My wife and I were driving from Joliet, IL to Waupaca when we experienced a flat tire on our Ford Fusion about a half mile south of the I-90/94 and I-39 split. After having the flat changed by emergency road side assistance and based on their recommendation, we drove to Portage to try and purchase a new tire as we were driving on a doughnut and couldn't possibly go all the way to Waupaca safely on it. After being told by two other businesses that they didn't have our tire size in stock, we pulled into Portage Ford CDJR's service center around 3:00 p.m. They had one tire our size left in stock and it was reserved for a commercial vehicle the next day. However the manager said that they could order another one for next day delivery and we could have the tire that was reserved for the other customer. So they pulled us in, balanced and mounted the new tire, and we were on our way by about 3:40. Words cannot express how grateful we were for this outstanding customer service as our only other option would have been to stay overnight in Portage and get a new tire the next day. Hats off to Dave and his wonderful service staff.
2017 Chevrolet Cruze LS Review
Ive had it just 3 weeks and i really like it
by Cruze47 from Findlay,ohio
April 28, 2019
Roomie and drives great.great gas mileage.handles good on highway.nice interior.good stereo system.I like the back up camera.really good heater.I'm really satisfied.I like the bucket seats and fog lights are really nice.
Did not think I would be getting into what they gave me.
by mccallisterconstruction from DealerRater.com
December 3, 2018
2.5 (235 reviews)
I went looking at a very cheap high miles SUV and they where able to get me into a new 2018 Truck. I never thought this would ever happen after 4 years of DEALERS SAYING THAT WORD " NO CAN DO" ," not approved on any transportation on our lot".
2017 Ford Edge SEL Review
My new Ford Edge!!!
by Mjchaney from Healdton, Ok
May 4, 2019
I absolutely love my new car and all the extras it has!! Super comfy and roomy for my family!! Love it drives and rides wonderfully!!
My Silverado started losing power while traveling from Illinois to Wausau last Friday night. Called Trecek in the morning. Got me in but were booked up and told me they couldn't probably look at my truck until Tuesday. Dropped it off and secured other transportation. While driving back to Illinois on Monday, got a call from Trecek. My truck was done. They had a cancellation and were able to bump me up and get it fixed (they knew I'd be passing by on my way home on Monday). So I was able to return the other car and not have to make another trip back up to pick up my truck.
The repair was good, and they coordinated all with my warranty company as well.
Travis in the service department was great.
2017 Buick Encore Preferred Review
Reliable compact SUV , EZ to park & maneuver
by G P from Philadelphia
May 7, 2019
Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)
I was able to get in for an oil change on short notice (within 24 hours). I appreciate everyone's kindness, courtesy & promptness. Everyone I dealt with is a true professional: the receptionist who answered the phone, Peter scheduling the service, Mike greeting me, walking around the car and telling me about the windshield wiper special :) and the mechanic taking care of my car quickly - I was out in less than 45 minutes!! Thank you all - you're the reason I keep coming back!!
2010 Chrysler Town & Country Touring Plus Review
very good car for anyone 45
by AOK from Parsippany, NJ
May 13, 2019
It is loaded with all the features for convenience
This is a very good vehicle to serve all needs; All purpose vehicle for family, business or recreation
I love the design and comfort of the drive. What I DON'T like are all the issues with it.
-Electrical faults and or shorts
- Pcv replacement
- Navigation issues
Chevy if you see this review please contact me. I would like these issues taken care of.
2013 cruze owner
Even though they were short handed on the day I stopped to look at a used vehicle, they were polite and professional. I was able to test drive the truck I wanted to and the process of getting the paper work done to buy the it went smoothly.
2015 Chevrolet Malibu 1LT Review
Chevrolet Malibu’s 💚
by Arrowlover25 from St. Clairsville, Oh
May 14, 2019
This is the car of my DREAM!!! It’s a beautiful car and such a great car for a 1-3 kids! Sleek, beautiful, spacious and a win-win! I could not live out my 2015 Chevrolet Malibu LS ego package💚
As a first time New car buyer, I can say this was the most pleasurable and easy going process. I am 22 years old and I didn't know squat about car buying. I worked with a gentleman by the name of Zak Smith, he made the car buying process a breeze and enjoyment. He answered all my questions and had a completely glass window approach to financial technicalities.
I originally came to find a car that helped me relive my High School glory days. Originally it was a 5.0 Mustang that caught my eye, but it didn't have that spark of excitement that I was looking for. Zak sat down with me and we explored a few cars and he brought me to a 2018 Charger Daytona 392. That car sealed the deal for me.
There was never a feeling of being pre-approved. Which means that I never felt like I was being profiled by the dealership. That is what won me over the most. I'm a young guy and most dealerships I went to did not take me seriously or didn't go to the lengths that Zak extended himself to. I was always treated with dignity and respect the whole time. The people at this dealership genuinely care about your car buying experience and helping find you what is the best fit for your budget, as well as your personality type. I will be buying another car from them in the future.
2017 Chrysler Pacifica LX Review
You get what you pay for.
by Family man from MI
April 29, 2019
I gave our 2017 Pacifica Touring L plus all five stars except for reliability. We’ve only owned it a month and a half now and don’t know how reliable it will be for us. Other than that this vehicle is exactly what we wanted The price was high for the rest of it other brands we were looking at but for the features you get at that price you really do get what you pay for if you want a loaded full Van with all the features you want and some you don’t want but realize you need Our van is the one that filled all of our requirements and more.
Had a very good run-in with these guys. They seemed very willing to help in a friendly atmosphere. I dealt with Doug and Charlie and both were very professional. Would definitely recommend going back.
2019 Dodge Grand Caravan SXT Review
Upgraded from the Dodge Journey
by mamabear from Turlock CA
May 11, 2019
We are a family of 5 with a 15 year old, a 12 year old and a 7 year old, who are all growing at amazing rates. We had a Dodge journey for a few years but outgrew it so we went with the 2019 dodge caravan. It drives very similar to the journey; smooth, good pick up. The interior has so much more room though!! The kids love that there are outlets everywhere to charge their electronic devices and they even love the dvd player (even though they all have their own phones or ipads). I definitely wouldn't base my purchase on reviews from people who have only rented it: we all know how rental cars are treated by people.
This is a great choice for a family looking for an afforable minivan.
It was time to get my first oil change on my new 2015 Ford F-150 so I took it back to Countryside Ford in Columbus,where I bought it. Unknown to me, was the fact that my first oil change was on the house, which was a pleasant surprise. I also asked for one of my free car washes :) I'm always treated real friendly at that dealership and they always seem to get me in and out fairly quickly. Thank you for taking good care of me.
2017 Dodge Journey GT Review
My wife got one, 2 years later I did too!
by Twee from Burnsville, MN
May 15, 2019
My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.
My family and I are happy that we stopped in at the Nissan store in Duncan. Our sales guy mo and his team( lily, Morgan, Luke, Scott) were all easy to do business with. So thank you guys. We will do business again.
Russ Darrow Chrysler Dodge Jeep RAM Madison (High Crossing) Review
by Lauri247 from DealerRater.com
November 6, 2018
4.7 (1147 reviews)
Micheal is a very approachable and relaxed salesman. I observed him with another female customer and he has compassionate understanding of people and their needs. Being a female I did not feel like I was being treated differently but that he respected my choices and requests. Very patient and kind! No pressure, detailed, and efficient 👍 Lauri Johnson
2011 Ford Explorer Limited Review
very clean car
by dudysudy from canton,mi
April 12, 2019
This car met all requirement has plenty room front and bag it ride grade has Sony sound system and 3UBS port doula moon roof leather seat and more.
I recently purchased my second Subaru Forester from Don Miller East (Madison). I found the vehicle on-line and my questions were quickly answered by the Internet Sales Manager. The Sales Representative and Finance Manager treated me with respect and assisted in completing the deal with humor and in a hassle-free manner. The ending price was exactly as that quoted by the Internet Sales Manager - there were no hidden costs. I drove off the lot with a smile on my face and a low-cost monthly payment. The qualities of the vehicle and of the staff have made me a life-long customer.
2017 Nissan Sentra SR Turbo Review
by Mavriik from Tampa, FL
May 15, 2019
With the exception of VERY MINOR normal wear & tear. This car has been AWESOME so far. Have already done a successful road trip, mileage was low, great on gas, roomy, comfy, and state of the art. Very happy with my purchase.
We had a wonderful experience with East Madison Toyota. Mr. Nathaniel Oyamada assisted us as the sale representative and it’s just because of this gentleman who was soooo friendly and informative the process went on very smooth. He also took care of the post sale assistance by making a customized video explaining the features of the Highlander XLE we bought. We would give 5/5 rating to this gentleman for making it a pleasant experience for us with East Madison Toyota.
- By Sudharshan and Rashmi
2016 Nissan Juke S Review
Exciting And Comfortale SUV!
by Authordave from Willowick, Ohio
April 25, 2019
This Juke-S is the best Car I have ever owned. It is very comfortable to sit in and drive. The Mileage, with its CVT Transmission, is unbelievably high. 35mpg is the average ( I have a Heavy Foot!) and it cruises on the flat sections of the interstate getting 70-75mpg. It handles like a Real Sports Cars! Warning:Be Careful of the Salesman & Dealer you purchase from. Check The Title & VIN BEFORE You Sign!
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