Iverson's always treats me as a valued customer. I have purchased vehicles there my entire life and am a repeat customer. They are straightforward and honest. The service department is top notch as well.
Setting up the appointment was easy once the recall parts were in. When doing the recalls, John called to give me updates and was very easy to talk to and explained everything that they found. I called a few days before dropping my vehicle off to order a luggage rack and Chris was very helpful and friendly.
Mark was very helpful through the whole process. We felt no pressure and we walked away feeling like we got a great deal. They were very generous with trade value. Follow up with questions has been quick.
I contacted the dealership about a vehicle they had advertised on the internet. My call was returned promptly . Turned out the vehicle did not meet my wishes. they did try to locate another vehicle that might meet my specs, but haven't been able to so far.
Great atmosphere. Went there on a Saturday, everyone was very helpful and willing to answer all my questions. I ended up purchasing my last vehicle here too! Low pressure sales atmosphere, great facilities.
I am from Fargo, ND and traveling over 300 miles to Mitchell, SD to see a pre-owned Jeep was not something I wanted to do on a whim. However, the 2014 Jeep GC SRT that Iverson Chrysler had listed was exactly what I had been looking for. I contacted Iverson through Cars.com and they returned my email that night. Kevin F, the salesperson, emailed me the following day we exchanged various emails about the Jeep I was interested in. I explained my situation and asked many detailed questions about the condition of the vehicle. Kevin provided answers assuring me that the vehicle was in excellent condition and provided additional pictures. He also told me that if I traveled to Mitchell he would set the Jeep aside for me to make sure it was not sold before I got there. We discussed my trade in vehicle in detail and Kevin provided me an approximate value with the condition they would need to inspect the vehicle when I arrived. I made the trip down a few days later and called Kevin to let him know I was on my way. When I arrived, Kevin took me to the Jeep which had been removed from the lot that morning, as he said it would be. The vehicle was also in excellent condition, exactly as described. While we took a test drive, the sales manager inspected my trade. Iverson gave me the quoted amount for my trade and the sales experience was great. There was no need to haggle on price and I was on my way home less than two hours after I arrived in town. I typically don't leave reviews, but when I risked 8 hours of driving and a full day of my time based on conversations and emails only, I wanted to share the story. It was worth the trip and I recommend Kevin and Iverson to anyone looking for a hassle free experience. And my new (to me) Jeep is awesome.
I have put off looking for a new vehicle because I did not want to deal with the salespeople. The last time I tried I was pretty much ignored, not sure if it was because of my gender or not but it felt that way! So I decided to go to Mitchelle instead of hitting up the regular places I had looked at in the past. I made a phone call before I went and was still not looking forward to "wasting" my day. The minute I arrived at Vern Eide Jon Hatwan put me at ease and took care of everything. There was no pressure at all, just whatever I needed. The entire experience was easy and comfortable. I did not waste my day and I ended up with exactly what I wanted! Jon even delivered it to me after it had been cleaned and ready to go! I strongly recommend making the trip to Mitchelle where they treat you like an important customer no matter what gender you are. Jon was great and so were the other people I met there that day, finance was a breeze and not stressful! Thanks, Jon!
Great working with Tyler. He was very attentive and helpful! I would highly recommend working with him! We drove from St. Paul and he really made our experience enjoyable.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.