Used 2021 RAM 1500 trucks for sale near Big Lake, MN

Hello all this is one xxxx of a dealership and the staff are absolutely the best. Please read my story below about morries buffalo and what they did to my vehicle and a huge huge shoutout to Dean, Cassie and Aaron in service for everything they have done to help us. Please visit this place: Don't get me wrong our sales person Mariah and Aaron in finance were absolutely awesome but what happened to us with this was messy and a safety risk to our family. We start when we bought our Explorer ST in Nov 2022 after we took the vehicle home we started having issues with it right away but we were actually rear ended so not able to drop it off for 5 months, then in May I took it to the service department with a long list to get fixed including a recall, we were actually out of state while they had my vehicle for 3 plus weeks, we got a call saying everything was done and fixed on the list and they were going to bring it to my house drop it off and pick up the loaner. After we get home only 3 of the 12 things were addressed I then proceeded to contact service and Tom the service manager where I called and left several messages and emails and not once heard back. Then again the vehicle was in another accident and lost it for another 2 months but in that time I tried to contact managers and service and still nothing, no response or anything just plain avoiding me. Then in July we took the Explorer to California on a 7k mile trip we started having issues on the way out which was addressed in the same day by a dealer in Las Angeles and 5 stars for them. On the way home we started noticing some noises and shutters and vibrations along with it driving really odd in corners and lose feeling. Once we got home still no calls or contact with anyone at Morries so I brought it to Lundeen Ford in Annandale and what a xxxx good team recommended them all day!!! After a very long inspection I was told it needed over 15k in warranty work and they told me that nothing that was presented to morries in May was fixed except the rear subframe and differential and the driver seat heater and a radio module. They also told me that the rear end was installed incorrectly and WE WERE LUCKY we were not in a serious accident on our long drive because the bolts for the rear sub frame were coming lose and they broke a bolt off of the rear driveshaft among some other very serious issues. There was over 35 lines of repair needed to be done and still through all this I still could not reach anyone but Aaron which was a help and also I was able to speak with Elias which is the operation manager for the company and I was given the run around about me not returning the vehicle to there dealer for repairs but oh I tried for months with no response from a single person. Elias then called me back a week later and said he could not help and would have the GM of the dealer contact me HIS NAME IS MARK, he told me he would speak with Lundeen and Consumer affairs. Consumer Affairs was an amazing help and worked very hard to get this all taken care of and made right with Lundeen no matter the cost. Finally consumer affairs got ahold of Mark after Dean could not reach him Dean is the service manager at Lundeen and Mark never returned his call but answered for consumer affairs and told them there was no responsibility from them at all they did nothing wrong she said "he acted as he did not care about the situation at all and was unwilling to help in any way well its been at Lundeen for 3.5 months and just about finished and I am paying over $600 in diagnostic costs when it should have been fixed right the first time in May at Morries while it was still under warranty but since they did not address the issues I asked anout the gold warranty expired and was no longer covered so Ford paid over 2k for repairs no longer covered with warranty I was asked to pay $150 of this total which I am blessed to have happen. This is just pieces of the story and I am so disappointed with morries.

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

Mike Hannan was great to deal with and fun and easy to talk with. Very knowledgeable and did his best. From the first time he saw me wandering around the lot to 2 months later he kept me involved with the pricing

Spend the extra money for leather and heated and cooled seats . It’s well worth it . Have loved my Ram after upgrading to a Laramie from a 2008 Ram st . Back seat has plenty of room . Seats fold up to allow you to put groceries in .

In for an oil change, however near another service needed. All completed for this visit.

We bought the Laramie with the sports package and just love it! Also got the etorque, did not think we would like but love it too! The gas mileage has averaged around 20. Love the comfort, the amenities, everything about it, has been a pleasure.

Best car shopping experience I have ever had from start to finish. Make sure to ask for Amy.

the 1500 ram with the diesel engine has tons of power and gets as good as 33 mpg on the highway, and 25 in town milage, the air ride is great also, love this truck

The last thing I wanted to do this year was buy a vehicle but HUGE thanks to Amber Genardi and Coon Rapids Chrysler Dodge Jeep Ram for making the experience THE BEST EVER! I have bought vehicles both new & used from various dealerships closer to my area and have never received as wonderful of service as I did from Amber. From the start she had my best interest in mind. She helped find a wonderful used option with every feature I wanted in my next vehicle. The service she provides made me feel no different than if I had walked in there to buy a brand new $60k vehicle! Not only did she sacrifice her time off to work with me around my schedule, she went above and beyond to make sure this vehicle would still be on the lot for me, since I was traveling nearly two hours to purchase a vehicle. To make the whole process even sweeter, Amber gave me an awesome gift basket! She did a wonderful job explaining the features of my new to me vehicle. As well as making it very clear that she will continue to be available to answer questions as I spend more time in my new ride. I will return to this dealership again and look forward to working with Amber for any future vehicle purchases. If you are in the market for a new or new to you set of wheels go see her. You will not be disappointed.

I purchased a used 2018 Dodge Durango from Dylan Wagener. The experience was great! Dylan is very personable and friendly as well as the finance person at the dealership.

The service department needs to keep in more contact with the customer and let them know what?s going on instead of leaving them in the dark for 60 days

I,m 78 years old—I have purchased many cars in my lifetime—Ty Williams is the best sales rep I have experienced—I trust him.

Shane & his fellow workers have the best customer skills around, especially during a time customer service is almost non-existent. Their body shop, mechanic's and sales persons are top notch. Not pushy, but very informative. I've had 20 years experience with them.

I needed to replace air filter as reported on summary report. In looking back at my last report from work done I needed one last time also. I wished it was brought to my attention, I would of had it replaced while at Miller. Most service stations will talk to you after service, not Miller.

I arrived early and they took my car in immediately. They never seem to recommend work when it is not necessary. I highly recommend this dealership.

Very nice and professional great customer service and got an honest offer on our trade. I will definitely be back for our next vehicle purchase. Thank you!

Best car shopping experience I have ever had from start to finish. Make sure to ask for Amy.

Had a flat tire on our 2022 Jeep Cherokee, vehicle didn't have a spare tire or fix a flat. Mike at Ryan's front counter was super to work with and found that we had roadside assistance. Got me the phone number and had the vehicle towed to Buffalo. Mike also ordered the fix a flat that was suppose to be in the vehicle when purchased. Service repaired the tire in a timely manner. Thanks

I found a vehicle that I was interested in at Luther Used Car Company when I was searching online. Alisha contacted me and I made the 2 hour drive to Brooklyn Park . Alisha and Jamie were great to work with. I drove home with a great vehicle !