New cars for sale near Schroon Lake, NY

My Ram 3500 suddenly went into "LIMP MODE" I was able to nurse it to a nearby Dodge dealership for assistance. After inspection The Service Manager told me there were wires under the dashboard that were not Dodge parts and my repair would not be covered under warranty and he had no idea how long or how expensive repairs would take. He then stated they had no loaner cars and Id have to go rent a vehicle to get home. I was LIVID!!! I called Krystal from whom I purchased my truck and spoke to Andy in Service and explained my situation. Andy asked me to hand my phone to the other Service Mgr. Andy instructed him not to touch my truck and that Krystal would picking it up and brought back to their service Dept. I wish you could have seen the look on his stunned face! Next morning my truck was picked up and after inspection by Andy and his fine crew of techs they discovered the problem was NOT any wires but rather the Power Distribution Center was faulty. My truck was PROPERLY diagnosed and repaired in short order and then DELIVERED to my home nearly 100 miles away!! Andy kept me in the loop constantly and communication was fantastic. All repairs were covered under my warranty as were my car rental fees. Service of this caliber is near IMPOSSIBLE to find these days but it is certainly alive and kicking at Krystal Motors. Needless to say I will travel to Krystal to Purchase our next vehicles regardless of the distance. Customer care has made us LOYAL to them. Again THANK YOU to Andy and his fine crew!!

Expedite and thorough with accepting and offer. Great dealership to do business with. I highly encourage people looking for a new car to use this facility.

I have owned the Ford and GMC over the last 4 years. I purchased the 2026 Ram and was pleasantly surprised about the truck. Rides smoother, shifts better and preforms better than the other 2 rivals that I have owned. This truck has the straight 6 (Hurricane) that preforms better than the 5.0 Ford or the 3.0L diesel in the GMC. Smooth running with the best shifting 8 speed I have ever owned. Even better than my wife's Lexus. This truck even looks better than the other 2 rivals. Standard with heated seats and steering wheel, sliding back window, 12" screen and storage compartments in back floor board. Only only regret, I did not try the Ram earlier.

My 2016 Jeep Cherokee needed a brake job and I didn't want to drive far. So I went to Krystal. What nice people! The service department guys were totally honest and caring.I was getting bored with my car and was searching for a good Certified Jeep. Again, I went to Krystal. They had exactly what I was looking for. I got a very fair price for my trade in. They didn't try to push all the extras on me. All in all it was the most pleasant car buying experience I've ever had. They have a new customer for life! Highly recommended!

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

The staff was so professional, the buying process was quick and they worked quickly to get you the vehicle you wanted. Amazing service and they explained everything. It took me and my wife 3 hours to drive out there but it only took us 25 minutes to get the vehicle and go home. It was a pleasure working with you guys!

The Service Department is excellent Andy and his team are great Jason Hemrick is always helpful and understanding , Jason is the Reason travel from 13S to have our car service Highly recommend These guys

The huge computer screen in the center counsel was slow and unresponsive during the cold weather months. Actually, the computer screen is the only issue with the truck.