Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
Made car buying process easy. Answered all my questions and even gave my daughter a carfax stuffed animal. Two weeks after buying promptly fixed an "issue" with the car ( car had an alarm system we didnt know about, pretty sweet). Great customer service! I love the car!
Brendan made buying my 2018 Audi SQ5 extremely easy and straight forward, no games, no endless back and forth. quickest car buying experience I???ve had. He???s on top of his game and goes the extra mile for his clients. I would highly recommend Brendan if you???re looking for an Audi.
I know most people don't care about a dealers reviews its always about the price but as for me being a former Sales Mgr at a dealership for 10 yrs i know that reviews do matter it says a lot about whether a dealer cares about its customers or not thats why i traveled almost 2 hrs to Direct Auto team in Canton and driving by many many other dealers along the way. After arriving i was allowed to take the car for a test drive alone which gave me a chance to really get a feel for the car i even pulled over and spent about 20 minutes just looking things over and trying every button and lever to make sure they all worked.After getting back to the dealership i sat with Nick in sales and met Dimitry the Mgr who came over to introduce himself. All can say is the buying experience was great everyone was very friendly and i felt absolutely no pressure what so ever. I left there that day with a great deal and went home with the car i wanted.I would HIGHLY recommend this dealership to anyone! And i hope this review does matter!!!!!
I have brought my 2001 Vw Jetta to murphy brothers for 6 years. The knowledge that they have and the work that they do is outstanding. Prices are better than the dealer and they get it right the first time. My Aunt just bought a Passat from there. No pressure like a dealer... They even did the timing belt BEFORE we bought so that there would not be any problems later. Thank you:)
So happy i chose Ira Toyota of Tewksbury and Wayne Michealsen help me purchase my next new vehicle. I was a bit bummed about trading in my Audi S5 but very excited to be a new time grandma. Wayne found me a RAV4 with all the great perks that I love and the safety a new grandmother can appreciate. Thank you!
We had a hard time getting a car through other dealerships. I talked to Ron on a Monday and was given an approval within about 20 minutes. By noon on Tuesday, we drove off of the lot with a great car! It did need back tires to pass inspection, so Ron ordered them and put them on for me within a couple of days. If you have bad credit, not enough credit or just want a good car at a reasonable price, this is the dealership for you!
J C Auto Sales has the best customer service that I have ever experienced in the car industry! They were very transparent about the history of the vehicle along with any work that was done to it. The vehicle was exactly as advertised and the staff was incredible to work with; they were very respectful and they went above and beyond by registering the vehicle and getting it inspected for me so I didn't have to do that on my own time which was extremely convenient. I would absolutely do business with them again and I'm going to be recommending them to anyone looking for a vehicle. I can't thank them enough, I love my new car!
I called a couple dealerships before coming across Drum Hill Autos. I spoke with John. He answered my call after hours and was extremely courteous and knowledgeable about the vehicle.
I came to the dealership the following day, test drove the vehicle and ultimately made the purchase.
I did NOT have to pay Mass sales tax and John personally delivered the vehicle to me in NH.
Thank you once again for the fantastic service and a great car especially for the price !
Great, easy, personable experience. I would recommend you give them a look if you are in the market for a car. As with any big purchase, do your homework, know the value of your trade, no the value of the car you want, understand where you stand if you need financing. If you do everything beforehand it makes things easier and more realistic for everyone involved.
After 14 months Irving remembered me and still helped me with a small issue. Cured it! He is a great dealer and I will buy from him again! But that might just be a little while because he sold me a GREAT vehicle. Keith B 4/14/18 You are the man Irv!
I have been looking for a good used jeep for over a year now. Found Irving Auto Sales on Cars.com for a 2008 Jeep Wrangler. Irving was very pleasant and easy to deal with. He put a plate on the Jeep and let me take it by myself for the test ride. Once I returned we discussed the history of the Jeep and he showed my the carfax. We negotiated the price of the Jeep and did the paperwork. When the day came for me to pick it up I could not find a ride up there, so Irving drove an hour away to pick me up in the Jeep and I drove him back to the dealership. What great customer service!! I would recommend him to any of my friends and family looking for a good used Jeep. Thanks!
I had a great experience here! The sales person was very helpful. They gave me a fair price and helped me find exactly what I was looking for. I have bought two cars from here now and will be sure to come back for my third car . Great selection and prices for used cars ,will highly recommend.Thanks
Art was great to work with -- very thorough, always available when I had questions, and really knows his product. The dealership physical plant was very nice. I'd give the whole experience two thumbs up.
Purchased a 2006 Saturn Vue in Sept from Ron and Dave. I am very happy with purchase. When I am in need of another vehicle I will be back. I refer everyone I can to them because I know they will be honest and fair.
Mike and the team at Tyngsboro Motors helped make my wife's Christmas Jeep wish come true. I had been looking for a Jeep Grand Cherokee for 6 weeks and hadn't found the right match. Tyngsboro Motors posted the perfect Jeep 4 days before Christmas when I had basically given up. It was in great condition, Limited package with low miles and the perfect colors, white exterior with a beige leather interior and dark dashboard with Nav/back up cam. Exactly what she wanted.
I thought for sure it would take 2 days of me hustling around to DCU and the RMV to get the loan and registration setup in time for Christmas. Mike setup the DCU loan on site in 10 minutes at an incredibly low rate and with no payments for 60 days!! I couldn't believe it. I didn't have to run back and forth to the bank 4 times. Even better, Mike's team took care of the insurance coordination and registration process. I was able to drive away in one visit with one call to my insurance company authorizing them to work with Tyngsboro Motors!! Total time at the dealership including the test drive was 75 minutes!! Mike and I negotiated a great price relative to the market and the whole experience was a pleasure compared to some of the other dealers I had visited previously.
My wife was thrilled and thought I had to do all kinds of gymnastics to make it happen. Please don't tell her!!! :)
Thank you again, you can expect many referrals from this very happy Jeep fan!
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