I love my new 4Runner!! I have fallen in love all over again! Thanks guys, great job! Thanks for making this a painless process!
by Samantha from Newington, CT
January 7, 2019
This is my first owned car. Before I used to drive a 2003 Saturn Ion and then a 2012 Kia Soul. The Mazda3 was such a nice drive and has all the features I could have ever asked for! I love the car.
First time car shopper at Frontier Ford. After failing to make a deal on a used vehicle at another dealership Frontier had one of the models we were looking at so we figured why not give them a shot before heading South to other dealerships off I-5. Our salesman Sean was helpful and pleasant to work with. He wanted to sell us a vehicle but wasn’t pushy. The road we test drove on was a quiet little road next to the refinery. The road is perfect for testing out the vehicle in pretty much any way you need to.
We drive a hard bargain so we thought for a bit that we weren’t going to be able to make a deal. We are experienced car buyers and the negotiations weren’t as bad as a lot of places we’ve been to but there never really fun especially when your tired and hungry. Sean gave us a protein bar and waters during the process. Ultimately the dealership wanted our business and won us over on a Hail Mary. We wanted to shop local at a local dealership but aren’t willing to make a lot of concessions to do so. I feel we got a great value on the out the door price. We were offered many extras but did not purchase any so I cannot speak to that.
The only thing that triggered us was essentially being forced to purchase a vehicle tracking device called Spireon Kahu. It is similar to LoJack and the dealer stated that they install it as a security device to protect their assets and it probably lowers their insurance cost. Long story short we did not want to purchase the tech but it was already installed on the vehicle. We negotiated the price of the tech and ultimately agreed to leave it installed as the dealer stated it would cost money to remove it. Now to the fun part. The 2015 Dodge Dart we purchased is for our teenage son. Using the app for the Tech on a smartphone we can monitor where he is at and be notified if he exceeds a set speed. We chose 65mph. We can also set up an electronic perimeter as well as monitor the vehicle battery from the Kahu app. We got an insurance discount for the active tracking system and trust me you need it when insuring teenagers. I probably sound like a Kahu salesman but hindsight we have no regrets leaving the tech installed. Just make sure you ask the sales staff whether it is installed or not and whether you will be force to purchase it or if it will increase the price of the vehicle if you want it removed. It worked out for us but it may not work out for you. Thanks Frontier for helping us find our son a safe and hopefully reliable vehicle!
Easy setup and use.
by Janette from CT
November 19, 2018
My favorite vehicle. Easy to setup and drives smoothly. I am very happy my purchase. Great on gas and it's AWD. It's also a very nice looking vehicle.
My salesman at the Frontier Ford dealership was very personable which made the car buying experience so much fun. I had my 11 year old son with me and even though we were there for quite some time trying to pick out my dream car, Zack kept us both enertained during the whole process. Very hospitable. I will return to Frontier Ford for any future vehicle needs.
After 60,000 miles no problems love this car
by Jrr from Naples , Florida
December 12, 2018
We bought this mazda 3 new and is been great
The only we did was rear breaks pads and tires 5,000 miles ago
Will buy again absolutly we got in love with the Mazda products
We just bought a Cadillac car from them. It's very good deal and the owner was very friendly and honest. We will get very good car from this dealer.
I love my new Mazda3!
by Ponkee from Mesa, AZ
January 11, 2019
I love my new Mazda3 Sport, it really meets all that I want in a car. Small, efficient, comfortable, and reliable. The interior is beautiful. The safety features are great, with city safe breaking and blind spot monitoring. I wish I could have upgraded to a higher trim package to get the rest of the safety features, but unfortunately that would have required getting leather interior, which I do not want. I am very happy with the price I paid for this new vehicle, and the warranties offered by Mazda make me feel confident in my decision on the Mazda3.
Lots of options in all price ranges . Easy to sit in/test drive cars. Tim was great and no pressure sales. Will recommend and go back. Clean bathroom for customers. Air conditioning inside. Easy to get to off Cook road, the (hwy) 9 or the (hwy) 20. Local & around since the 80's.
My amazing Mazda 6
by Garrett from Plattsmouth Nebraska
November 3, 2018
This car has got me to college and back every single day for quite sometime now. Great fuel mileage up to or sometime over 25 MPG and a comfortable ride that makes the driving experience prefect. Super reliable and you can trust getting into the vehicle that you will get home safe and sound. Overall I would recommend that this vehicle to my friends and family. The Mazda brand is wonderful and I will buy again when the new model comes out!
Buying a used car isn't high on my list of fun things to do, reputation of the "used car salesman" etc. makes it feel like you've gotta have all your ducks in a row and go into the experience prepared for psychological warfare. Working with these guys was easy and I have to commend them in particular for standing by an advertised price on a truck I bought when I'm not sure they had to. It was listed significantly below what they had intended, but they honored the price (without any resistance) which to me speaks to overall honesty and character. The sales staff wasn't pushy...even before they discovered the mistake :). Ron gave me a good description of the known issues with the vehicle before I made the 2 hour drive up to Burlington, and had just the right amount of communication. Also - this shop is owned by a much larger and reputable Ford dealership so there's a big company behind their seemingly small operation.
Small family car
by Vic from Staten Island, NY
October 8, 2018
Front seats has good space. Large trunk. Tiny back seats, fits for kids only. Engine and transmission are reliable. 2L engine sometimes not enough to accelerate fast. Body rusting fast.
Just bought a Car there and couldn't be happier. The salesman was very friendly and helpful.
You get what you pay for
by Luis Aguirre from Philadelphia
December 19, 2018
I’ll admit the low milage drew my attention as I’m sure it will for you, but that’s the cars only redeeming quality, there’s rust seeping under the car, irregular motor patterns, interior below average, dripping oil; don’t waste your time.
I purchased my first car last month and had a great experience. Brought a friend this month and had another great experience. They didn't try to push me into a car I couldn't afford, listened and stuck with my budget guidelines, and didn't try to sell me a lot of extras I didn't want or need. Would recommend them to my Grandma or anyone else!
Very disappointed with the quality cx3 - 2016
by Modo from Canada Toronto
December 20, 2018
I've had so many thing go wrong with this car. Very disappointing. Poor quality. Airless conditioning stopped working. Infotainment system continually restarts in even 1 degree weather. Persistent noise from front end. Shoddy trim. Will likely sell and go back to my trusted Subaru Forester.
Joshua Treat was both very busy and absolutely with me and my wife when we came in to buy a car. Since we had a COSTCO relationship established there was no bickering over price and no hassle. We got a Bolt, which is a different breed of vehicle than a gas powered one, and Joshua gave us enough information to get out of the dealership with no mishaps. Maybe a little more practical advice about how to use/deal with an Electric Vehicle would be nice, but that is very hard to give just the right amount. Excellent service, and so far it appears to be an excellent choice for vehicle.
Very reliable and easily operable car.
by VanessaC from LA
December 10, 2018
I love it! I hate to sell it but expanding family means we are in need of a larger vehicle. It has kept me and my children safe during our use of it.
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