Called Lithia in Klamath Falls to take care of a recall I had received. Decided to get the oil changed and also asked if the Hitch and Wiring Harness was available for my Jeep. They checked it out for me and said it was available in Portland. The had it shipped to them and on the day I came in it was installed. They did a great job and called me to let me know how the process was going. Very pleased with the outcome of their job.
Look at a few trucks while I was there. When I decide to purchase a truck again I will be going back to Lithia Toyota of Klamath Falls.
The people there are Fabulous.
Service by the local service rep was good. Unfortunately, Ford Motor Co inability to supply appropriate parts for repair results less than satisfactory outcome that is beyond the influence of the local company.
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