Was bringing vehicle in for a checkup and while waiting was just walking through lot. We were in near future thinking of purchasing a vehicle good on gas and happened to walk by a VW Jetta and it really caught our eye. Howard came out and was very helpful in looking it over a test ride (actually two!) and comparing some other vehicles. He was extremely helpful through whole process. This was our third purchase through a Bill Walsh location and have had great experiences. Thanks to Howard for such great care!
We have purchased 4 vehicles from Sierra Motors (Ottawa, IL) over the last 9 years and have always felt well treated in every aspect. Last week we purchased a new, 2017 Mazda CX-5 and love the car, the price, and the respectful, friendly service we received. Our salesman James, was exceptional in spending time with me test driving several different models and was very knowledgeable about each car. He helped me weigh the options of each vehicle without being a pushy salesman. He also spent extra time with my husband and I, explaining how all the features and controls in the car operate. He even helped me link my iPhone! I would definitely go back to the same dealer and salesman in the future!
Drove 70 miles to look at a very specific Toyota Camry. It turned out to be worth the trip. Worked with Todd Salazar and GM- Dave Brooker. After listening to my buying concerns, Todd recommended a different Camry. I am glad he did and ended up buying the car he recommended. Throughout the process they listened and were very helpful. I would highly recommend their dealership. I have purchased many cars and this was without question the best experience I have ever had.
First time buying a car, shopping for my second car and was very nervous. There was no need however, as everything about my experience was fantastic. The salesman was polite, professional and friendly, same with the manager and district manager. Very down to Earth people that happened to know quite a few of the same people that I went to school with. The test drive was painless and smooth as was the paperwork and and loan process. They walked me through everything, explaining every detail and answering every question I had. Very satisfied with my time shopping.
Jose Malanardo and Tony Milus were helpful, respectful, and a pleasure to do business with. If you hate the mind games, insulting trade-in offers and long hours in the dealership...go to Mendota Ford! I drove an hour to get there from Plainfield and it was WORTH it!!
I would recommend Pat to anyone looking to purchase a car. He is a really genuine guy that actually cares about you and the process. He takes his time in making sure that all of your needs are met and is patient and friendly. Again, I would highly recommend working with Pat.
The service department with Craig & tech Jim spent a lot of time answering questions, comments, and concerns in regards to our new challenger. They were both awesome!! Thanks for having such great people!! Sincerely, Dan Blaha
First time ever being at a dealership in IL and it was a great experience. My salesman was Eric and immediately I felt comfortable because himself and the staff were very welcoming. Best part of this experience was the friendliness and also the confidence Eric showed to help me in getting a New Used car. Coming from WI, I highly recommend this dealership even if it’s a drIve because it’ll worth it.
I first found Dempsey online. I requested information & got a response very quickly. I was looking 4 a new specific vehicle with pics. The information & pics where also sent 2 me quickly. I went 2 the dealership 2 talk about the vehicle I chose, & drove it home the same evening. The people r very nice. I did go through anxiety. Let's face it, a house & car r the most expensive purchases 2 get. They did calm down my anxiety & I'm now enjoying my new vehicle.
Best car buying experience. I'm a long time Ford customer and switched because of the service provided by sales consultant Eric McCleskey and manager Gordon Parker. Great team and great dealership. Highly recommended.
The only dealer I will ever purchase from again.#1
by Nick from Loves Park
October 3, 2018
The only dealer I will ever purchase from again. The owner is hands on and it shows. Highly recommended. I suggest everyone give Dempsey a chance to service you.
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