Used 2021 RAM 1500 trucks for sale near Chesterland, OH

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

I’m very impressed with Preston Kia. I’ve had 3 leases(9 years) of a Kis Soul and had excellent service ! Thanks Bruce!

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

Frank (sales) and Brett (finance) MADE my experience, they were absolutely amazing to work with! Frank was extremely knowledgeable about the car I was looking to purchase (GLC350e) and Brett made magic to get the deal done. Overall an amazing experience at Leiken and highly recommend!

Spend the extra money for leather and heated and cooled seats . It’s well worth it . Have loved my Ram after upgrading to a Laramie from a 2008 Ram st . Back seat has plenty of room . Seats fold up to allow you to put groceries in .

We bought the Laramie with the sports package and just love it! Also got the etorque, did not think we would like but love it too! The gas mileage has averaged around 20. Love the comfort, the amenities, everything about it, has been a pleasure.

Everyone at the dealership was helpful, patient with my questions, and very knowledgeable about the process. I have been a loyal Toyota customer for many years, and would rate this dealership as the best in Ohio.

the 1500 ram with the diesel engine has tons of power and gets as good as 33 mpg on the highway, and 25 in town milage, the air ride is great also, love this truck

This is the second time I have purchased a vehicle from Don Sitts automotive and just like before the entire experience was excellent. I inquired about a vehicle last Tuesday online and was quickly responded to from sales agent Todd. My questions were quickly answered as he confirmed the cars I inquired about were available. I advised Todd of my availability for Wednesday and was very accommodating. I test drove the vehicle I thought I wasn’t going to get and I was unsure. Todd then showed me the second vehicle I inquired about the next day (Thursday). The entire time Todd was very patient and professional! At no point did I ever feel rushed or being pursued to purchase a car. Ultimately I selected my vehicle a one owner extremely well taken care of 2022 Ford F-150. Just like my previous purchase 3 years ago, the vehicle selection at Don Sitts is always top notch. You can tell the dealership pays great attention to the vehicles they purchase to sell. Thanks again Todd for a great experience at Don Sitts Deaiership. Tom S.

Absolutely the most respectful place I have dealt with. Friendly makes you feel like family. They make it so easy and at your convenience I would recommend them to everyone

So my name is Dan, and I live ion Cape Cod MA I was looking for specific type of vehicle, which is a ram 1500 Longhorn Laramie edition. Replacing the one I have. Car gurus when you’re doing a search looks everywhere. Including Ohio. I was sent an email from the Internet manager Julia W and then called by a sales person. Brennan went out of his way to get me the details I needed in order for me to make a trip to Ohio and purchase a truck and then drive it home. In the meantime, I found a truck one state away, rather than seven states away, and I made a decision to purchase in Connecticut. I’m writing this review because Brennen and Julia his manager had a clear customer forward focus. They sent me photos of the truck on a lift for me to look for rust… As well as some detail photos for the paint and interior /- . can’t say enough good things About this dealership. Thanks to you both ! Dan

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

After searching the western/upstate NY area for a used truck and not finding what I was looking for, I ended up finding a few near each other in NE Ohio. One of those was here at Haasz. I got hooked up with Geno. Fantastic guy! Had the truck waiting for me, and tossed me the keys for a test ride the second I hit the lot. As it turned out, one of the trucks at another dealer was better suited for me - no reflection on Geno or his manager Justin. Had a great conversation with them, and though they really wanted to sell me their truck, they certainly didn’t make it an overly pressured, uncomfortable, or distasteful experience, and understood where I was coming from. I wouldn’t hesitate to make the ride down there again to do business with them…5 hours away!

I purchased a 2019 Ram at Klaben. The young man Joseph Slagle was very respectable and helpful and patient with me will I was making my decisions. If looking for a dodge or Ram don't over look Joseph and Klaben Dodge

Very customer focused and handled my needs. Due to weather they were concerned I would be happy and agreed to review once it warmed up.

Staff was very professional. Repair (recall) made in a reasonable amount of time. Waiting area was very nice and clean. Free coffee and water is available.

Great, clean and well adjusted to handle the variety of people and vehicles that come in. Things are handled in a timely fashion and done very well.

I inquired online about a truck at Haasz Automall and Jessica Alldredge contacted me. I was planning on looking at it when circumstances arose on my part that prevented me in doing so. Unfortunately for me, I didn't buy from Hassz. I've had a terrible experience with the other dealership, and issues still aren't resolved. This is where Jessica Alldredge went above and beyond for me. She had reached out again to see how everything was going and if I was still interested in the truck. I told her I had bought elsewhere and was having a difficult time with the other dealership. We exchanged emails back and forth numerous times about the situation and she gave me ideas/advise about certain issues. She did all this for me when I had bought elsewhere. Jessica is a salesperson that truly cares about her customers, I regret not buying from her. If you are in the market for a vehicle, I urge you to stop in and see Jessica Alldredge at Hassz Automall in Ravenna Ohio. I'm positive she will treat you right.

Excellent dealership! Mikey was a fantastic salesman—knowledgeable, friendly, and made the whole process easy. Bonus points for the great hair!