Shawn Becton and Chris Blanchard are very helpfull and understanding and mindful of the situation we have bought like 11 cars from them made the mistake of purchasing one car somewhere else never again thanks guys you go above and beyond!
Everyone I spoke with over the phone and in person, were very kind, understanding and helpful. They made my visit less stressful and explained everything that was going on with my car. I'll give Nissan of New Bern staff an A++
I really enjoyed myself coming down to the Nissan dealership in New Bern North Carolina. I was given a friendly greeting right away and works with a sales associate who's willing to take the time and make sure that my needs and concerns for taking care of to the best of their ability. And even after the process was done my sales associate continue to let me know where they were in the process of getting me to my new car all the way to the very end. Once again I want to say thank you to the dealership and myself associate who took their time and worked with me diligently!
Operating with only half power and a skeleton crew. I called without an appointment for a water pump remove and replace, the service manager took me in and gave me a loaner car thinking it would possibly take a day or two. They called back at 1000 and said it’s ready. I was amazed! That quick! These guys were Great for a department in the middle of a hurry recovery!!
I???m very satisfied with the routine maintenance my Honda received. My only complaint, which isn???t necessarily related to the maintenance/ service team, is being called and messaged until i take a survey. I would really like to be able to just bring my car into to be maintenanced and cared for without having several calls, emails and texts the days to come.
I recently purchased a Honda CR-V from this dealership. DJ promptly followed up on my interest with a phone call and email. He was patient through all of my questions and made a great effort to stay in contact with me while I shopped around and decided which car to move forward with. When I went to pick up my new car, I also had the pleasure of working with Nick, the Sales Manager, and Charlie who helped me with financing. The entire team was polite, accommodating and overall great to work with. Thank you for all the help!
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