New cars for sale near Lackawanna, NY

The Joe Basil Dealership salesman was awesome, wasn't pushy and heard what i needed in a car. drove a car loved the car, thought about it overnight but the car sold before i could get back. Salesman called me right away and advised of the sale and that he would look into see if they had anything else i was interested in. Always pleasant and a smile.

Great SUV, the new displays are stunning. The only thing I’m not a fan of is there’s only 1 usb-a and 1 usb-c in the front (on Premier there are none in the center console) and no Cigarette lighter.

Friendly and efficient service! They even found a problem that was covered under warranty and sent me to a Mazda dealer to have it taken care of rather than fixing it and charging me for it.

The heater in my truck stopped working. They were able to take me in without an appointment, figure it out, fix it and have me back on the road again in a short period of time. I didn?t lease this truck from here, but have in the past. I feel their service department does a good job when I?ve needed help!

What a great look. I have bought several cars and trucks over the past few years, from 2 trucks for me and helped the family with other cars. I wanted to get something for looks and the 2025 Grand Cherokee fit the bill. Style and looks, 10 out of 10 in my opinion. Good on the mileage and performance. Great dealership and people at Ray's CDJR in Fox Lake. They treat you like you should be, with respect through the entire process.

Mike and the team took care of me. They turned a bad situation in to a positive one and I am truly thankful for that!

Lia is very good at making sure their customer’s needs are always met. They are courteous, knowledgeable, and excel at customer service because they know they have a quality product.

Except for the engine stopping at a light (which you have to press a button each time you start the vehicle), the Passport is roomy, comfy, better gas mileage for around town driving at 21 than my 6 year old 4runner (which is a heavier vehicle). Still trying to get used to all the bells and whistles and how to program them to my choices. The drivers manual is cumbersome and full of all the child tether info which is good for many but n/a for me. This is a base RTL with trailer hitch model. Would prefer it had a rear window that rolled down on hatch. Loving the remote pulldown and opening of the hatch. Never bother with the foot kick opening. And it is a V6!!!!!

Had a quick trip in to have a low tire pressure indication checked out. My service writer, Laurie Bruner, got me in quick, they determined it was a bad valve stem, got it fixed and on my way quickly.

Purchased a 2025 Honda pilot EXL it is so smooth. The 10 speed automatic works flawlessly if you’re in the market for a midsize SUV I highly recommend you take a look at the pilot.

Great experience, gave them a price range and they were able to meet it! Ema was fantastic and able to answer all my questions.

I’ve leased or bought 4 vehicles from Robert Basil over the last 10 years. Madison has sold me my last 2. She’s been great. Very helpful. Always willing to find the answers to your questions. I especially like the “engine for life” warranty on used vehicles. It has come in handy a few times.

Tim & Gary were great to work with. They were efficient, straightforward and worked with me to get the vehicle pricing and financing to a place that fit my budget. I would recommend Cappelino to my family & friends.

I bought a 2026 Frontier Pro 4X in the pearlstone blue. I love the looks of the truck. It seems to be well made and is actually made in the USA. The gas mileage is not great but, it is a 4wd so the 20mpg is about right. The only things that I don't like is the steering is quite hard to turn for power steering. I don't know why they didn't use an electric assist like most other makes use instead of hydraulic. My hands get sore and tired after driving awhile, and the seats are very uncomfortable for me after driving awhile. I am going to try a lumbar cushion and I have talked to a local upholstery guy who will add padding on the bottom for $200. I'll try a cushion and see. If that doesn't work than I'll have him work on it. He said he'll pull the seat and add padding and have me come in and sit on it and adjust as needed. I thought that was a great price considering he has to remove the seat and reinstall it. I won't bother with the passenger seat. Bottom line. It is a truck after all and not built for a vacation cruise vehicle. All and all it is a better made truck with a lot of accessories that you will pay ten grand more for on a Toyota Tacoma or a Ford Ranger.

Took my Ram 3500 in and dealt with Chris. He went above and beyond to make sure he and the Tech fully understood the concern. Chris is not the average advisor, he knows these trucks and even owns one. He took the time to discuss and explain what to expect. A true professional in the field... and BY FAR the best experience Ive had in a dealership service for over a decade. The parts department is no different. They are friendly, helpful, and willing to do whatever it takes to get the customer their parts. Truly refreshing. On top of all that, Madison and Mike, the two folks I dealt with buying the truck over 4 months ago, recognized me and remembered what I bought the truck for and asked how it was going. Do yourself a favor and visit this place. Nothing but great things to say.

I have leased two vehicles in the last six months from Cappellino Cadillac and both transactions were flawless.

I only drive about 1500 miles annually. Last year (2024) I bought two of these cars, identical except for interior and exterior colors. No mechanical issuers to date. But the car is too hi-tech for me. I have little knowledge about what many of the knobs, buttons, computer swipes, etc. actually do. The owners manual, which you can purchase for an additional $50 is over 450 pages, I have yet had the time to read it. It comes with a sun roof which I did not want, but had no choice but to get it. It is very complicated, I liked the less complicated cars of yesteryear much better.

After a few German brands hiatus I was not sure how Mercedes Benz would stack up. I was apprehensive however Dillon, Greg and Gabriel are all top notch. I am happy with my Mercedes and the Mercedes service. Thanks fellas!

Basil Volkswagen offered me the best deal on my VW Tiguan than any other dealership. The staff was absolutely wonderful! Everyone was very pleasant and accommodating. I would just say to be sure to test drive your brand new car before purchasing I love my new Tiguan although, it's my 3rd one. I will shop at Basil again for my next VW, hopefully, the Atlas Sport.

It was a great experience. Very knowledgeable and my purchase was quick and easy. I would recommend them and would use them for another purchase.

Good experience, brought my car in to have it serviced for routine and repair. Another dealership was giving us a difficult time and this dealership offered solutions and it was agreeable. Very impressed and am planning to come back to this dealership in the future.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

The employees are very friendly and great with communication when making a purchase. Great selection of cars too.

This vehicle is 3.0 Duramax engine. By all means it is a wonderful engine. The internet is reporting problems with it. Although I have not had a problem I am concerned. Super cruise is awesome. GM must resolve any issues because this is by all means the best vehicle on the market right now.

Very satisfied with the service and solutions to the issues I had.thanks for your help.

I was having a problem getting my car fixed at another dealer. I had it towed to Keller. They had it fixed the next day