New cars for sale near Franconia, VA

An overall very good experience at a very busy time for the dealership. We were lucky to be working with Stephanie, who was kind, competent, and fully dedicated to us. Thank you, Stephanie, for your time, advice, and responsiveness! You definitely influenced our decision to buy our new car at your dealership. Thank you also to Aras in Finance: knowledgeable, prompt, and supportive at the final stage of the purchase. Both he and Stephanie convinced us to become part of the Subaru family.

This is my fifth new Subaru and my third Outback Touring XT. The improvements are across the board. The new system’s software and infotainment screen are major improvements along with the hvac controls all moved to buttons below the screen. The all digital driver’s screen is configurable and quite attractive and useful. The Outback is extremely quiet, the turbo engine very responsive and overall the vehicle feels more solid/substantial compared to the previous Outbacks.

Another great service visit at Safford Jeep! I owned a Mercedes for many years and was accustomed to superior service...and had high expectations. Safford Jeep service department always exceeds my expectations with efficient, expert service, and friendly, courteous treatment. Most of my satisfaction comes from the efforts of my service advisor Alex Alvarado. It's nice to be greeted by someone who knows you, and your vehicles. I'm certain he'll be the manager of a service department at some point. Keep up the good work Safford Jeep!

Best vehicle I have ever purchased. The ride, handling, power, performance, comfort and even fuel economy is impressive. Now I get what the big deal is about BMW's

Great experience purchasing a used Toyota 4Runner. If you are going to buy a car there ask for Karim. He was a great sales person to work with. The whole process was great from beginning to end with clear communication and no surprises.

Farrish is fantastic in terms of inventory and willingness to get the deal done. Han Jo is the best salesman there and I encourage everyone to work with him. He is amazing!

Farrish provided excellent and professional service, including covering ride share so I didn’t have to wait there all day. Thanks Peter Brown!

The huge computer screen in the center counsel was slow and unresponsive during the cold weather months. Actually, the computer screen is the only issue with the truck.

Just a great experience could not be happier with our purchase AJ did a great job finalizing the deal I get compliments on the 23 DODGE CHARGER RT DAYTONA I send them to Woodbridge

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

I had the pleasure of having Jonathan Jacobs as my service advisor. He was excellent! Stayed in touch from day one and fixed my issue. Highly recommend.

This is my 4th RAM 1500 and is, so far, the best I have owned. The interior is much more appealing to the eye, the user interface on the large display is second to none, and for a tech geek like me, it really seals the deal. The sound this truck makes when started or when gassing it sound much more like a sports car than a truck. It has plenty of room for 5 people to be comfortable. What an amazing truck.

I was looking for a used car that could tow my teardrop, but I couldn't find one that met all my specifications in Arizona. I decided to search on cars.com and found one at Lindsay Chrysler Dodge Jeep Ram in Virginia. I contacted them and received a message right away from Ali AJ Elhage. He was very personable and sent me a video introducing himself and showing me the car. I was very impressed with his professionalism, and he answered all my questions about the car. I was willing to purchase the car, and have it shipped without seeing it in person, which was a first for me. AJ made the process very comfortable, and I trusted him completely as he walked me through each step of the process. He even helped me find someone who could deliver the car from Virginia to Arizona in just a matter of days. This purchase wouldn't have been possible without the help of AJ, Amine, and Antonio. I want to thank everyone at Lindsay who assisted in the process. From the initial inquiry to the delivery, I was extremely impressed. Thank you for making my purchase a reality! I highly recommend this dealership!!!

Eric was great, as usual. This was my 3rd new vehicle through him and I also sent a co-worker in who purchased too. The issue is not with the sales team, it’s with the finance dept. I am still waiting on resolution for an extended warranty I purchased with my new car last month. Shockingly the $$$mistake is in the dealers favor. 2 emails ghosted and no credit back to either my loan principal or my credit card. My suggestion is to just purchase the vehicle there and decline EVERYTHING the finance department offers then run out the door. Sales gets a 5, Finance dept 1 1/2. I will give them the rest of this week to keep up there end of the contract before I envolve corporate.

My experience with this dealership has been outstanding over the last several years. Suvin, Anton and Patrick made the process extremely easy and pleasurable. Patrick came to my house twice in one day to help solve a problem I was having with the charging cable. Service has always been excellent.

As always it is a pleasure working with Candice. I had to return for some recommended work and she made sure to keep me informed every step of the way. Always a great experience at BMW of Sterling.

Excellent I was in and out in one half an hour. They are absolutely great. I absolutely love Herb Gordon. Mr. V was absolutely great.

I recently purchased a new car and had the absolute pleasure of working with Ron Askew, and I cannot say enough about the exceptional experience he provided. His customer service was truly top-tier from start to finish. Ron was incredibly patient, knowledgeable, and attentive, making sure I understood every step of the process and felt comfortable with my decision. Before coming to BMW of Silver Spring, I visited another location—Passport BMW—and while the service there was okay, Ron brought his A-game in a way that set a completely higher standard. The difference was night and day. If you're looking for someone who genuinely cares about their customers and goes above and beyond to make the car-buying experience smooth and enjoyable, Ron Askew is the person you want to work with. Highly recommended!

PLEASANT EXPERIENCE. HELPFUL. ANSWERED MY QUESTIONS.

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I just received excellent customer service from Jim Clutter and Criswell Chrysler. Jim was very knowledgeable and customer focused. He went above and beyond to fix all my car problems and also kept me updated throughout the maintenance window and gave a clear explanation of each step. Great customer service compared to what I used to get in other car dealers.