My wife and I were driving from Joliet, IL to Waupaca when we experienced a flat tire on our Ford Fusion about a half mile south of the I-90/94 and I-39 split. After having the flat changed by emergency road side assistance and based on their recommendation, we drove to Portage to try and purchase a new tire as we were driving on a doughnut and couldn't possibly go all the way to Waupaca safely on it. After being told by two other businesses that they didn't have our tire size in stock, we pulled into Portage Ford CDJR's service center around 3:00 p.m. They had one tire our size left in stock and it was reserved for a commercial vehicle the next day. However the manager said that they could order another one for next day delivery and we could have the tire that was reserved for the other customer. So they pulled us in, balanced and mounted the new tire, and we were on our way by about 3:40. Words cannot express how grateful we were for this outstanding customer service as our only other option would have been to stay overnight in Portage and get a new tire the next day. Hats off to Dave and his wonderful service staff.
2019 Jeep Cherokee Latitude Plus Review
Spacious, gorgeous, perfect!
by PennyK from Chicago, IL
May 9, 2019
Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!
As a first time New car buyer, I can say this was the most pleasurable and easy going process. I am 22 years old and I didn't know squat about car buying. I worked with a gentleman by the name of Zak Smith, he made the car buying process a breeze and enjoyment. He answered all my questions and had a completely glass window approach to financial technicalities.
I originally came to find a car that helped me relive my High School glory days. Originally it was a 5.0 Mustang that caught my eye, but it didn't have that spark of excitement that I was looking for. Zak sat down with me and we explored a few cars and he brought me to a 2018 Charger Daytona 392. That car sealed the deal for me.
There was never a feeling of being pre-approved. Which means that I never felt like I was being profiled by the dealership. That is what won me over the most. I'm a young guy and most dealerships I went to did not take me seriously or didn't go to the lengths that Zak extended himself to. I was always treated with dignity and respect the whole time. The people at this dealership genuinely care about your car buying experience and helping find you what is the best fit for your budget, as well as your personality type. I will be buying another car from them in the future.
2019 Jeep Cherokee Limited Review
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!
It was time to get my first oil change on my new 2015 Ford F-150 so I took it back to Countryside Ford in Columbus,where I bought it. Unknown to me, was the fact that my first oil change was on the house, which was a pleasant surprise. I also asked for one of my free car washes :) I'm always treated real friendly at that dealership and they always seem to get me in and out fairly quickly. Thank you for taking good care of me.
Russ Darrow Chrysler Dodge Jeep RAM Madison (High Crossing) Review
by Lauri247 from DealerRater.com
November 6, 2018
4.7 (1182 reviews)
Micheal is a very approachable and relaxed salesman. I observed him with another female customer and he has compassionate understanding of people and their needs. Being a female I did not feel like I was being treated differently but that he respected my choices and requests. Very patient and kind! No pressure, detailed, and efficient 👍 Lauri Johnson
2018 Jeep Grand Cherokee Limited Review
by BlueLuna16 from Dallas, TX
May 11, 2019
I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on
Jason Schultz helped me. He is very professional. I have a busy schedule, Jason offer me great help and very good price. I would recommend to my friends.
2018 Toyota RAV4 ADVEN Review
One of the most reliable cars I’ve owned
by Toyota4Life from Maryland
May 13, 2019
This vehicle is comfortable, handles well and feels sturdy and strong. Excellent suspension; barely feel any bumps in the road. Would definitely recommend this vehicle to anyone looking for a reliable SUV.
We had a wonderful experience with East Madison Toyota. Mr. Nathaniel Oyamada assisted us as the sale representative and it’s just because of this gentleman who was soooo friendly and informative the process went on very smooth. He also took care of the post sale assistance by making a customized video explaining the features of the Highlander XLE we bought. We would give 5/5 rating to this gentleman for making it a pleasant experience for us with East Madison Toyota.
- By Sudharshan and Rashmi
2018 Toyota RAV4 SE Review
Drivers seat is not a power seat
by Rani from Atlanta
May 9, 2019
Need power seat for and need more room inside for this price. Need one more coffee cup space in the front. Need to have more cargo space.
Me he sentido muy segura manejando estos vehículos y me encantan porque son vehículos muy amplios, seguros y hoy confirma más esto y no es para llevarme un carro del año. Gracias Alex y Rudy por su trato y por hacerlo posible!
2017 Honda Ridgeline RTL-E Review
Best pickup you can buy if you want comfort!
by Mike from Tucson from Tucson, AZ
April 17, 2019
This is a wonderful truck. Drives like an SUV, smoothes out road bumps, phenomenal technology from Honda Sensing, and Android interface makes it so easy.
There is no need to shop anywhere else, trust me I have done it-from the jnitial contact when you walk through the door to delivery process it's seamless. I don't like change thatis why I keep buying from Tashi CHOMOR who sold me my first Camry in 1997. A stickler for outstanding customer service that I am I also find that general manager John Wineke on the sales floor and interacting with customers a real plus cause sometimes we like to talk to the boss! Keep up the great work
2019 Toyota RAV4 Adventure Review
Fantastic Upgrade for the RAV4
by DC from Wamego, Ks
May 15, 2019
The seats and ride are very comfortable on both short and long distance trips. Handles the wind very well. The gas mileage is great, averaging 30 mpg all round driving. The vehicle has nearly as much room as the Highlander for less money.
Nate Collier at East Madison Toyota did a great job of helping us through the process and the paperwork when we recently purchased our 2013 Toyota Venza. He answered all our questions and was straight forward with the answers. He even did some follow up work that we requested after our purchase. Our buying experience was very pleasant. When we purchase another vehicle, we will probably start at this dealership. We found this vehicle on cars.com.
2018 Toyota RAV4 Limited Review
Great combination of sporty/family friendly.
by Mander from Boston, MA
May 9, 2019
We got this car to help accommodate our growing family- 2 adults, 2 dogs, 1 kid, and planning for more. We were deciding between the RAV4 and the CRV and ultimately thought that the RAV4 met more of our needs for cargo, performance, and price.
I really enjoyed buying a 2018 Toyota Camry with the excellent help of the general manager John Wineke. He made the experience extremely easy. Jonathan Tucker explained our new Camry in detail. Thank you to the staff at East Madison Toyota
2018 Toyota RAV4 XLE Review
I lovvvvve my Rava4
by LadyToyota from CARY, N. C.
May 7, 2019
I have wanted to buy a Rava4 for years and in October 2018, I was able to purchase it from Hendrick Toyota in Apex, N.C. My salesman, Alston worked with me and gave me a good deal on it. I have not regretted buying it. I enjoyed everything about it and if I was to purchase another one after some years have passed, it would be another Rava4.
I walked in to the dealership with one idea of what I wanted and left with my dream car! Working with Sida and the rest of the team made this a breeze. They put up with my delays and millions of questions and also helped me to find the car of my dreams within my price range. Couldn't be happier with my new car and can't recommend them enough for other buyers!
2017 Toyota Sienna XLE Review
Most uses of any car we owned in past
by RC from Leesburg, Florida
May 7, 2019
Had to have the leg room with bad knees. Very easy to get in and out of.Like the low cargo height in tailgate . Just an easy vehicle to use and drive.
We have purchased (3) Nissan Murano since 2006. Best cars we've ever owned. "Bullet.Proof", only service we've had to do is lube, oil, filter, and rotate the tires. Zimbrick Nissan has the most professional service department we've ever worked with!😃👍
2018 Nissan Murano SL Review
Love, love, love driving my Murano!!!
by ABramblett from Aiken, SC
May 2, 2019
Love the interior. Comfy seats. Everything is in hands reach. First time having a vehicle with a backup camera...didn’t really like it at first, but can’t live without it now. Love the ease of putting seats down for extra storage.
I recently purchased my second Subaru Forester from Don Miller East (Madison). I found the vehicle on-line and my questions were quickly answered by the Internet Sales Manager. The Sales Representative and Finance Manager treated me with respect and assisted in completing the deal with humor and in a hassle-free manner. The ending price was exactly as that quoted by the Internet Sales Manager - there were no hidden costs. I drove off the lot with a smile on my face and a low-cost monthly payment. The qualities of the vehicle and of the staff have made me a life-long customer.
2017 Subaru Outback 2.5i Premium Review
Saab 9.5 An overall gem of a car
by Shortlegs from Watertown
May 3, 2019
The only concern that I had was the fact my leg room may have been less then I had hoped for. Other then that it was an outstanding auto.
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