I've had around 20 vehicles in the past decade or so. My experience at Continental Audi was everything you would expect from a highline dealer and more. My Audi Brand Specialist, Gonzalo, was incredibly knowledgeable and attentive without a trace of pushy sales tactics. He and the Business Manager, Josh, did a fantastic job working with me to get the deal done remotely as I don't live in Chicagoland. I had originally asked to have my credit app sent to a specific lender that I have a relationship with, and Josh was able to save me over 1% on my interest rate after he called me to let me know a different lender had been more competitive with rates lately. That man knows his stuff!
I purchased a CPO vehicle, so I definitely was not a big spender as far as Audi customers go, but the dealership treated me like royalty.
Thanks for a smooth transaction and a beautiful car!! Go see Gonzalo!
Jason is so knowledgeable. He is such a wonderful source of information and his love of Rolls and Bentleys is incredible. My son bought me a Rolls from Jason for Christmas... They delivered it AND put a huge red ribbon across the car cover for me to discover in the car building. We've gone back to visit, to look at some of his inventory, and always feel welcome to talk, to look, to discuss, and enjoy being there. Right now, I'm looking at his inventory online to purchase a more utilitarian vehicle, e.g. the Land Rover. I'd buy from Jason even if they are more than 100 miles away if only on the basis that this 74 y.o. lady can trust Dream Car Concepts.
I have been burnt 2 years ago on a car that i purchased locally here in Massachusetts. I have been very stressed out on shopping for a new vehicle. Once you loose the trust in car dealerships its very hard to gain! about 4 months ago, i made contact with HAUS OF IMPORTS and they truly made me believe that there really is good people out there doing honest business.
What a wonderful company.
I called to ask a question on a BMW they had, fast foward a few days later i was driving it! They spoke to me over the phone, Emails, Texts, face time and even went on a test drive for me while i was facetiming them. I mean, its really that kind of Dealership! It was like i had a close friend in the chicago area looking over the car for me! They were brutally honest. Somethings they pointed out i didnt like (Wear and tear) on the vehicle but thats what you get when we are talking about HONESTY.
I was so comfortable with the interaction between me Mike and Roni that i decided To buy the car siteunseen. They shipped the vehicle to me in just a few days and when it arrived it was exactly what i expected, picture perfect. They mailed the title out the very next day; everything was went smooth. This is a true dealership that has years of experience under their belt. Definitely In business for the long run.
Thank you again Roni, Mike, and the rest of the staff. I sure hope the company continues to grow because this is what car buying should really be. I cant wait till the time comes to buy my next one.
Great customer service wasn’t really in the market in buying a truck but Christmas around the corner got my wife her dream truck Adolfo understood our financial budgets and worked with us to get the best deal and I highly recommended you guys to ask for Adolfo Cervantes when you guys come to this dealership
I come to Conway to check this Porsche Cayenne and I get out driving this sweet truck,Adolfo and tony was great costumer service from the moment we walk in into we leave, they care for you and work an extra mile to get you a great deal, I’m so happy and with a big smile., I will come back for my secon auto here at CONWAY IMPORTS,. Ask for Adolfo n Tony thank you guys
Will be back next service, great staff, very polite, store was clean and loved the showroom. I love the video text that showed them working on my car most definitely ahead of the others with this technology. Thanks
I was pleasantly surprised how easy my car buying experience was. Valentina was professional and honest and I felt I was buying a car with a knowledgeable friend. The dealership itself was spotless and I know I won???t dread spending time there for car service in the future.
This dealership provides great service. Got tired of the hard sell every time I went to another local dealership. Only thing I think they could do better is the waiting area. Another dealership I used to go to had theater type seating and desks with chairs to work at. When you are waiting for your car for 2-4 hours comfort is nice.
I purchased a 2013 lexus gs350 where do i start i am very happy with roadmaster service they got me a low interest rate and answered all my questions i will be sending my family and anyone i know looking for a car they take out the stress out of car buying
Accomidating my changing car needs & provided practical opti
by Kathleen VanDam from DealerRater.com
December 2, 2018
Although it was a full day commitment at the end of the day I returned my leased car & renewed a new, smaller car that fit my needs better with the changes in my family (kids off to college). I???m happy with the new purchase & glad I was pretty seamlessly finished with my previous lease through ???pull forward??? option. At the same time I have many new safety features but maintained all of my ???premium??? package with Audi care and tire & rim program.
We received excellent service from Calvin on our first visit in with our 2018 Q5. There were a few recalls that were taken care of as well as oil change and realignment. The work was done on schedule and I love the Uber provided after drop off.
Jorge helped me out with everything I needed and answered all of my questions. He even went out of his way to provide me with some quotes for accessories that I am planning to purchase. I'll be bringing my Q7 to Fletcher for service going forward. So far the best service center I've seen and the friendliest staff.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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