Lou Gallo went beyond what one might expect a salesman would do to find the auto we wanted. He was so dedicated to customer satisfaction and we greatly appreciate his interest in achieving such a high level. Thank you Lou! You are a rare commodity and a great asset to Benzyl Busch Mercedes Benz..
The customer service was polite and sociable. I was able to test drive and look over the vehicle with no hassling. Sales staff was quite helpful over the phone, through email, and in person. The vehicle was as advertised and was purchased with no drama.
I am so delighted with this dealership! They answer any of your questions, show you everything you should know about a certain car and you can be 100% sure it wasn't ever burnt in a fire or dumped in a lake!
Everyone was really accommodating. Made the whole experience enjoyable. I was able to drop my guard after about 30 minutes when I realized the other shoe was not going to drop. I would highly recommend them.
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