Our friend (and Trent Vehicle Doctor Extraordinaire), Brian Gilmette, referred us to Mike Pecha when I first began searching for my next vehicle. I dragged my feet, I'll admit, because I had not considered a GMC to be in the running. As a previous Volvo owner, I researched and test-drove a Volvo XC 60, S60, and V60, but came away feeling like I'd have to compromise on my list of HMBPs (<---Mike knows what that means). Brian and the AH-mazing Dr. Emily Gilmette (Equine Pediatrician To The Stars) drop-kicked me back in Mike's direction once again. So I called. And he took notes. LOTS of notes. ... And then he found my car. 2 hours later, I drove it, named it, picked out accessories, and began posting FB selfies. The next day (had to wait for the end of Snowpocalypse 2018), we signed on the dotted lines, and I drove away knowing that I would be back again. My 2017 GMC Terrain hit every single one of my HMBPs and even came in $5k under my top price point, had room for my "dawg", and smells better than most of my children, who, by the way, have to pay homage to Mike's business card magnet before they are allowed to obtain breakfast items from the fridge. Raisin' 'em right, ya know. I look forward to micromanaging Brian at my first service appointment, and to sending all my friends who aren't incarcerated to Mike for the pinnacle of car-buying experiences. TURNS OUT Mike is from the same city in WI as my husband, they were both Marines for 20+ years, and were even in the same MSG class...but we like him anyway.
2015 Dodge Dart SE Review
Sharp vehicle that I’ve loved driving
by Ddeardorff8 from Charleston, WV
April 27, 2019
5
This car is a perfect first car for teenagers or young adults and I have thoroughly enjoyed driving it. One of my favorite features is probably the moonroof.
Mike was Excellent throughout the entire car buying process. I had been going back and forth between different new and used cars for the past 4 months, and never once felt obligated or rushed to purchase a car. Mike consistently gave me different options for me to check out and would give the deals he was able to, to keep me up to date. Finally, once I found and narrowed my search down to 3 cars, Mike went well above and beyond to show the features and positives and negatives of each car, giving an honest opinion and the facts each time. I actually thought I was going to go for the 2015 Cadillac CTS, for a few thousand less, but Mike got me into the 2017 Cadillac CTS Luxury for virtually the same price! I drove away with a new, untitled Cadillac for almost 50% off! Trent Cadillac and Mike Pecha got me a crazy deal on the Cadillac that was perfect for me, and I couldn't be happier.
In my 10 years in this area I???ve purchased 8 vehicles. 4 of those vehicles were from your dealership. Between the auto needs of wife and myself, I have spent countless hours in and out of dealerships from Wilmington to Greenville to New Bern. I had a great relationship with Mike Waller in your service department on all the vehicles I???ve owned. Because of these relationships, I kept coming back. The exception was two years ago when my vehicle was totaled and you didn???t have a truck on the lot in my price range at that moment. The reason I tell you this is because I???ve never had a more pleasurable experience purchasing a vehicle than I had this last Saturday with John McMiller, Chris (sales manager), and Lorenzo (finance). Prior to visiting National, I returned to the dealership that I purchased my last vehicle from. Amazingly, they were completely unwilling to negotiate their gross undervaluation of my trade value or the overvaluation of their used vehicle. I stopped in to National and from the moment I got there until the moment I left I felt I was being treated properly. These guys were friendly, personable, understanding of my needs and requirements, and really worked with me. I was able to joke and make smalltalk while conducting business, making the whole event feel like I was just hanging out with friends. John continues to take care of me three days after the sale, and that shows a true dedication to his trade and his customers. I???ll not soon forget this experience. I will recommend John McMiller to anyone that is in the market for a vehicle. Moreover, National will be my first stop every 2 - 3 years that I get the ???new car itch???. Regards, Jerry Collins
2015 Toyota Prius c Two Review
Most reliable and efficient car I have owned.
by Pjsau from Lindenhurst
May 5, 2019
5
This car has been fantastic. At 53 combined MPG, I have never owned a more efficient vehicle. Being what it is, the C still has enough power to accelerate on an on ramp.
I love this car!
Car is amazingly comfortable and well made for the price point. We got the Value Trim. All in all, we got the car for almost 8,000 usd cheaper than a similarly equipped CRV after rebates.
Cargo opening is a little on the small side but does not really bother us. Driving dynamics are not the best but not too boring either unless you like to drive really fast. Corners pretty well and also does not feel sluggish in the free way.
Hands free lift gate is very convenient and in my opinion, the car has just enough safety features that you don’t become dependent on them.
Coupled with amazing warranty, hard to find a better deal.
I bought this car used with 33,000 miles on it. I've had it for about 3 months. It is a 4-cylinder, so there's not a lot of power. It takes effort to get up to speed getting on the freeway, but I can adjust. My last car was a 6-cylinder. I love the body style and the orange color. I got the manual transmission and it's a lot of fun to drive. It wants higher grade gas, but gets great gas mileage.
After 31 years as a Marine followed by 22 years as a PGA Professional, I understand the definition of professionalism and appreciate courtesy when it's shown. From the time I called this dealership and spoke with Robbie Yates, GSM who introduced me to Chris Weaver, Salesman, the experience was one I was totally impressed with. This was probably the quickest I have ever bought a new vehicle, and it wasn't just because I was so impressed with the vehicle itself (although I certainly was). EVERY person I came in contact with, after Chris, was very polite, professional, and thorough in explaining the process and patient in answering my questions (Lorenzo in finance and Sheila in the insurance office). When I returned the next day to retrieve items I had left in my trade-in, other sales personnel made sure they were returned to me. It was a PLEASURE to do business with this dealership. I might mention it wasn't the first time. The last time was 1994 when I bought a new Dodge Dynasty. Promise not to stay away for another 23 years!
2017 Toyota Highlander Limited Review
Great car ever
by Lesaby from NY
May 12, 2019
5
The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable
Helpful, stress free, and all around pleasureable experience
by 3Roblesgya from DealerRater.com
December 3, 2018
4.8 (661 reviews)
I felt from the time I walked in the door that that this dealership was different than what I had dealt with before. They were friendly, but not overbearing. They found out what I wanted and did everything they could to help me find exactly what it was I was looking for. Because of my family size I had to have a third row vehicle. They first tried me on all the used vehicles they had that fit my criteria,(other than 3rd row, price was my main criteria , but nothing in used worked. They kept working on it and found a beautiful brand new 2018 Acadia that was everything I hoped for. I drove it home and showed my wife her new vehicle and she was extatic. I forgot to mention this Acadia had $6000 in rebates, so it fit right into the price I was looking for. Thank you Charles, Luke, and Wayne! You guys are great!
2019 Dodge Grand Caravan GT Review
Upgraded from the Dodge Journey
by mamabear from Turlock CA
May 11, 2019
5
We are a family of 5 with a 15 year old, a 12 year old and a 7 year old, who are all growing at amazing rates. We had a Dodge journey for a few years but outgrew it so we went with the 2019 dodge caravan. It drives very similar to the journey; smooth, good pick up. The interior has so much more room though!! The kids love that there are outlets everywhere to charge their electronic devices and they even love the dvd player (even though they all have their own phones or ipads). I definitely wouldn't base my purchase on reviews from people who have only rented it: we all know how rental cars are treated by people.
This is a great choice for a family looking for an afforable minivan.
This car has everything you can possibly ask for in a sports car with this kind of price. 350 horsepower, amazing handling, and sharp design. The only downside is the mileage of the car, but if you buy a sports car, why care about mileage!
I had no plans to trade out of my 14 Acadia (also previously purchased from Moore) because I loved it so much, but Pam called and said they had some deals on the 17s and asked if I was interested. I told her I would talk to someone but I really loved my car and didn't want to let it go. I was referred to Luke by a few different people and I certainly did not make his job easy. I had certain 'musts' that had to be met before I would even consider handing over my keys. He was able to get me a 17 Acadia that is identical to what I had, and at a lower monthly payment which was amazing! He was very patient with my requests and went above and beyond to get me what I asked for! I am absolutely IN LOVE with my new Acadia and couldn't be happier to have yet another stress free and fantastic experience purchasing from Moore. I never once felt pressured into purchasing something I didn't want/need and I never was made to feel like my 'musts' were outrageous and unreasonable. I also walked out feeling like I really had gotten a good deal on my new purchase, and on my trade in as well. I won't purchase a vehicle from any other dealer... even if we move out of state, it will be worth the drive back!
2018 GMC Terrain SLE Review
Best car I have owned
by Mll1966 from Howell mi
May 6, 2019
5
This car has plenty of leg room front and back 3 USB ports the ride is incredibly smooth very comfortable ride I love it if I ever buy another it will be one of these very sleek design
Of the 5 Dodge vehicles we currently have ('02 Diesel Ram 2500, '06 Hemi Charger, '09 Hemi Challenger, '16 Hemi Charger & '16 Hemi Ram 1500 4X4) we have a strong satisfaction with National Dodge. We keep coming back due to the good care, service and high quality of all these vehicles.
2015 Dodge Grand Caravan AVP/SE Review
Pick up a little lacking but it is a van
by RB from Brampton
February 22, 2019
4
A little wind noise passenger side. Non power windows at back. Should be standard power. Seats stow n go is awesome feature. A must option. Front wheel drive good in snow
Chris Weaver is nothing short of exceptional. My wife and I planned on trading in our old Dodge Avenger for a new Durango because we recently had a child. We went in to the dealership and they didn???t have the vehicle that we wanted, so Chris spent about 10 minutes on his computer and found the exact vehicle and said he could get it for us at the click of a button. Now, this is the part where most start to feel uncomfortable because of the pressure most salesmen put on you; not Chris. I was up front about the timeframe of when I wanted to purchase the vehicle and he said there was no problem with that and he let me test drive a similar vehicle. Fast forward 2 and a half weeks and it???s time to purchase the vehicle. My wife, baby and I head in on a Wednesday and we sit down and start talking numbers. We come to an agreement and Chris was VERY clear about how much I would be paying for the vehicle, as well as making sure I would get the proper tags that I had requested, since the process was a little different and complicated because the vehicle was being registered in a separate state. Once the paperwork is complete, he helped us move all of our belongings from our Avenger that we traded in to the new Durango. One last smile and handshake before we drove off the lot and we were happy customers, knowing we got a good deal on the EXACT vehicle we were looking for and knowing we were taken care of. I couldn???t recommend Chris Weaver enough for his abilities to accommodate anyone and make them have a worry-free time through the car buying process. If you are looking for a new or used vehicle, Chris is your guy!
2018 Hyundai Sonata SEL Review
Most reliable car I've ever owned.
by Elizabeth from Denver
May 11, 2019
5
My car has a huge body and trunk. I love that I see how many miles I have left in the tank. She's a real beauty.
I recently purchased a 2016 Dodge Charger Hellcat. I had multiple trades and cash to put down. I found the vehicle I wanted online and sent a query via the internet. I was immediately contacted by randy Brewer and then passed on to Jeff Harper. We discussed my trades and I sent all pertinent info along with pictures via email to Jeff. He discussed all with the manager Chris, who then called me to discuss numbers. We came to an agreement via phone. I drove to the dealership (hours drive) with my truck and boat. Upon arrival I was greeted by Jeff and we immediately began the paperwork. I was done in 2 hours and driving away in my new hellcat. The experience was nothing short of professional, courteous and very upfront ( as in no last minute "what is this charge" ) Kudos to all of these gentlemen, to include the financial specialist (sorry I forgot his name) Great staff, great team effort, thank you for everything.
2019 Dodge Grand Caravan SE Review
Great vehicle, no complaints
by Scott Rood from Stillwater, OK
May 5, 2019
5
This vehicle is exactly what we wanted except for the center seats not folding into the floor but that was the dealerships fault not the manufacturer.
I worked with Young Lee at Moore Buick GMC. We managed to do everything online and over the phone, making the process incredibly simple. The price on the car, according to every source of price checking -- as well as looking at competitors prices -- was more than fair. They found financing for me, which I have recovering credit (and I'm sure was no easy task). They delivered the car to me. And everyone, every step of the way, was helpful. If you live anywhere near Jacksonville, this is the place to go. I bought a 2016 Buick Verano. It is sharp. It is clean. I couldn't believe it's a Buick. I thought that I would age 30 years upon looking at the car because of the reputation this brand once had (I'm 32). This is a car that looks good next to anyone -- from the nice rims to the hood accents to the sharp angles. It drive incredibly well. It's a remarkably quiet cabin. I cannot say enough about this car too.
2005 GMC Canyon SLE Review
Decent little truck
by Kt from Alberta
October 16, 2018
4
Decent little truck. Never had any problems with it. Very spacious in the front. Just enough room in the back for passengers. Needed a truck decent on gas. But a truck that could also haul my quad when needed. Would recommend this truck. :)
I just bought a 2017 Dodge Journey and I absolutely love it! I bought my first car at National from Mike Foye about 12 years ago. Between myself and my spouse this was our 6th vehicle from National. Mike always takes care of me and remembers me. We are both Cowboys fans and often talk football some too. My dad cosigned on my first car from National and each time I come in Mike asks about my dad too. It feels like people actually care there and the customer service experience that I have had over the years has been amazing. Mike is no longer in sales and has moved up to management, but I trust him to point me in the right direction in regards to a sales person. DJ did a great job and met all of our needs as well. As always, I have been very satisfied with my purchase and experience buying at National Dodge!
2019 Chrysler 300 Touring Review
Nice Styling. I have a 300 and wanted another
by Mac from Sunnyvale
April 10, 2019
4
great car to own. I had my current 300 since 2005. No issues. I expect same from new vehicle. It is comfortable and I like the safety features.
We had our Dodge Challenger serviced only to notice a few days later that one of our value stems were missing. We stopped by on a Saturday and spoke with "Darrell Graham." WOW - that's all we can say about him. He was wonderful. He got us right in and made sure everything was done correctly. Darrell Graham deserves a HIGH FIVE and a SHOUT OUT for going the extra mile! THANKS Darrell...you are truly a blessing to National Dodge in Jacksonville, North Carolina. PS...Robbie Yates is the BEST! He always speaks and knows us by name. He as well is a blessing to this dealership.
2019 Mercedes-Benz E 450 Review
A well built example of what a car S/B
by Barry from NJ
April 27, 2019
4
I have owned my E300-4matic for about 7 months now and I can say without reservation that it does most things very well. I ordered my car which, given this isn’t a cheap car, is the best way to go if you don’t need a new car immediately. My only regret is that I didn’t order the exterior Lighting Package which offers the convenience of having the high beams switch on and off automatically as they can detect other cars moving in the opposite direction.
That aside, I have found this car to be capable most especially in the interior comforts the car offers, the seats are great and if it’s in your budget, order the massaging front seats, if you have any back problems this feature will allow you to drive long distances without any back pain as the seat provides a real world massage along with the seat being heated, again a very useful option. Best of all, the car gets great gas mileage, 30 mpg on the highway is doable and you can expect 24 mpg in the city, but, you must use premium fuel otherwise you’ll Void your warranty, but for an extra 10 cents a gallon the difference in the cost of a full tank is under $2, if you can afford the car you can afford another $1 and change, plus premium gets you better gas mileage and if you’re lucky enough to have a 76 gas station nearby their premium gas is real premium at 93 octane whereas the rest only give you 92 octane and you can use the 76 brands mid-grade fuel as that is 91 octane which MB says is approved for use in the E300 engine. All in all, if you can afford this car and plan on keeping it for 5 years or more, I think you’ll be very happy with your choice, I know I am. Best of luck.
Tenacious Sales Manager, Grant, and Finance Manager
by Tiguan Owner from DealerRater.com
November 5, 2018
4.2 (502 reviews)
Awesome team work! I phoned at 7:40 PM, and Ryan the GM answered assuring me he could work with my credit. The next day he assigned my purchase to Grant. Everyone worked hard to get me the car and the deal I wanted! I really appreciated the generous trade-in allowance and down payment of only $1500. I love my new Volkswagon! Thanks Everyone!
Eric is wonderful he was only one willing to help me after I have went to many dealership. I don't have the best credit but he got me into a car very clean and nice. Love ¿¿ it and I got 2 year warranty on transmission.
2006 Dodge Dakota SLT Review
No dealer will replace the air bag; recall
by Dammsad John from State College , PA
April 25, 2019
3
I love the truck but 3 dealers have stalled me for years by saying that they will notify me when they get the parts. Why buy something that no dealer wants to fix? They can't be whittling them one at a time can they?
Damm POOR service if they have to pay for it!!!
Chris, Mgr and salesman John Squires made this a very pleasant purchase experience. When situation arose they handled immediately. Need a car please visit...first?😁
2016 Maserati Ghibli S Q4 Review
Very nice car
by Maserati fevder from Miami, fl
October 19, 2018
5
Have all , security, confort and sport driver for people like family and sport car,gps, back camera, sunroof, sports seats,I love this car, Ferrari engine
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