I recently purchased my second Subaru Forester from Don Miller East (Madison). I found the vehicle on-line and my questions were quickly answered by the Internet Sales Manager. The Sales Representative and Finance Manager treated me with respect and assisted in completing the deal with humor and in a hassle-free manner. The ending price was exactly as that quoted by the Internet Sales Manager - there were no hidden costs. I drove off the lot with a smile on my face and a low-cost monthly payment. The qualities of the vehicle and of the staff have made me a life-long customer.
Mike, the service shop's manager, is one of the most strait forward, honest, customer service based people I've ever come across. I came in for a simple oil change and was in and out quickly. I had questions and he had no problem taking time out of his day to help me. Thanks again!
Just bought a 2002 Mazda 626 LX. Had DJ as my salesman and he was great. He was informative about the cars he showed me and picked the perfect car for my budget and the situation I was using it for. Came and looked at a car on a saturday, filled out the paper work on monday, and drove away with it on tuesday. Gave me a good price for the car and trade in, and even agreed to give me a new radio deck for my car so i could have a aux port for no extra cost.
Can't say enough about the team at Zimbrick, best customer service ever!!! Went way out of their way to help me find a new car. Would recommend them to anyone. Jamey, Casey and Mike thank you for everything. You guys are the best.
I went looking at cars with the intention of buying one eventually. Don Miller East treated me so professionally and made what I thought was a deal to good to pass up. So I bought an Outback on the first visit and at the very least a few weeks before I had planned on pulling the trigger. The salesman and the sales manager were great--it was a very positive experience which does not usually describe my attitude toward car shopping.
Best selection, best service, very friendly and courteous staff, wonderful clean showroom... went out of their way to make me happy, listen to my financial situation, was able to get me placed into a brand new vehicle for less than a used vehicle.. which was beyond amazing!! These guys are the best... I'm going back in a few months with my husband to get him a car as well.. We love love love the five stars we received all-around. Will be returning for sure.
Dane was an awesome salesperson. The entire process was painless and it was a pleasure to experience Metro Kia. We would recommend it to any and all interested in purchasing a vehicle. Thank you so much for your patience and understanding through our car purchasing process. You made it fun!!!
Ian was the best sales person I've ever worked with. He's knowledge of automobiles and his explanations of everything from engines to batteries to the car's interior is fabulous. He went above and beyond to get me what I wanted. Words can't describe how great my experience was in working with him. I've recommended him to all my friends, should they ever be in the market for a Kia.
I walked into the dealership just to pickup my dad from the service department and saw the Kia Niro on the lot. Of course I wanted to take it for a test drive... one thing led to another and this extremely affordable DREAM CAR was mine! The staff was fantastic at finding a finance plan that was right for me. I'd recommend anyone to take a look at Metro Kia of Madison. Defiantly worth the trip.
Purchase of two new Nissan automobiles: Armada and Maxima
by Schultz from DealerRater.com
August 4, 2018
Working with Joe, Casey and Quince was a complete joy from the minute we entered Zimbrick Nissan???s front door until we shook hands and drove away with our two new cars. Their customer service is wonderful - friendly, helpful, informative, and honest. A month After purchasing our new Maxima, we were in the market for an SUV and one of the main reasons for our choosing another Nissan automobile was due to the excellent care and service provided at Zimbrick Nissan.
We are very pleased with Zimbrick Eastside Dealership. The sales staff was tuned in to our requirements and worked to get us the vehicle we were looking to purchase. Thank you to Ed, Darren, and Nick. We had a great experience!
My first visit to Zimbrick was interesting to say the least. I started out meeting a different sales person, but was left alone for a few minutes while he was working with other potential clients. While waiting I was able to talk with McKenna & hit it off with her right away. I dealt with her from then on as she was AWESOME! She answered all my questions timely working with me to get me back to the dealership a second time making my purchase. So happy with how everything worked out. Only negative, the day I picked up the car it was raining. I was hoping to have the car inside the service doors so I could thoroughly inspect the car.
The dealership was absolutely wonderful as soon as I walked in. My experience with Leticia and Aaron was perfect. They worked with my budget to find the right car for me and made sure it looked great before I left with it. The finance process with Brent also was quick yet efficient. Everyone made sure to answer any questions I had and made sure I left happy. I would definitely recommend Wilde East Towne Honda to anyone looking to purchase a vehicle in the future
Laura was great to work with. She was very knowledgeable and always tried to find a solution on any issues or concerns that came up.
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