I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
Just got a new 2018 Pearl White Crosstrek from CARR Subaru in Beaverton Oregon. Those guys were great to work with. Thank you Sam Fontanos for helping me pick out a great car. Thank you Fernando Del Campo for giving me very good advice and providing great financing. You can’t beat the excellent service at the Beaverton CARR SUBARU. You guys rock! I’m so happy with my new car.
Thank you Kuni BMW for a wonderful car buying experience. I purchased a beautiful new BMW X5 yesterday and found the staff to be professional and informative. My appointment began at 1pm and I was driving home in my new car by 4pm.
I am very happy with my purchase. The sales consultant, Nicholas Raymond, was very helpful. In the future if i need a amother car or help, i would look for him. Very paitient and understanding for the customers needs.
As soon as my husband and I approached the doors of the dealership we were greeted by someone and taken care of. Rachael is our sales person and she???s very patient and knowledgeable about the car. We enjoyed interacting with everyone we met with during the process - and for people who have rarely purchased new cars that???s a relief. A diverse group of confident likeable people.
Highly recommend Nick as your salesman. Very knowledgeable and takes the time to explain all new features, safety items etc.. Excellent overall experience. will Recommend dealership and Nick to friends and family
This was my first time ever going to a dealership and Luis made it very simple, fun and exiting to get a new car. Luis had such an amazing and fun personality, there's no way to not have fun searching for a car with him. He walked me through the basics and showed me cars that work for me. I realized you can't just pick a car by looking at a picture, you actually have to sit in it and drive it. I didn't think I would like the Jeep Patriot but I ended up falling in love with it after the test drive! I'm super happy with my new car!
Sergio helped me with understanding the paperwork and explained every single paper that I was signing with precise detail. I was very worried about what I was getting myself into but with his helped I felt more confident and less worried about the application process. He made sure to have everything correct like double checking my credit application and correcting my gross income. All together everything went well. Although it is a bit of a drive for me it was worth it and I would totally recommend them to any of my friends!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I called and got salesperson Robert. I told him what I wanted to look at. When I got there I was pleasantly surprised the vehicle I wanted to look at was inside all shined, and waiting for me. Robert was very friendly and very knowledgeable about the vehicle I was interested in. Because if Roberts professional manner and what I feel is a great product, my wife and I purchased the pickup.
Troy was super helpful and kind when I purchased my new Corolla. Car buying can be stressful, but with Troy it was easy and fun! His knowledge and enthusiasm for Toyota made the process go very smooth.
This is my second new Ford Escape that I have purchased from Courtesy Ford. The employees that we worked with were very friendly and nice. I and my son, had a very pleasant experience and I would recommend this dealership.
Sam was excellent! He was the first one to ask if I needed any help. 4 days later after searching for cars and no luck. I called Sam. He answered right away and he made it super easy! I now am a happy owner of a 2019 CHALLENGER SCAT PACK RT/ SRT. Thanks Sam for all your help!!! This is my 3rd vehicle purchased at Dick Hannah Dealerships and this last experience was the Best!
Visited to see what vehicles were available.I had been to about 4 other dealerships and Jesse Greeley greeted me and was very friendly.He was the only one out of the others that called me back.I am and was very pleased with everyone there I came in contact with.All very helpful.I was able to take the vehicle home with me the same day I returned to test drive the vehicle An incredible no pressure or stressful experience.Thank you Jesse Freiley.
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