New cars for sale near Rochelle, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

This is my fifth new Subaru and my third Outback Touring XT. The improvements are across the board. The new system’s software and infotainment screen are major improvements along with the hvac controls all moved to buttons below the screen. The all digital driver’s screen is configurable and quite attractive and useful. The Outback is extremely quiet, the turbo engine very responsive and overall the vehicle feels more solid/substantial compared to the previous Outbacks.

Excellent customer service, Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

I never drove a Subaru before and I am so happy with this car. It handles well and is great on gas!! It has many safety features! I wanted an SUV that had all wheel drive that you can use over 25 miles per hour in snowy conditions. This car has that! Really happy with my purchase!

We purchased a used Truck from Michael Molina (Jude). We were very happy working with Jude and this experience was a great one. Would recommend that you contact Jude if you are interested in buying from Napleton Autowerks Loves Park.

I recently had to bring my used car in for a vibrating brake pedal, and the service I received was outstanding. The experience was impressive from the moment I drove in; a machine automatically checked my car's alignment on the way into the service bay, which is very impressive. -- What really set them apart was the customer service. Not only did they provide a convenient shuttle to and from work, but they were also completely transparent and honest about the repair. Instead of pushing for the more expensive option, they suggested I resurface the rotors, which saved me money. -- That kind of integrity is few and far between; it earned my complete trust. I had a fantastic experience, highly recommended!

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

I went to work one morning and didn’t realize I had a flat until I had other employees asking what my vehicle looked like. Once I confirmed it was unfortunately mine, I reached out to Ken Nelson who was able to pick up my vehicle at my work, put my spare on, take it to their shop, fix my tire (plugged and not replaced!), return my vehicle to my work and sent me an invoice to pay after I got off work. It was like it never even happened and they took care of all the hassle for me! Could have been a really bad day trying to figure that all out after a 13 hour shift. They have amazing customer service! And I didn’t even have to get a new tire! 10/10 recommend!

My 2026 Buick Envista is a delight to operate. I love the heated steering wheel and heated and cooling seats. The slick dash board is easy to read. The trunk lid has three choices for the distance the lid will rise when opened so I can set it to open safely in my garage. I like the blue stitching on the inside doors and seats. It matches perfectly with the Aquamarine Blue Metallic outside color. The ability to start the car from the outside is another favorite feature. The back seat passengers are comfortable. I thank the designers and give this new car 5 plus stars. I am very happy with my selection.

Good service thank you. Easy drop off and pick up. Good service thank you. Easy drop off and pick up. Thank you again. Good service thank you. Easy drop off and pick up.

We recently purchased a Chevy Traverse and couldn’t be happier with our experience. Chad Edwards was great to work with, and the finance department had us in and out in a very timely manner. Would recommend that anyone!

This vehicle is 3.0 Duramax engine. By all means it is a wonderful engine. The internet is reporting problems with it. Although I have not had a problem I am concerned. Super cruise is awesome. GM must resolve any issues because this is by all means the best vehicle on the market right now.

My initial review is posted at the bottom. I have changed my rating from do not buy, to good. It appears that KUNES Sycamore has recently hired a very competent Jerome Witt who, albeit after 6 months resolved my issue within a couple of days. If you have an issue with KUNES, I highly recommend contacting Jerome. Below my original Issue: If I can stop just one person from buying a vehicle from November 5, 2022 By pljo on DealerRater If I can stop just one person from buying a vehicle from this non-responsive dealership, I consider my efforts a success. I purchased a 2009 Mercedes SL550 (48,00miles) from this stealership and added a "Bumper to Bumper aftermarket warranty" which I paid for separately from the car through Kunes. After 3 weeks (1,500mls) the car developed an issue with a suspension damper. Kunes quoted a $1,500+ repair charge and of course it was not covered by the "Bumper to Bumper warranty". Multiple emails to Eddie Boliaux (GM) has proven to be futile. Please think twice before dealing with these people, especially if they try to sell you a useless aftermarket warranty. Kunes is just not worth the visit, or business. :( Rating breakdown (out of 5): Customer service 1.0 Buying process — Quality of repair — Overall facilities — Overall experience 1.0 Does not recommend this dealer

Design of the steering wheel is really dumb. Bottom center of steering wheel is completely unusable. I prefer an open bottom design like the 2026 Kia Sportage. Other than that one flaw, the Palisade is great, in my humble opinion.

Excellent service very friendly. Honest with me what the car needed and what I should do clean . I've always used there service for all my need . Purchased the car there too

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

This was my third vehicle purchased from Ken Nelson. The price was fair, the procedure went well, everyone was polite and professional. The sales rep, Chris Morgan, spent several months looking for a vehicle that would fit my needs. With his patience, one was found. I highly recommend Chris to anyone looking for a new or used vehicle. He did a great job finding mine. I'm happy with the purchase and driving the vehicle is quite an experience with all the new technology on it.

Found a great deal on an Explorer and I knew I had to make it mine! Came to Dixon and Gigi was awesome!! 10/10 would recommend

Good experience. Friendly and professional sales and service departments. Quick to the point and transparent

I bought a 2026 Tiguan SE R-Line Black FWD on 12/06/25. After 2 big road trips and 2825 miles I’m averaging 29 mph and love the overall seat comfort, performance and feature set. This is my 5th VW/Audi, following an ‘87 Golf GT, ‘05 A4 Avant, ‘09 Passat and ‘12 Golf TDI 6m wagon. This generation Tiguan has recaptured a lot of the old VW magic: thoughtful design, higher-quality materials and smart packaging. It feels like it should cost more than it does! It drives more like a lifted wagon than an SUV/crossover.

The salesman worked with me thru text messages and answered all my questions. I was apprived fir a loan quickly thru their finance dept. The salesman picked me up and drove me to dealership. I was abke to drive the vehicle then. The finance gentleman was very thorough and efficient. The experience was all very positive and I would recommend buying from this dealership.

The huge computer screen in the center counsel was slow and unresponsive during the cold weather months. Actually, the computer screen is the only issue with the truck.

Gave us even a better deal than expected. Highly recommend them. No high pressure and family friendly. Kids really liked the life size Marvel statues.

I purchased my Santa Fe from Dickson city Hyundai about a month ago I love everything about it so far. Very roomy. The 3rd row is great for the extra passengers but also when it’s down the trunk is huge. Love the dashboard and screen. Back up camera is great. Very safe reliable vehicle for my family with tons of personalization and tons of safety features. It’s luxurious without the heavy price tag.

Professional and Friendly Sales Team: Joe Hegglin and Michelle Mitchell. They were prepared and had the car ready for me when I was on a tight schedule. Additionally, both Michelle and Joe had fantastic follow up.

We had a wonderful experience purchasing our new Volvo XC60 at Ferman Volvo in Tarpon Springs. Our sales representative, Josh McCain, greeted us warmly and even offered us coffee as soon as we arrived. The entire process was smooth and stress-free, and the whole team was professional and welcoming throughout. We would definitely recommend Ferman Volvo to friends and family looking for a new vehicle. Thank you for making our buying experience such a pleasure!

We had a very good experience at Ken Nelson. Austin was very helpful with a no pressure approach. We would recommend buying your next vehicle from them.

great car. i love using it . it is new, fast and uses less fuel. Highly recommended for everyone. you can buy. this car for persoanl use.

My sister and I had a great experience purchasing her vehicle from Ken Nelson with help from Eric, our salesman. The first car she wanted was sold before we got there and he asked enough questions to understand what she needed and located a different one that was perfect for her. The whole experience was top notch from making the initial appointment to finalizing the paperwork.

Check engine light came on Saturday afternoon and I was able to schedule an online appointment for 11am on Monday. Diagnosed a loose cable and was back on the road in less than two hours.

This is my 4th RAM 1500 and is, so far, the best I have owned. The interior is much more appealing to the eye, the user interface on the large display is second to none, and for a tech geek like me, it really seals the deal. The sound this truck makes when started or when gassing it sound much more like a sports car than a truck. It has plenty of room for 5 people to be comfortable. What an amazing truck.

I felt I was having trouble with my car. It seemed to shudder when I started to accelerate from stop lights . The service department took my car that day. They kept it for two days and put it through every test available but were unable to find the problem . The problem has not occurred since I picked my car up. The service department was always courteous and concerned about my safety in a car that might stall on me when I was out driving . Kudos to them.