My son and I were looking for a reliable, newer car and were very satisfied with the assistance given by the salesperson I contacted over the phone about one of the cars listed for sale by Champion Auto. The process took 2 days to complete as I asked the salesperson to drive the car and inspect the car again as I asked for specific conditions about the interior/exterior of the car. They were very accommodating with all my requests. I bought the car over the phone and we picked it up 2 days later. The car was as explained and the paperwork was done quickly! Very happy with the transaction and will buy again if the opportunity arises. Thanks Jeff
by Mgenois from Valley stream, ny
December 30, 2018
Met all my needs , I have 4 other Mercedes Benz, this is one of my favorite, with the black rims and black interior. All black
I have purchased many cars in the past, this was the first time at Champion Motor Cars. The experience here was great compared to other places. I really felt like Bill, the owner, was interested in providing an enjoyable experience, without the normal pushy feel of other dealers. I was not able to make it to look at the car until near closing time due to my job, Bill had no problems with staying late answering any questions I had and completing the sale. Not only did Bill work hard during the sale, but continued the next day, after signing all the papers, I recieved a call from Bill the next morning asking me if I could come by again to sign new papers, reason being he kept working and was able to lower my interest rate. Needless to say I would highly recommend this dealer to anyone who would like to enjoy a great experience when buying your next vehicle.
Most reliable car I have ever owned.
January 8, 2019
Best mileage, comfort, and driving distance. Would not change it, but job changed, no longer will be driving as much. Mainly was used to drive between hospitals. Most mileage was freeway, minimal city driving wear and tear.
Lionel and Mindy were easy to work with, helped me beat all obstacles and made purchasing a new car (which was very needed) extremely easy. I???m pleased with my experience and purchase.
Expensive Particularly buying used with 90K miles
by HighCostMercedesWithLowEfficiency from Eden Prairie
December 26, 2018
This is low efficiency with gas and also low mileage problem is maintenance would be very high. Having different tires front and back so if you put tires which runs for 50K can be used only for 25K. So you spending 50% more on tires. I would advice not to buy because there were many factory recalls on this model and year so most likely your car won't run for logner period of time
ok so I take back my last review. I bought my car and it had some problems. I originally jumped the gun on making a bad review. I seen so many bad reviews about them not wanting to help fix problems with cars. but after talking with them they meet me over half way on the cost to fix my exhaust manifolds and catalytic converters. im more than happy now and they made it right. I would recommend them but also please take the cars to a mechanic to make sure everything is what its suppose to be. thanks twins for making this a good experience. Thomas Austin
Feel a little like Goldilocks.. just right at last
by The MA from Washington State
December 19, 2018
I looked (hard) at BMW X5, Infiniti QX60, Lexus GX460.... wasn't even thinking Mercedes! Bought the ML350.
I previously drove QX80 and was looking to down size. Have been driving big SUVs for 20 years and while I wanted something smaller didn't want to feel too short (height. )
We do a lot of highway driving on two lane roads. The size and height of previous vehicles was very important to me.
I am really happy with my choice. Very quiet, smooth, comfortable and beautiful. I don't feel cramped and now wondering why I waited so long to move on from monster SUVs.
I actually sat in my car talking to a neighbor the other day, she was in a Tahoe... she was only slightly taller than me....really happy with my choice.
About my other prospects: X5 far and away the zippiest, Lexus very solid and comfortable but a little stiff; QX 60 was well appointed but can't hold a candle to its bigger brother in comfort or quiet.
The ML 350 and its successor GLE 350 are just about perfect.
My wife and I are very happy with the service we received. From the first time I called about the Chevy Colorado we bought. We live 3 hrs away and AJ was great to work with and didn't hide anything from us. If you live in the Rockford area and are looking for a car, look them up.
Likely the best car I've ever owned.
by ifrt431 from Houston, TX
January 5, 2019
Rides like an S-Class (air suspension).
Handles better than anything it's size.
Strong diesel engine.
Simple infotainment system compared to modern cars.
Simple engine systems compared to modern cars.
Diesel engine is used all over Europe as a taxi cab (and cars used as taxis tend to be some of the most reliable, because they have to be.)
Suspension can be raised; this is useful in Houston when it floods!
Lots and lots of room!
Likely will need repairs as it get older/more miles. But, I bought it for only $14k, so what can I expect.
Some plastic creaking. But, what can you expect from an older German car? You get something with a sophisticated suspension, but they pay less attention to creaking plastics.
I live in Illinois and was searching for a jeep wrangler. I looked all over and found a jeep at the Used Car Factory. Contacted the dealership and talked to Joe and set up a time to look at it. Everything was there as Joe said and ready for me. Joe was very helpful and let me take my time and didn't give any pressure at all. I ended up leaving that day, contacted the dealership again and talked to Jay, Joe's brother. I set up a time to come and take the car to an outside mechanic for a 3rd party review. Jay was totally agreeable and was easy to work with as well. I feel I was treated very fairly and Joe, Jay and Dean (Dean is another member of the team) all were very open an honest. Buying a used car means there will be some issues with the car, after all it is used, but I feel very confident in recommending the Used Car Factory. Joe, Jay and Dean all work as a team and are all straight shooters. Bottom line is they seem to work by the golden rule, Do unto others as you would have them do to you. They will treat you fairly.
This is the third E-Class I have owned.
by Wilson1 from Sacramento, CA
January 11, 2019
I love the way the car looks. It has been great for my job in real estate, and also I feel very safe in it.
Super to deal with! I shopped for a car for my sister. I've never personally dealt with a car salesman before, and I was wary of being taken advantage of, and thought it would be difficult to get a good deal. Nothing could be further from the truth! Not only was I treated more than fairly and respectfully, I absolutely know we got a great deal! I will certainly think of them first for my next purchase, even though we live hours away. I have seen and been closely connected to others who were taken advantage of at other dealerships, and boy, a dealership I can trust is more than worth the trip!
by Daiz driver from Cromwell, in
January 13, 2019
Still getting to know her but she rides beautifully even in the snow. Headlights are clear and bright. Handles great. All the bells and whistles that im still learning about.
I've bought two cars from this dealership, have shopped a third car there, and have used their service department for 7 years. They're extremely helpful in every way. The sales reps are very knowledgable and helpful, the sales manager makes negotiation painless, and the service department does quality work.
Best ride I’ve ever owned
by James of the ritz from NYC
December 9, 2018
Fabulous ride, extremely comfortable and top safety features. I bought this for my wife and she loves it. Only drawback is that you hate to park it!
Alex was recommended by a family member who bought a new CRV. We specifically asked for him and ended up purchasing a new Odyssey. We appreciated how Alex went to bat for us and definitely earned our business. He worked with sales manager Chris and clarified our questions and negotiated a fair price for our trade in. Finance manager Jim explained warranty options and was gracious about adjusting the bill after we added the new vehicle and compared notes with our insurance. Overall, Napleton staff appear to value each other and customers, resulting in a extraordinary family friendly environment and surprisingly pleasant experience. Genuinely caring people! The vanishing deductible on our extended warranty was icing on the cake!
The most comfortable car I ever drove.
by DenisDJ from New York, NY
November 12, 2018
This car is definitely worth the money you spend when you buy it. It’s very fast even it’s heavy. Very good for long drive. Very light steering. Super specious.
Very easy to work with John.He is a very straightforward guy. Goes way out of his way to make sure you’re comfortable with whatever you were about to purchase .He let me drive several cars and really spent a lot of time with me and never showed any pressure I would go back to this guy in a heartbeat
by Souza from Tehachapi
February 20, 2018
Used on long trips with family. Great highway fun and comfortable vehicle. Amazing powerful Engine. Great acceleration for its size. Lots of room and loaded with technology.
My family have been purchasing all of our Honda???s from Napleton in Loves Park for the past 22 years. This is our 8th Honda we have bought and we keep coming back because of the friendly and excellent service we always receive. The last 4 Honda???s we bought have been with John Vang and every time it has been a great and pleasurable experience. I would highly recommend John and his team. -Paul
Nothing like a Benz, for sure!
by JKorinek from Cherokee
October 27, 2018
What’s to say’ The best is just the best. My wife, GL550; mine the S Class. We have owned 4 and now looking to trade up for our fifth.
My husband and I have worked with Mike Massaro on 3 different occasions and he???s always very friendly, personable and knowledgeable about the cars we???ve discussed with him. He always makes us feel like he truly cares about us and that we leave as satisfied customers.
by Rock from Charlotte NC
December 20, 2018
This car has all the technology that is available and leaves me worry free.
It constantly informs me of what is going on, is extremely comfortable and gets awesome mileage for a family sizes sedan.
Service from Russ, Tammy, and Gary and their crew of technicians has and contours to always be excellent! In addition, Mike Massaro and Chris Loch have always been pleasant and respectful during the sales experiences. We highly recommend Napleton Honda Loves Park for Honda Sales and Service. Paul and Pat Anderson
Great Looking Very Stylish SUV***
by ET from Jacksonville, Florida
December 30, 2018
This car is exactly what I was looking for and came with all the bells, whistles, and warranty (CPO). I love this SUV design from Mercedes. 2015 was the last model design for the GLK 350 and it looks different from the others classes. It drives like a car and great handling and design. I love the bluetooth and playing my cell phone music apps and my interior color and design. The air conditioning vents also have a cool design. Love this car and it's going to last me a long time.
Just did a tune recently
This car is very comfortable and has plenty leg room . Just purchased 4 brand new set of tires
And change all spark plugs
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