Used passenger vans for sale near Silver Spring, MD

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I always have my service done there. Everyone is friendly and professional. Always great service.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Ashley is top notch! His professionalism and communication are the best I’ve ever seen in the car business! I’m trying to get to him but distance and time are an issue. I may make the 700mi trip next week simply because of him!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Friendly ,courteous & accommodating. Good place to buy a car.

Brandon Johnson excellent salesman — knowledgeable, friendly, patient with all our questions, not pushy. General Manager worked with us to get the price we wanted. Comfortable showroom.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

After trying other "reputable dealerships" that added thousands of dollars to the cost of a used car at the end of the sale "to get it ready to sell" and then almost purchasing a non disclosed flood vehicle, we came back to CarMax! We have now purchased 5 vehicles from them and have been thrilled with the experience and the durability and safety of a CarMax car!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Would definitely recommend Rome Pre-Owned. Customer service is excellent and the staff is very friendly!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Came for an oil change. Greeted and then I just had to wait for my truck. During the oil change I was given an estimate in the time.

Sam Morelos was very helpful with getting me my dream car. Amazing communication and very understanding

I had a really great experience with this dealership. Everyone was super easy to work with—friendly, straightforward, and not pushy at all. They answered all my questions and made the whole process smooth and actually enjoyable. Huge shoutout to Luis Garcia—seriously, ask for him if you go in! He’s the guy you want. Super knowledgeable, keeps it 100% real with you, and goes above and beyond to make sure you’re taken care of. He made the whole process feel effortless and stress-free, and you can tell he actually cares about helping you get the right deal, not just making a sale.I also appreciated how upfront they were about everything. Like any dealership, they do have a fee, but they’re honest about it from the start. Even if it’s around $2000, their cars are still priced lower than what you’d usually find elsewhere before fees, so you’re still coming out on top. Overall, this place is the real deal—good vibes, great service, and solid prices. Highly recommend checking them out, and don’t even think twice—ask for Luis!

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

My only interaction thus far has been by phone. After realizing the car I was iinterested in had some issues I didn't want to deal with, I never bothered to visit the dealership. We did agree that if something came in I might be interested in, they would contact me.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

The experience was good. The car was in excellent shape when it arrived. The website pic and data was accurate. I was kept informed of the status of the car during the transport on the app until it arrived to Hartford Car Max.

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

This review is about their buying process, not their sales. (I live >100 miles away, so I've never had to come this far to buy a car.) After my Ford Fusion Energi PHEV came off lease, I bought it out and resold it to CarMax. Their online assessment process was fair and painless, and they offered me a pretty good price for me car. But that was an estimate, not an offer. I drove my car all the way here expecting to be haggled to death and get a reduced offer, but--it didn't happen. They examined the car and paid me the original offered amount with no dickering at all. It was a pleasant surprise. Fast-forward to today; now I've got a nice Ford Escape PHEV. They gave a nice estimate when I checked online, so I bought out my lease and I need to get the car over here to sell it to them. I'm hoping history will repeat itself.

Dax was great - he guided me smoothly through the lease process when I arrived. However, this is my second lease at this dealership, and both times I was at the dealer for 4-5 hours, even though the lease was agreed upon before I arrived. Big part of this is understaffing (1 finance person on the last day of the year?!). Other part of it is just lack of attention to detail and way too much back and forth. Nonetheless, it was a competetive lease deal and everyone was curteous and friendly!

I was very happy with the service I received at Basil's Fredonia I will be a returning customer. Fast, Courteous and very friendly Great Service Team

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

Issue is too far away and never driven this style of car. If something to see closer to NC let me know.

My husband and I just purchased a 2025 Ford escape and we had the most amazing amazing service!! Eddie Burgos was the GREATEST to work with he went above and beyond to help us and made us feel like family we appreciate you sooo much Eddie thank you for everything!! And huge thank you to the entire team you guys are the best!! Kunes is a wonderful dealership to work with we will never go anywhere else!! Keep up the great work and another huge shout out to Eddie Burgos!!! 😀😀

Excellent friendy service everytime. Go out of their way to be helpful with fair pricing

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually