The folks at Gilbert Ford were awesome. Bobby was very helpful and didn’t try to push me into anything. He listened to what it was I was looking for and showed me vehicles that matched what I wanted. They got me into the perfect vehicle at a great price. From Erik who appraised my trade to the guys in finance, all the way up to Lee the manager, the entire staff was friendly and took the stress out of car buying!
This is the 4th new Ford I have purchased.
by Brenda from Haubstadt, IN
January 12, 2019
Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.
This Dealer is about 2.5 hours away from where we live. Initially we had an RV in the vicinity so we purchased one, and then a second, new car from them. Now we go there because the service department is worth taking a day trip.
LOVE my Jeep
December 17, 2018
This is the 2nd Jeep Wrangler that I have owned and, it will not be the last. This jeep is the Sahara Unlimited, 6 speed manual transmission. So much fun to drive. I find it to be quite comfortable and handles any weather and road condition I have encountered perfectly. It is the perfect combination of family vehicle and toy. Switching from the hard top to soft top and back is a fairly simple procedure. It took less than an hour to remove the hard top and apply the soft top last spring, which was the very first time we made the switch. I feel that we will be able to get this done in about 30 minutes this next spring, now that we know what we are doing. When fall came, removing the soft top and putting the hard top back on took less than 30 minutes. I prefer a manual transmission and this one does not disappointing. Of course, it is super fun to drive but, it has GREAT Giddy up!! While I had to select (below) that the primary use of this car is for "Transporting Family", I also use it for fun and playing!!
Friendly, helpful and concerned about how I view their service! I am a out of town first time buyer at this dealership and find the whole process refreshing, I will buy here again it's worth the 45 min drive.
Dream truck and rides like a dream
by NewChevGuy from Fairview,Alberta
January 11, 2019
This truck is perfect for me. Its not the loaded model but it has all the basics for a comfortable ride which is really what you only need for a starter.
got my service appointment when I need, everything was fine.
Need to show crash tests at what speed totals van
by Milemaker1 from Fort Worth ,Tx
December 26, 2018
It was great but got T Boned and totaled the van out. Other driver claimed to be doing speed limit but it was loaded with product and it sent me off the road over the grass and into a parking lot..Drvers side airbags did not deploy.
I was there 15 minutes early for my service appointment. I was greeted by a very courteous service writer named Mark Dupree. Knew what I needed, took my keys and it was off. I was then picked up by a driver and dropped off at a local lunch place. before I was even thru they Mar called me and told me my truck was all ready.
Best truck I’ve ever owned
by Gabe from Hudson, WI
January 8, 2019
Can’t believe how strong reliable and how much fuel economy I get with this rig. It’s always got me where I needed to go wether it be going to MT or SC pulling or unloaded it’s just nice to drive.
We've always had great customer service at Gilbert's. Through the years we've purchased 4 vehicles with them and have always been satisfied which is why we keep on coming back.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
I came in originally for a recall on my 2013 Cruze about a month ago. While there Albert Mackanick came out to service and started talking to my husband and myself. He was like talking to an old friend. He asked if we were interested in buying a new car, and I said I had been looking on and off for awhile. I told him I really didn't need one. We walked out front and looked at some new ones, and told him what I was looking for. They didn't have exactly what I was looking for but, he said he could find it for me. So for a month he kept in contact with me about sales and promotions they were having, but not pressuring or hard core sale pitches. Sometimes he would email and say he hoped all was going well with us and to keep him in mind if and when we decide to buy. One day he called and told me about a really good deal that was going on and that he found the car I was looking for. So a month after meeting him my new car was delivered to my house on Tuesday August 8th. This dealership and this salesperson make for a great combination of small town and old fashion car buying. You don't only come home with a new car but you leave with a new friend. Great people
Love my '18 Chevrolet Traverse
by mlparks123 from Hamilton, NJ
January 10, 2019
I fell in love with this newly designed SUV. It rides smooth. A truly excellent vehicle. Big GM/Chevy fan. Chevy is the most dependable car company.
I had to bring my car to the service department for a recall. I called and made an appointment. James and Christina at the service department were very friendly and professional. They got my car in early, and had it done in a timely manor. This car I did not buy from them. Yet they acted as if I was an old friend. I would recommend this service department to anyone I know. Gilberts is a friendly dealership who will go out of their way to make the customer happy. I went in for service and a month later because of the great sale person, Albert, I bought a new car.
Best car I have ever owned
by LuisTPuig from Elkton
December 24, 2018
The ride in this car is great, and this Chrysler 200C with a V-6 has plenty of power, but surprisingly enough also great gas mileage as well. I am really blow away by the quality of the build, and at the same time sad that Chrysler decided to discontinue this great car... but for the next years I am enjoying this great ride.
I just want to express my appreciation of Customer Care personel James and
Jacalyn Sutton who treated me with respect and made my visit a pleasant
by AngieMN from Brainerd, MN
January 10, 2019
I've had the car for a week and so far am loving it. I love the way it looks and it drives - no sharp/jarring brakes or gas. Plenty of power when I need it, love the technology. The bluetooth phone pairing is really easy to set up and the audio quality is great - better than talking on the phone directly. It does a great job understanding regular speech the first time and I've not yet had to repeat a command, very intuitive. It has USB ports and regular chargers, Android Auto/Uconnect makes it easy to use all of your phone's familiar apps. I also like how you sit up a bit higher than most cars, helps with visibility. The one thing I wish it had was blind-spot monitoring. That would be helpful but overall for the price I can't complain.
Kim and Jacalyn are to be commended for their help in resolving a service need to my Yukon XL. No appointment but had the vehicle in and done in a matter of a couple of hours, that after driving in at 1pm with no appointment.
Very reliable vehicle. All comments were : Nice..
by Hub Silverado from Monroe NC
January 6, 2019
This is the best truck I have purchased. Plenty of leg room both front and back. Color both interior and exterior is wonderful. Dash is easy to understand. Overall very well.
Being apart of the Gilbert family makes you feel like you have a second family. Everyone is so personal and polite. Getting to know the staff makes it so much easier to go back to buy a vehicle or get one serviced. They beat the prices all around the coast also so it's nice not having to drive far to get my needs taken care of. Thank you so much for what y'all do!
Most comfortable minivan for the kids
by BenWei from Fernandina Beach, FL
January 2, 2019
The Kia Sedona is the most comfortable minivan for passengers. It's interior doesn't skimp on those who sit in the back. We have already had a computer issue though within the first 2500 miles as the door sensor kept beeping that it was open
Traded in my 2014 RS camaro for the 2018 V8, because the V6 wasnt enough power. This car handles well and has great acceleration. I’ve had zero issues or regrets with this car. This was a great buy and ill continue to upgrade this car. I plan to own this one for a long time!
I have brought 3 brand new cars from Hyundai in the past 8 years and hands down this one is my favorite. It's has all of the bells and whistles and gets lots of compliments. Over all it's a great value for the price.
If kept in like-new condition, you simply can't beat it for an economical option. The comfort and convenience, for the price, is outstanding not to mention the resale value!
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