I am really appreciated to write this review，I bought an 2013 Audi S7 from this dealer，Luxry Car Outle. My seller is Brandon，a really kind and patient man.
I am a university student and this is my first car in the America, so many things I don’t know but Brandon helped me a lot. He helped me ordered small parts for this car to replace and he checked everything of this car then shipped to me just a one night.
Audi sometimes have a little problems but whenever I call Brandon for help, he was so patient and nice to give me suggestions to figure everything out. This company is very reliable and their service really made me satisfied. I am so happy that I bought a car from them, and I am with pleasure to meet my seller, Brandon.
And now, I enjoy driving this car to go to school, everything is so nice and I love this car so much! The experience of buying the car from this dealer was so great, I am a new student here so I don’t know how to express my thanks exactly, I think I made a right decision to buy the car from this dealer!
Thanks for my seller,Brandon. And I really recommend this dealer, you can go to the dealer to see all the cars they have then choose your favorite!
Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!
I do enjoydriving it
by driver from Cumming,Ga
November 13, 2018
The car is good but I wish it had a back up camera and navigation. They told me it would be about 500 to install but it turns out to be overtwice that much. There have been two malfunctions so far . I really like the car as a whole.
Jason is so knowledgeable. He is such a wonderful source of information and his love of Rolls and Bentleys is incredible. My son bought me a Rolls from Jason for Christmas... They delivered it AND put a huge red ribbon across the car cover for me to discover in the car building. We've gone back to visit, to look at some of his inventory, and always feel welcome to talk, to look, to discuss, and enjoy being there. Right now, I'm looking at his inventory online to purchase a more utilitarian vehicle, e.g. the Land Rover. I'd buy from Jason even if they are more than 100 miles away if only on the basis that this 74 y.o. lady can trust Dream Car Concepts.
Smoothest ride coupled w/fastest pickup in speed
by Mongo from Upperco, Md
November 10, 2018
This car meets all of your luxury needs with nimble handling, extremely fast accelleration when needed. Excellent on the highway or on country roads. The total package in a luxury sedan.
I was a bit worried at 1st buying a vehicle from out of state but Evan was great to work with great communication and the vehicle turned out after inspection in Florida to be in great shape. Everything was just as Evan promised
I have been burnt 2 years ago on a car that i purchased locally here in Massachusetts. I have been very stressed out on shopping for a new vehicle. Once you loose the trust in car dealerships its very hard to gain! about 4 months ago, i made contact with HAUS OF IMPORTS and they truly made me believe that there really is good people out there doing honest business.
What a wonderful company.
I called to ask a question on a BMW they had, fast foward a few days later i was driving it! They spoke to me over the phone, Emails, Texts, face time and even went on a test drive for me while i was facetiming them. I mean, its really that kind of Dealership! It was like i had a close friend in the chicago area looking over the car for me! They were brutally honest. Somethings they pointed out i didnt like (Wear and tear) on the vehicle but thats what you get when we are talking about HONESTY.
I was so comfortable with the interaction between me Mike and Roni that i decided To buy the car siteunseen. They shipped the vehicle to me in just a few days and when it arrived it was exactly what i expected, picture perfect. They mailed the title out the very next day; everything was went smooth. This is a true dealership that has years of experience under their belt. Definitely In business for the long run.
Thank you again Roni, Mike, and the rest of the staff. I sure hope the company continues to grow because this is what car buying should really be. I cant wait till the time comes to buy my next one.
Prestigious and fast.
June 21, 2018
You can’t believe how fast this car speeds if you’ve previously owned a diesel car. Although it is a luxury 4 door sedan, it can also be considered a sport car since it reaches high speed in a very short period of time, and it is very easy to handle. + it also drifts very easily. I like the moonroof and the size of the seats. The exterior design gives the car sportier shape while it maintains it classy look.
Called and inquired about a 2015 Wrx they had in stock. They answered and told me they had in stock and went there to check and look at car. When getting there they had the car washed and easily accessible to test drive. Negation and working on a deal on vehicle was great and they were very easy to work with and helped in every way to make a deal for both sides. They cleaned the car nicely and made the shopping experience way easier compared to other places. Brad and everyone on staff was great to work with and will definitely go back for future purchases.
Love my new E350!
by JNM from FLL, FL
November 5, 2018
Style along with the sleek design makes for a very smooth yet fun driving experience for any age driver. Would recommend this car to anyone.
Bought a Mercedes from them. There wasn't an extra key, even though I was told there was during initial negotiation. Still purchased the vehicle.
Received a call about a month later that the previous owner had returned the spare key. Was told that it would be sent to me via certified mail. Waited about two weeks and did not receive the key. Called the dealership and Zachary told me that it may have been sent out and would check. Waited another week or so and hadnt received the key or heard back. Called Zachary again, and he told me that he would check. Waited ANOTHER week, and still no response. Called AGAIN, and Zachary sounded agitated that I was calling, like I was inconveniencing him. Same response from him, and no return phone call. Now when I call, someone takes a message for him, and no one has returned my call with an update.
It's been 5 weeks since the initial contact and no key, no contact.
After good initial vibe purchasing from them, won't be purchasing from them this when my girlfriend starts her car shopping.
Amazing ride and comfort
by E-class guy from Virginia
July 26, 2018
The only vehicle I've ever owned that would take on the road just to go and drive it, and not only to take me from A to B.
Great customer service wasn’t really in the market in buying a truck but Christmas around the corner got my wife her dream truck Adolfo understood our financial budgets and worked with us to get the best deal and I highly recommended you guys to ask for Adolfo Cervantes when you guys come to this dealership
by David n from Portland maine
June 30, 2018
Car exceed expectations A pleasure to
Drive every time I get behind the wheel. Feel safe putting my 17 year old daughter behind the wheel 10star safety rating is the best.
I come to Conway to check this Porsche Cayenne and I get out driving this sweet truck,Adolfo and tony was great costumer service from the moment we walk in into we leave, they care for you and work an extra mile to get you a great deal, I’m so happy and with a big smile., I will come back for my secon auto here at CONWAY IMPORTS,. Ask for Adolfo n Tony thank you guys
Had a very smooth tranaction . Having found the car online and living 6 hours away. I was impressed on the cars they have in advertising online. Nice and clean cars, No pushing to purchase the car but we bought it. No issues with anything. Was very professional to work with. Highly recommending
I bought Honda Civic 2014. Many options for Japanese cars at reasonable price. They price to sell the cars instead of spending time in negotiations .please don’t go over the facility as we don’t need nice facility to get a good price on the car
Great performance and comfort
by PeterC from Manchester, NH
December 31, 2018
This vehicle meets all the options and comfort I was looking for and very reasonable in price. Would recommend this vehicle to someone else and I would purchase another one....this is the second Mercedes Benz we have owned.
The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.
Excellent customer service. Addressed all of my needs and smooth purchase process
I don't work about car problems anymore!
by Liz and Lulu from Huntington Beach, CA
December 21, 2018
This car is fantastic. I feel very comfortable owning this vehicle and don't have anymore worries that I will be strained somewhere with car problems. Every time I drive with a new passenger, they alway compliment how smooth the ride is. Love the body style and alway admire it from afar.
I am currently shopping for a car for my daughter. I stopped by Lux Cars and looked at a couple of vehicle with Keisy. He is really patient and doesn’t pressure. When my husband and I finally agree on what to purchase for our daughter I’ll definitely come back to see keisy. Thus far he has been the easiest sales person to work with so I’ll definitely be back.
Good customer service easy to understand, straightforward sale approach. Multilingual salespeople. No pressure. Ready to meet out of state customers at the airport. Vehicle as described
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