Easy to work with. Their staff was friendly, professional and well versed; unfortunately we didn't buy a vehicle. Ultimately they were geographically too far away. We did come away from this experience wishing we could have bought from them
Pretty good buying and service experience, so far.
by baggydomer from Gig Harbor, WA
December 1, 2018
Salesperson was reliable and returned calls. He helped with setup. The buying process and meeting with the closer took a few hours. She pulled out all the stops to get me to buy the extended warranty and paint protection. I declined, then suddently everything was half price, then I declined again and got a bit deeper discount. This is frustrating and I'd prefer to be quoted a fari price with 20% markup rather than offered something for 300% cost theny get it for a decent price only because I bargained and would not get ripped off.
Service department folks were nice. The waiting area is no frills, very different from the BMW dealership, but that's ok.
I have been a customer for over 4-years and have purchased 2 cars so far. I am super happy with this dealer. I feel they are fair, and I have even gone back to them for other repairs from them - all great. I like their antique cars, too.
Great experience! There not the type of people that rush you into looking at a car. Very patient with you and I love the fact you can drive the test car all by yourself so you get an overall self experience. Definitely reccomend coming here!
Sales team is awesome.. service & repairs is awful
by NIKHIL DIXIT from WOODINVILLE
November 9, 2018
Oh the service shop really needs to improve. I bought a new xc90 2018 from sandberg volvo; it was a loaner and interiors were smelling bad. Sales guys promised that car will be detailed and there would not be any trace of foul smell. I took the delivery on 10/10/2018 and that foul smell was replaced by another smell that kept giving me migrane. I went back to sandberg and they worked on that odor to replace it with another bad odor that didnt give me migrane but my wife wouldnt sit in the car or take it out with her friends feeling ashamed of that odor. It has been almost a month now and sandberg has still not resolved it. I love the car but find volvo service totally unacceptable. would not recommend others. Such a fine car but poor volvo service is doing a favor to its competition.
This is a great place to start your credit or recover from it. They will provide you with different options to have a positive outcome. They give you the maximum amount of trade-in for your vehicle. I would definitely recommend people or customers who want to build their credit or purchase the car they want. They has excellent varieties of cars to choose from.
I have been shopping around for the last couple of months and CAR CRAFT was the last and the BEST one!! They didn't attach me in the parking lot, lol and I left with a great car and a xxxx of a deal!! I wish I would have found them sooner!! Thanks again Marco you saved my xxx!! U guys are the BEST!!!
This was my first time at this dealer. For the most part it wasn't a bad experience. The first vehicle I was interested in turned out to be a bust. However, while I was there I happened to come across the vehicle I now own and I love it. I do believe that there may be a little more wrong with it than what I was expecting, but that's okay. These guys were totally flexible with the payments and was willing to give me time on the warranty decision. So like I said overall it was all right.
Buying at Rich's Car Corner has been a great experience! Glen Roberts was our salesman, we were impressed with his service and efficiency. I found the car we wanted online and researched this dealership before making the five-hour round trip .....the satisfaction levels of customers was encouraging. Now we are also satisfied customers!
Clay was an amazing help to us in a lot of ways. Everyone was so friendly & nice. The customer service was awesome! This was an outstanding experience. Thank you so very much and we will be back again soon for sure :)
I would give this place 6 stars if I could. Bergan was outstanding to work with. I don't think I've ever had a smoother experience, and he jumped through fire to get me back on the road. This place doesn't look like much, but is a total hidden gem. The appearance is very professional and they are completely by the book. I went for a test drive earlier at another dealership and they never even asked if I had any kind of identification, not the case here which made me even more in the confidence of this dealership. I will definitely be returning in the future if I'm wishing 500 miles. I got the feeling it's family owned and they really do have your best interest at heart. A must check out for your next vehicle.
Excellent customer service and good price!
The owner is very friendly and works with his customers to satisfaction!
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