Called about needing tires based on the internet packages I saw. Received a good recommendation of the 3 different packages and at a better price. Excellent package - no surprises. Crete dealer Picked up my car at the Lincoln dealership and returned it the same day. Lincoln dealer dropped me off and picked me up after work. Received a call upon completion of my car's work and delivery time. They always wash and vacuum my car. The courtesy and professionalism keeps me always coming back - the only place I get service on my Fusion - and is where I originally purchased it new. They make me feel like a king. Thanks for the great service.
An impressive dealership! Clean, warm, inviting, comfortable. Not once did I feel pressure to make a decision until I was ready. All my questions were answered clearly and patiently. I was made to feel like a person and not just a statistic or a quota to meet. It was obvious there was pride in the product but more so pride in the overall experience for the customer, whether purchasing or not. I must compliment my salesperson, Bill Chamberlain, who was patient, calm, courteous, understanding, and to me went above and beyond to make my experience so pleasant - however I truly believe every one of Bill’s customers would say the same. It’s refreshing to know this quality of service does exist and in right here in my city. The entire staff was wonderful.
The place is clean and generally welcoming. It feels like you're in a fish bowl inside the dealer like most modern dealers. It's all part of the game of them getting your money out of you. The staff is approachable and not too pushy. The diesel salesman seems knowledgeable on the cars he sells. I would go back. More importantly, I love the car.
Great experience with Janssen Ford in York! Dion did great making sure he found a pick up that was suitable and affordable for me. I enjoyed working with both Dion and Mike, didn't try to pull things under the rug especially with me being a female! High recommend dealing with these guys!
Our salesman, THE a customer service supperstar, Dion! Although, I think all the salesmen are probably trained the same way at Janssen Ford. We were extremely happy with the experience of buying a car at Janssen Ford mostly because of their customer service skills. Dion answered all of our questions and made sure we were well informed of ALL aspects of the car buying experience from beginning to end including, following up after all the paperwork was done. We LOVE our new car and will return to Janssen Ford and Dion when we need to buy a vehicle again. Thanks, Dion!!
After i completely totaled my Jeep during the ice storm a few weeks ago. Carlos was recommended to me by another friend. When Carlos and I first met, my first impression was that he was very friendly, genuine, and upbeat. After telling him why I was in the market for a new truck, he seemed very concerned and driven about getting me into something that would make me feel secure on the road again. Carlos definitely took care of everything on my new cat check list and I give our experience a 10/10.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.