New cars for sale near South Beloit, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

This is my fifth new Subaru and my third Outback Touring XT. The improvements are across the board. The new system’s software and infotainment screen are major improvements along with the hvac controls all moved to buttons below the screen. The all digital driver’s screen is configurable and quite attractive and useful. The Outback is extremely quiet, the turbo engine very responsive and overall the vehicle feels more solid/substantial compared to the previous Outbacks.

Excellent customer service, Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

I never drove a Subaru before and I am so happy with this car. It handles well and is great on gas!! It has many safety features! I wanted an SUV that had all wheel drive that you can use over 25 miles per hour in snowy conditions. This car has that! Really happy with my purchase!

Contacted them over email since I was so far away. They were quick to respond to my multiple inquiries. Negotiated a price with them but ended up buying something else locally.

This vehicle is 3.0 Duramax engine. By all means it is a wonderful engine. The internet is reporting problems with it. Although I have not had a problem I am concerned. Super cruise is awesome. GM must resolve any issues because this is by all means the best vehicle on the market right now.

We purchased a used Truck from Michael Molina (Jude). We were very happy working with Jude and this experience was a great one. Would recommend that you contact Jude if you are interested in buying from Napleton Autowerks Loves Park.

I recently had my Honda serviced. They were on time & called me at my request for a specific service once my car was evaluated. They took me home & picked me up when my car was ready. I had routine items done & some minor repairs.

I recently had to bring my used car in for a vibrating brake pedal, and the service I received was outstanding. The experience was impressive from the moment I drove in; a machine automatically checked my car's alignment on the way into the service bay, which is very impressive. -- What really set them apart was the customer service. Not only did they provide a convenient shuttle to and from work, but they were also completely transparent and honest about the repair. Instead of pushing for the more expensive option, they suggested I resurface the rotors, which saved me money. -- That kind of integrity is few and far between; it earned my complete trust. I had a fantastic experience, highly recommended!

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

I travelled out of state for my purchase and Brad did a great job at answering my multitude of questions! They had a driver pick us up at the airport(1 hour away), washed and filled up the car. Brad sat down with us helped us find some local eats and got us convict way with ease. Paperwork was quick as well. I can't thank them enough for making this car buying experience very productive and hassle free! Thanks again Brad!

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

Good service thank you. Easy drop off and pick up. Good service thank you. Easy drop off and pick up. Thank you again. Good service thank you. Easy drop off and pick up.

Excellent service very friendly. Honest with me what the car needed and what I should do clean . I've always used there service for all my need . Purchased the car there too

Great experience with this dealership and staff, good communications, got the truck I wanted, Thank you

Worked with Matt to test drive a Gladiator I had researched online, I had a few moving parts in my deal I was working through. He was patience was appreciated, ZERO pressure!! I met Abs, to talk through what I was looking to trade, etc. he was transparent and open with what he could do to help me with my purchase. He’s a solid young man!! When I took delivery working with “Dan the finance man”, offered alternatives BETTER, than what I was planning to bring to the table, the process was effortless. We all don’t “enjoy” the car buying experience but the fellas at Burtness have a great operation and we will be back for my wife’s Grand Cherokee later this year!!

Exceptional!! 2024 Chrysler Pacifica, had problem with loud muffler at times, also the start/stop feature stopped working. I was more concerned about the muffler, but the start/stop was the bigger issue! Mathew and the tech team did a fantastic job on correcting all the issues! I will recommend the service department to everyone!!!

Check engine light came on Saturday afternoon and I was able to schedule an online appointment for 11am on Monday. Diagnosed a loose cable and was back on the road in less than two hours.

The huge computer screen in the center counsel was slow and unresponsive during the cold weather months. Actually, the computer screen is the only issue with the truck.

Your employees are excellent. Friendly and professional. Easy to schedule appointments and the technicians do a great job explaining work needed and work done in a timely fashion.

I felt I was having trouble with my car. It seemed to shudder when I started to accelerate from stop lights . The service department took my car that day. They kept it for two days and put it through every test available but were unable to find the problem . The problem has not occurred since I picked my car up. The service department was always courteous and concerned about my safety in a car that might stall on me when I was out driving . Kudos to them.

The staff was friendly and knowledgeable.Jose answered every question I asked him. He is a good salesman He’s pretty funny to

This is my 4th RAM 1500 and is, so far, the best I have owned. The interior is much more appealing to the eye, the user interface on the large display is second to none, and for a tech geek like me, it really seals the deal. The sound this truck makes when started or when gassing it sound much more like a sports car than a truck. It has plenty of room for 5 people to be comfortable. What an amazing truck.

After a disappointing day shopping at other dealerships I was very happy to find Bryden. Friendly low pressure sales staff. Was able to take time to review all numbers and they stayed late to complete the sale!

This dealership was recommended to me after a couple of bad experiences at the one I had before. Harvard ford will be my main dealership from now on and I'm from Rockford. Top notch from the service department to the sales department and everyone else in between. Took care of my issues and explained everything with professionalism. 5 stars for Harvard Ford

This truck has all the options I could ask for. It is very comfortable and powerful. I like the ruby red color. We've only put a couple hundred miles on it so far, but everything works great.