Bought a car online and when I arrived it was as described, freshly cleaned and ready to go.
In and out within an hour.
Thank you Sheri !
Merc. Grd Marquis if the dictionary - Perfect car
by Mullet Wrapper from Ft. Walton Bch., FL
November 1, 2018
I bought this car from friend 3 years ago. No idea what a great car. Over 20 mpg all the time from a 17 yrs old car. The V8 leaps when needed and still runs quiet and rides smooth. Great radio w/6 disc auto from trunk. Electronic dash nice. Huge trunk even with full size tire. Excellent vision all around outside. I'm 6' with plenty of room and adjustments. The seats could be used in the house they are so comfortable. Now, the one problem (I've found a lot of vehicles have) is the heater core. BAD locating by engineers; has to remove dash, costing over $800 labor. The core is aluminum and will burst if water freezes in it. Cheapened from copper to alum. STILL the Mercury/Fords are big, roomy, fast, and classy that I hope to keep for a long time!
Mike Wiebelhaus helped me when I turned in my lease and helped me get into
another lease and the vehicle I wanted and the payments. What I like about Mike
and Dorian Ford everyone has the supreme talent of listening and understanding
what the customer wants. They are very courteous, professional and go out of their
way to make sure you are 100% satisfied, weather you’re a first time customer or a long
time customer. What else I like about Dorian Ford is Mike and Carolyn (owners) will greet
you and make sure the service is 100% and will help you them self’s. I have checked
out other dealerships and I go back to Dorian Ford because other dealers cannot compete.
Team Dorian keeps up the awesome job. You are my dealer for life.
Best SUV I've owned
by DinaK from Southampton, PA
July 12, 2018
I loved it. I've wanted one for 5 years and finally got it. It's light and sunny and I took it on many a road trip, reclined the seats and slept in the back many times. I love the luxury look, the interior and exterior, especially for the price. Perfect. Will definitely buy again. Sucks they stopped manufacturing these cars, but that's how it goes with anything that I really love and become loyal to buying.
Going to there shop in about two weeks, hoping everything goes well, i was approved for the vehicle just hope its still there when i get there
I LOVE my car! Why did they stop making this car?
by Norma, Grand Marquis Lover from Garland, TX
September 21, 2018
I love everything about this car except it has more car noise than some others we have owned. However favorable aspects of this car outweigh sometimes bothersome car noise. It is the most comfortable car I ever owned. Very powerful! Lots of room because it is really wide. Great air conditioner! Comfortable all over. Easy to drive. I am 83 and have no trouble whatsoever driving it. Good gas mileage.
Best experience ever!! Just bought my third vehicle from this dealership, just told them what features I needed, and always amazed that they nail it every time!!! Thanks Shawn Johnson for making me a repeat customer!!
Marty, salesman, is very professional and honest. He has held true to everything that he said he would do. I have no complaints with this dealership. If you are looking for a dependable used car, I highly recommend Marty. In today's society, this type of service is not the norm.
by Anthony from Salem Mo.
November 7, 2018
Hubby got this car for almost 5 years and we do it's regular maintenance at kingdom Kia in Rolla, it does gives a reliable performance every time. We have plan to get an SUV on this same dealership,they provide good service.
Sal makes the buying process painless. He is very attentive to your needs, but won't promise you something just because that's what you want to hear. What I really liked, though, is only having to meet with Sal. I didn't have to meet all of his managers and repeat everything to them what I had just explained to Sal. I buy from Sal because he is trustworthy and sincere. I also didn't have to pay a doc fee. Apparently dealers have the option whether or not to pass this fee on to their customers. After doing some research, some dealers in the area even charge the maximum that the state of Michigan allows. That just sounds greedy to me. Thank you Sal and Russ Milne for providing an experience that puts the customer first.
3rd Grand Marquis I have owned
by Diane from Villas NJ
October 3, 2018
Love the spaciousness of these cars and the comfort of driving it. just love the luxury of the Grand Marquis. I am sad that they stopped making them
I recently leased my second MKC from Jerry Burnard. I will stay loyal to Jerry and Lincoln of Troy due to the trust and delivery of suburb customer service. Jerry is beyond knowledgeable and goes above and beyond, making sure his customers have a gratifying and memorable experience. Lincoln of Troy delivers quality exceptional customer service and makes the entire leasing experience joyful. Thanks to Jerry and the Lincoln family, I will always be a devoted and loyal customer.
Great Reliable 4wd SUV Priced very affordable
by TEMPLE95 from Milford, CT
November 21, 2018
This car is great and reliable 4wd SUV ready to keep all family's safe in any weather and at the price you really can't do better plus the owner said was opened to reasonable offers. Could be a great car 1st car for newly lic driver with multiple safety features including front & side airbags, NEW set of TIRES, Interior Stone LTHR Trim seats, Anti-Lock Brakes, Heated Seats, Remote Keyless w/keypad, Sirius SAT, Bluetooth Voice Activated SYS
We worked with Sean Turner, and he was excellent. Very attentive and careful to make sure I was getting everything I wanted. I was a first time buyer and very nervous, but he made the process very smooth and efficient. Will definitely recommend to others in the future, and will continue to use this dealership. Very happy with the customer service!
by Working mom from Sheboygan, WI
December 9, 2017
I have 150,000 miles and it is still going. I drive city and highway. Very comfortable even on long trips. Gas mileage is averaging 29 mpg combined city/hwy. The rear seating fits even the big men in our family. I like the split rear seats and the truck is huge. I've folded down the seats to move furniture. Yes, there have been the typical repairs like tires and brakes, and an odd air bag electrical malfunction that I had to replace.
I looked and l found Lincoln Mercury’s most beautiful MKZ. I’m telling you Star Lincoln Mercury has what you need. Just find the car you want and talk to Mr. Tim Shea it’s just that simple in about a half an hour you’ll be riding that dream car home or if your like me go pick up your cutie and put the pedal to the metal. Tim was fearless when it came to dealing with the financial institutions I told him to keep it in the 3’s and he did it without backing down. So go see Tim Shea at star Lincoln Mercy in the certified used car department. he’s fair, honest and fearless
by Mickey from Morgantown, WV
August 13, 2018
This car is like I hoped! Great ride! Very good gas mileage. Quiet ride. Good price! I have no complaints!! I traveled 100 miles to see and drive the car, then 100 miles again to complete the deal, but it was worth it!
Jeanine at the Farmington Hills location does a great job making the buying process easy! I walked in and walked out with a car in less than an hour, start to finish.
Owned my 2010 Milan for 4 years
by M from Q from Chicago il
December 19, 2018
Bought my 10 Milan in 2014 with 36,000 miles and now has 108,000 with no major issues. Averages 30mpg highway but have gotten 36 mpg on long trips. With it having 108,000 miles I’ve had to replace two tie rod ends, two sway bar links and a sensor. I do all the work myself so I guess it’s only cost me about $140 in repairs over the last 4 years. One major flaw to these is their transmissions. If your looking to purchase a Milan you may consider a manual over the automatic. Car has never broke down or been problematic since owning. Auto trans will be and issue down the road though
Robert Heppler has help me with getting a new truck for 6 -8 years real good at what he does dealership is very nice and clean people are nice and friendly When looking for new or used will keep going back to see Robert THANKS AGAIN
Great, Reliable Midsize SUV
by Wesley03 from Kansas
December 22, 2018
This was my first car and it was great. It had plenty on cargo space and leg room in the front and back seats for passengers. This car is a great midsize SUV and is not too big or too little and feels safe while driving. The 4WD was also a great feature to have in the winters.
Bought a 2013 Ford Mystang convertible in an afternoon. Car was priced well - did my research prior to visit Roy is a great salesman - no pressure We got financing through Credit Union One - 72 months - 2.75% interest Wished he disclosed that the convertible boot was missing - pretty costly to replace Had to ask for second OEM key which they are replacing Threw in some touch up paint
From the show room to the service department to the body shop this dealership is the best I’ve ever had the privilege to patronize. The entire staff in this dealership is by far the best group of people I have ever encountered.
by CDUB from SYRACUSE NY
October 11, 2018
Nice Family Car with lot's of leg room storage space for traveling, good on gas and a good investment for the family I would recommend this vehicle to everyone I know
I've just bought a used certified legacy from here, and a week later I find that one of the switches of the power window doesn't work. A certified car shouldn't have this kind of problem.
Exceptional value for reliability.
by Mer Fan from Burlington, WI
July 25, 2018
We have been very satisfied with the features, reliability and dependability of this car. It is very comfortable for five passengers, yet not overly large. Very nice engineering to provide comfort, accessibility, handling, safety and performance for your family.
I will Always be back to north brothers because of Joe and Sarah. Sarah got my foot in the door and Joe finished the job. I hated North brothers from my first bad experience but they have changed my opinion. Thank you Joe for working as hard as you did on my deal to get me the best price. I am forever grateful for you!!
Well built and capable vehicle
by Jbird from San Antonio
November 10, 2018
Smooth ride on the highway, better than average fuel economy. More than enough power,proven engine. Tows well, comfortable up front and for passengers. Power folding third row seats.
I was very upset when I submitted my last post earlier today and I should have taken my issues to a manager. I called back and talked to Joe who is the used car manager. Bill Brown really stepped up and went out of there way to make me happy and I am very grateful. I was picked up by dealership, given a loaner car and was assured they would be retrieving my broken down vehicle! I would definitely take my business back here and recommend it to anyone else. Thanks guys! Great way to handle this situation! If this should happen to anyone again I hope they can expect the same from you.
by TOMB from Overland Park, KS
August 18, 2012
Very impressed with the ride and feel of this SUV. I had a 2002 Explorer which I loved and this Mountaineer is even better.
I found a 2016 F-150 at this dealership here on cars.com for an incredible deal! Called them up and talked with Omar. Guy was super nice and was very upfront with the trucks history and was very impressionable. If I am ever in need of another car I’m definitely going back!
by Philip from Bradenton
September 27, 2018
There is Plenty of legroom it meets my needs and it's a great ride good to travel in easy to take care of so it has low maintenance
Tony the sales rep. Was very helpful securing my car for me and providing transport for the cheapest price. And Barbara was very helpful preparing the paperwork necessary to close the deal and even got it cheaper than first thought. This is a dependable team at this dealership/auto auction I highly recommend these people for treating fairly.
Best car I’ve had
by Tayla from Pittsburgh pa
January 2, 2019
Drives smooth got me where I needed to be and never had any major issues! If I do purchase another vehicle that will be what I look for
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