Used 2021 RAM 1500 trucks for sale near Crystal Lawns, IL

I thought the wait time was a little long for an oil change and tire rotation, especially when I made an appointment it took about an hour and a half.

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

Great experience and no pressure from sales team. Working with John Marcus made the purchase of the vehicle and easy process.

Spend the extra money for leather and heated and cooled seats . It’s well worth it . Have loved my Ram after upgrading to a Laramie from a 2008 Ram st . Back seat has plenty of room . Seats fold up to allow you to put groceries in .

The process was easy. Went to see the car but they were waiting for a part. We liked it right away. When it was finished they called us to test drive. Dan and Dave were terrific no pressure. They gave us a figure and we gave them ours and they did more than we asked for including accessories. John in finance and John the gm were also terrific. I rate this dealership very high.

We bought the Laramie with the sports package and just love it! Also got the etorque, did not think we would like but love it too! The gas mileage has averaged around 20. Love the comfort, the amenities, everything about it, has been a pleasure.

Sales manager and staff were friendly, helpful. Sam was great to work with, very straightforward. No hidden fees, fair priced, I would recommend purchasing from them.

the 1500 ram with the diesel engine has tons of power and gets as good as 33 mpg on the highway, and 25 in town milage, the air ride is great also, love this truck

With the customer satisfaction at the center of their focus, my buying experience it was great. No pressure, no hassle.

A remarkable buying experience! Jackson was responsive, informative, personal and NOT pushy. I am enjoying my new ride and have already recommended Chicago Motor Cars to my friends. Thank you for the quick turn around for a memorable Christmas surprise for my wife and family!

Very easy to work with. They let me do any checks I wanted, and I did a lot. No surprises and the car was excellent. Very quick buying process and no hassles at all. Definitively recommend this place. Just with I had more time to look at all the truly amazing cars. It would have taken all day!

Lots of Trucks to choose from. Very large compared to any other van dealer I have ever seen. The trucks all seemed to be in in pretty good shape. I ended up buying a cheaper truck for my business and it has been trouble free so far. Will check what the have when I need another van.

Just had my 2024 Jeep Grand Cherokee serviced at Castlevand Kim was my service consultant. She was vey helpful, service completed when promised and she covered the services and that my car was washed and ready!

Quick communication and smooth process. Ov Perez was very professional, helpful salesman who made the sale a great experience.

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

This was an out of state purchase. Bill was great to work with over the phone. He was flexible as we went back and forth through our financing options. The vehicle we looked at was clean and maintained. One small issue after the sale on the way home as soon as I told him he had us turn around so he could fix it. Great experience.

We have received very good service with Theresa and Dj. I love my Jetta and they were so nice and gave us a free gift too

The customer service was great and very helpful, professional. Please give her a raise or take her out to lunch at the very least.

Always excellent. Polite,helpful answer any questions

I was impressed by their honesty and straight forward pricing. Sales people don’t work on commission, so not pushy. I was in and out in 2.5 hours with my new car! And the price was exactly what was advertised on cars.com - no added costs once I arrived.

I need a new radio. My oil change is fixed. I need to schedule a long appointment

The service experience was very good. I brought my vehicle in for an oil change and a recall. It went well but then a few minor things happened with the electronics. They were quickly fixed except I couldn’t then get the AM stations back on the radio. So the Service Dept ordered a new radio for me, which should fix this issue.

Great service all around, service was attentive and complete, always kept I informed, I would recommend EJ

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!