Great Customer Service
November 6, 2018
If anyone has left a bad review, they are mistaken! I was met on 9/7/2017 in the HOT Florida heat by Josh "The Journey" Johnson. After visiting many dealerships that day, Josh was the only sales professionals that met me the moment that I arrived on the HOT asphalt. I told Josh that I would return on 8/9/2017 with my wife to look at Jeep Wranglers.
My wife and I were originally interested in purchasing a Jeep Wrangler that was primarily going to be driven by her. She test drove a Wrangler and stated that she couldn't see driving the Jeep everyday back and forth to work.
Telling Josh of the change in vehicles. He was excited to hear that we were also interested in the Dodge Journey. Josh said when he began this was the only vehicle that he could sell to customers and he know virtually everything about them, hence the name Josh "The Journey" Johnson. (Hope you like it!)
Seeing the excitement in Josh's face. I gave him the opportunity to impress my wife and I. Well, what can I say!! We are happy and proud owners of a 2017 Dodge Journey!!
Josh knew his stuff about this vehicle and showed all the bells and whistles that the Journey had to offer.
The story does not end there and may get a bit weird from here. I ran into the Financial Service writer "Al" in the bathroom and he began telling jokes while I wore my NY Giants hat.
The comedy continued while finishing up the paperwork for our new vehicle.
The staff, facility, and the people at Lakeland Dodge JEEP Chrysler are a great group and want to make you happy, comfortable, and pleased with the vehicle that you are purchasing.
Josh stopped many times during the process and of looking and test driving making sure that as we continued this was the vehicle that fit our needs.
Well Josh!! We are happy that we got a brand new vehicle and will send as many people your way!! As for AL, enjoy your trip to Denver and I will also send people your way!!
Thanks Again!! And PEOPLE!! Ask for JJJ (Josh "The Journey" Johnson) and tell him Chuck sent you!!
As I side note!! I do not work for any car dealerships.. Just wanted a nice, safe, affordable, and spacious vehicle for my wife to purchase!!