Gene Smith and all the guys over at Helfman Dodge
November 5, 2018
My girlfriend and I bought a Jeep Latitude from Helfman Dodge last year and didn't have the best of buying experiences. I got a great deal but the buying process left a lot to be desired mostly because they made us wait unattended or unexplained for so long. This year it was my turn because my lease was expiring on my Honda Pilot and I really wanted a Jeep Grand Cherokee Limited. Let say that Gene Smith, Carlos Rivera, and the guys over that Helfman Dodge must have been listening to the feedback given because the buying process this time around was a complete 180 degree turnaround from last year's experience. Accommodating, and truly interested in making sure my expectations were managed while keeping me informed of the process all along the way; Gene and Carlos were awesome. Not only was the process much better but the time from when I walked in there until when I walked out was cut down by at least 50% from my experience from a year earlier. I wholeheartedly recommend the Gene Smith and the crew over at Helfman Dodge Jeep for your next vehicle purchase. Thanks, guys, I love my new Jeep Grand Cherokee Limited!!!