Had a wonderful experience at LW. When I asked Zach if the car had any mechanical issues, he said "we stand behind our cars", and LW did not disappoint. I highly recommend, and will consider a future car purchase at this locally owned dealership.
Mike Wiebelhaus helped me when I turned in my lease and helped me get into
another lease and the vehicle I wanted and the payments. What I like about Mike
and Dorian Ford everyone has the supreme talent of listening and understanding
what the customer wants. They are very courteous, professional and go out of their
way to make sure you are 100% satisfied, weather you’re a first time customer or a long
time customer. What else I like about Dorian Ford is Mike and Carolyn (owners) will greet
you and make sure the service is 100% and will help you them self’s. I have checked
out other dealerships and I go back to Dorian Ford because other dealers cannot compete.
Team Dorian keeps up the awesome job. You are my dealer for life.
J C Auto Sales has the best customer service that I have ever experienced in the car industry! They were very transparent about the history of the vehicle along with any work that was done to it. The vehicle was exactly as advertised and the staff was incredible to work with; they were very respectful and they went above and beyond by registering the vehicle and getting it inspected for me so I didn't have to do that on my own time which was extremely convenient. I would absolutely do business with them again and I'm going to be recommending them to anyone looking for a vehicle. I can't thank them enough, I love my new car!
This is the fourth vehicle I've leased and the best experience I've had. Kendahl was great to work with! He really knows his stuff and doesn't try to give you the runaround. He stayed in contact with me throughout the whole process and had everything ready to go quickly. I would highly recommend working with Kendahl!
This is a no frills lot where what you see is what you get. Superb web site lists every vehicle. Get the VIN and do your homework. Co-owner Mike is friendly and helpful and even willing to work with you on pricing. He treated my daughter with respect. Place is neat and clean and well worth the visit.
Very polite guy there very helpful was willing to work with us all the vehicles there seemed pretty nice we bought a Tahoe that's in great shape I think I might go back to get me a truck.....I don't understand why I seen complaints on here against the place cause we had a great experience for first time buyers from a dealer
Robert was very friendly, take care of any problem that I found. Never see at any auto dealer before, he pulled cash out of his wallet and pay for parts what were missing. I was really a customer for them to take care of. Recommend this place to anyone.
Took our Niro in for its first oil change. Had a pleasant wait in the comfortable waiting room with free coffee and popcorn while we watched television. The car was done in one hour as promised and delivered to the door washed and vacuumed. And all this was FREE! Does my Scottish heart good to get that kind of treatment. From the buying to the free car washes and oil changes, it has all been great with Jerry Smith Kia.
by Tina S and Family Loyal Customers from Tacoma WA
July 11, 2018
These guy's aren't in the business just to make a buck they really care about their customers. This is the best dealership in Washington state
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