Wow!!! All I can say is I felt at home, cared for and excited in the whole car buying process. The gentleman that helped me, Troy Dodson did absolutely amazing. He was genuine, knowledgeable and is the only guy I will go to for my families vehicles!!! I???ll be sending my friends and colleagues, everyone deserves to drive their cars and feel as valued as I did!
I???m pretty picky about cars, and well...everything, and even though I haven???t purchased yet, Troy Dodson has been so patient and professional while I continue my search. I would have expected a salesman to become pushy or just give up, but he is continuously hospitable and understanding as I take my time with my decision. I highly recommend him and this dealership to anyone who is looking for a quality car and a great salesman.
Josh and the entire staff were very professional, friendly, honest and made my car-buying experience very easy. As a military veteran, it was also nice to see they care and support military veterans for thier service. I would definitely recommend thier services to anyone interested in buying a vehicle.
Robert Medina was so helpful during the entire process. When I went to pick up my vehicle (Buick Verano) he explained the features in detail and set up everything up for my convenience. I recommend Mitchell Buick especially Robert! Great experience!
My experience was quick and easy. Everything was done and ready before I even walked in the door. Papers were signed in less than an hour and I was on my way. I am the third person from our family to buy there this year and I would 100% recommend. Oscar and Jeffrey were super to deal with. Daniel made the paperwork part, that we all dread, super fast. I appreciate all of their help!
I had recently bout my new Diesel Truck, never once pressured, or hackled. Given the opportunity to drive as many vehicles as I wanted and given options on different ones, even thought I knew what I wanted. Made the deal then had a mishap of my own misunderstood mistake with the diesel. Well; I was treated as if I had made a million dollar deal. I will never forget that. When they say they will take care of you they will actually go out of there way to take care of you. I am from AR and 51yrs old. From now on I will be traveling down to San Angelo TX to buy my vehicles, and guess from who I will buy it from. Yes some companies out there still know the value of a dollar. Thank you Robert for being a caring salesman, Thank you Mitchell Buick GMC
The work always seems to be fine. The time it takes is less than great. My van usually ends up there for 7-10 days, between taking a day or two to check it in the first place, to waiting for parts and then getting the work done. This time the part they had was wrong, and then they ordered the wrong part, and then the correct part wasn't shipped. That last part wasn't the shop's fault, but if the correct part had been ordered in the first place, there wouldn't have been that problem. I was given a loaner car from Friday-Tuesday, though, after I voiced my displeasure at being without my vehicle for so long. It had already been since Tuesday. So that was nice.
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