The sales people are very helpful and outgoing. They listen to what you were looking for. Which as we all know is the most important thing when looking for a new vehicle. They try to get you exactly what you want.
Purchased a 2016 Infinity QX60 and very impressed with the quality and overall workmanship of the vehicle. Ross an exceptional sales person and made me feel at ease going through the process of this purchase. During my research of recondition titles it was difficult finding leaning institutes that would provide the necessary financing but Ross was very helpful there. I would recommend an extended warranty for peace of mind. Overall experience GREAT!!! And I plan to go back for the wife.
I was shopping for a used vehicle for myself. My credit was challenged and I knew it wouldn’t be easy to find something dependable ,more importantly, safe. Laurie was SO much help. She never gave up on me. Regardless how hard it was to finance me. She genuinely cares for her customers and is the definition of dedication. I wouldn’t buy from anyone else.
My first vehicle I’ve bought brand new
by Zubeadube from Mount Morris
January 13, 2019
So far I love the vehicle. It is nice to move up from a car to a truck. It is very nice on the inside.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
2018 Ram 1500
by Hartless from Galesburg
January 5, 2019
What can I say about my new Ram 1500 it not only looks great but it is by far the smoothest riding truck I've ever owned! The brilliant silver is awesome! I wouldn't trade it for the world. Am I happy,that's an understatement!)
We actually test drove trucks from the Big 3 automakers, and when decision time came, the 2019 Ram 1500 by far had the best incentive on the truck we wanted. The features and options outdid the Ford and GMs as well.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
My wife and I were in the market for a used minivan. Our search showed us the perfect car, one on Weathers' lot. We went to see it on a Saturday, and we able to keep it until Monday. Our salesman Tom was honest and fair with us. We got the deal we wanted for the car we needed.
Second Ram I have owned after leaving the Ford br
by FRED from TROUTDALE
January 9, 2019
I am very happy with my Ram 1500. The ride, gas mileage, and handling are great. After owning many Fords and having transmission problems with all of them, I had to switch.
We just purchased two more Chevy's from Bobby. After purchasing four cars with Bobby I can honestly say I would not want to every deal with anyone else. Hands down the best Chevy dealership around
This is the THIRD RAM I've owned
by Let's Go from Regina, SK
January 7, 2019
There must be a reason I keep coming back for more... The support I have received from the Dealership has been great. The reliability and styling of the truck keeps me coming back. Step on the the trottle and I get a big grin everytime.
First time I had my jeep serviced at Videon and everything was perfect. Thank you Erica and everyone in service. You guys are great! I???ll definitely be back.
More spacious than Ford or Chevy
by Baltijoey from Baltimore, MD
January 13, 2019
I love the room of my 2018 Ram 1500 Crew Cab. It is somewhat difficult to get into for older people like my grandma because of how high it is but once inside it is spacious and gives everyone plenty of room
came to Chapman Ford and met Fred Bell. He was super nice and very helpful .This was the first car I was buying since my Fiance passed away and Fred was very knowledgeable.He made the process easy and not as stressful as I thought . I would recommend him to my family and friends
Powerful, dependable, Solid driving experience
by New Ram Owner from Fairfax Station, Va
December 25, 2018
The Ram 1500 Big Horn offers an exceptional, comfortable ride with all the power of the Hemi engine. I would like to have selected the navigation package and blind spot warning system, which are available with certain packages.
Went to several different other dealerships and all were painful long tedious with the EXCEPTION OF LANDSDALE Chrysler Dodge Jeep Ram. REGINA JACOBS was refreshing… informative, patient showed me several different options to meet our budget. She then worked her butt off in trying to get me the magic # that I required. Inventory at Lansdale Dodge Jeep Ram has Quality Stock far better than other dealerships. Do what we did… Venture out and see for yourself that you will not want to go to another dealership when you compare.
First new truck
by TerroS from Houston, Tx
January 3, 2019
This was exactly what I needed. It has a nice size bed for work and still enough space for my family. It's the perfect balance for me.
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