Brandon was a man of his word. It was a pleasure dealing with them on a truck. Went very smoothly!
2017 Ram Powerwagon w/ Ram Box
by Evaldes04 from Miramar, FL
January 4, 2019
This truck is amazing, drives very well, handles great for a big truck, and has all the little features i care for. ONLY reason my overall is not 5 stars is because it is a gas guzzler. Driving extremely slow is the only way i could average over 12mpg. Besides that, i love this truck, and i have purchased the Mopar Lifetime Care since i plan on keeping it a LONG time.
This has been the best experience that we've ever had buying a vehicle. Everyone was so nice and friendly. Answered every question that we had. When we buy another vehicle, we will be going back. Definitely, got customers for life.
Best truck I’ve driven IN years
by RAMBILL from Upland, Ca
January 12, 2019
Truck is great! I’ll have it for 20 years. Starts right up, plenty of power, and handles great! Love the Blackforest Green color. Looks black until the light hits it.
As my salesman, Jon went out of his way to listen to my needs and try to meet them, without trying to push something on me. He showed me options which would meet most of my wants while trying to meet a list of needs to probably don't exist in one vehicle! I really enjoyed talking with him and his knowledge was helpful in allowing me to understand what I was truly looking for.
A real hunk of truck power!
by Keep on Trucking from Indianapolis, IN
November 16, 2018
Power and torque to pull out plenty of tree stumps! Or pull whatever you need, and do it with comfort and style! The Cummins 6.7 Diesel is a living legend in reliable power plants in the trucking, boating and RV business. The new Aisen transmission brings assurance that the power is transferred in a reliable manner!
I purchased my truck living 1,100 miles from the dealership. The salesman, Brandon, was very professional giving me a true description of the truck. Needless to say, I was more than pleased when I saw the truck for the first time. All information given to me by phone was accurate, and the sales process was very smooth. I hope to do business with this dealership, and more especially, Brandon, in the future. I highly recommend to anyone that you consider purchasing your next vehicle from Garven Chrysler Dodge Jeep.
Nothing beats the power of a Hemi!
by Andywilliams001 from Cape Coral, FL
December 30, 2018
This Ram Express is tons of value for the dollar. I wish this model had lumbar support but other than that this truck is near perfect. I love the styling and the utility.
I purchased a diesel truck from Burkholders and was told it was inspected top to bottom nothing was wrong with it. They don’t provide any type of 30 day warranty on vehicles you purchase from them as they stand by their word on making sure nothing will happen to the vehicle it’s in good condition. Straight from the salesman. Well two weeks later the truck went from 75mph to 50mph in seconds. Come to find out it was the fuel filter and the O ring wasn’t installed properly. So most diesels when you get an oil change you replace the fuel filter also which this company did do but installed it incorrectly. I called to ask for reimbursement or if they could do anything and of course what do I get no sorry we can’t do anything for you. Standing by their word means when you buy it and you’re out the door don’t expect them to help you out.
2012 ram 2500 6.7 IL6
by Joe from Dallas/Fort Worth
December 7, 2018
I can’t believe it has taken me this long to have a truck literally of my dreams. It pulls handles and performs better than I could have imagined. Laramie Longhorn mega cab interior, ... indescribable.
Our experience was simply the best experience we've had at a dealership. Terry Berry met me in the parking lot & asked if he could help me. I told Terry that I was on my way to work & that I would be back. He replied that he would be here "all day" and he was. No hassle, straight to the point, easy listening. We had explained what we were looking for & Terry had the vehicle sitting at the front door when we arrived. An hour later, we were in our new vehicle. Brandon Shoemaker, finance, got us an interest rate that we had never seen before, it was really that low, sweet! Terry presented us with a offer/package, we had a trade in, that was so reasonable & we were impressed. We will return to Graven!
Loved it until major issue
by Horseowner from Spokane, wa
January 6, 2019
Absolutely loved my truck. It was the best vehicle I had ever owned. Most reliable!!! I had 150k miles on it and never needed any repairs (brakes, tires, battery etc were done as regularly required) but the cam shaft went suddenly and mechanic actually recommended a whole new motor.
We stopped by Graven as a secondary option looking for a used vehicle. Wish we would have saved time and stopped by there first. Doug/Sales met us outside, even though it was cold and wet. Without ever feeling any pressure, he questioned us on our needs and we were already test driving our selection within five minutes. The finance part was just as easy. Doug informed us we were approved within minutes, but asked for a few minutes more to find the best possible financial deal for us. When we were ready to sit down and sign the paperwork, we met Brandon/Finance. Again, very polite and fast. Talking to Brandon was as easy as socializing with an old family friend. We have never heard of Graven till today, but it is definitely a dealership that deserves repeat business. They will see us again when it's time for our next new vehicle!
Comfort and ruggedness in the same package
by Jumpguy from Ocala, FL
January 7, 2019
The truck is comfortable to ride in and fun to drive. The interior is well thought out. The body style is pleasing to the eye IMO. Wish RAM had offered the quad cab with the longer bed in 2017, they do now.
After getting the run around from another dealership in my home state I stumbled upon Graven's dealership via cars.com. I called them with less than an hour before closing time and they still squeezed every second out to deal with me and provide me with the information I needed. It was my first time purchasing a car on my own and not only were they honest and fair but the overall process was as painless as could be. Within 36 hours of making first contact I was the owner of the car of my dreams. Even after the purchase they still called to check on me and make sure I was happy with my Purchase. Great dealership with great people, so good in fact I was compelled to write this review!
More spacious than Ford or Chevy
by Baltijoey from Baltimore, MD
January 13, 2019
I love the room of my 2018 Ram 1500 Crew Cab. It is somewhat difficult to get into for older people like my grandma because of how high it is but once inside it is spacious and gives everyone plenty of room
Mike is a great sales person
he is really funny and is a great listener.
when it comes to cars he is honest and to the point.
Electrical issues and no resolution...
by Gilbert ’Mel’ Meltvedt from Benson, AZ
October 10, 2018
I bought it for the Cummins, the computer/electrical system is awful. The components in the dashboard (from cluster to the ’radio’) all work intermittently...not full time.
It doesn’t exihibit any symptoms at the dealership so nothing is done.
This truck has left me stranded, only to be told that there’s nothing wrong.
A big thank you to Doug and Brandon! We absolutely love our Dodge Grand Caravan! We surprised our older two children when we picked them up for school and I wish you could have seen their faces. This dealership is family friendly and made sure we walked out the door with an amazing deal and great vehicle.
Best truck for the money
by AndyB from Katy
January 6, 2019
This truck checked every box I had while vehicle shopping, under $30K, under 30K miles, and a V8. Plenty of leg room in the cab for every passenger, 8 cup holders in the cab. Rear seats flip up for extra storage and it came with 2 built in drink coolers with removable liners. The only thing this lonestar edition didnt come with was leather seats.
we purchased a Dodge one ton diesel from Graven Chrysler Dodge. they are easy to work with and everything they committed to was provided at time of sale. We have bought several Dodge trucks from this dealership in the past and the last experience was no different than the first time we walked through the door. Their dealership is always ready to listen to your needs and help you during the sale and the most import part "after the sale" Shane & Gary Uder Lebanon, MO
December 25, 2018
We have only owned it for a bit but so far a great truck. The inside is comfortable and looks good inside and out. The only thing we had to get used to
Is the gear shift knob.
After shopping around at other dealerships for my first car, I wasn't sure what to expect coming to Graven. I'd had some bad experiences with pushy sales people and bad financing before. Brandon exceeded my expectations though. He was happy to correspond with me that morning about the car buying process and even had the Jeep in the garage warmed up and ready for me to test drive. The buying process was seamless, no pressure, no games, and a great deal without even having to haggle! It still seems like a blur, we were in and out. In no time at all he had an awesome finance rate for me and I was out the door enjoying my new Jeep. I will definitely be coming back in the future when it's time for a new car.
by Culver TB from Rhinelander WI
January 8, 2019
Fantastic truck, exceptional ride for a 3/4 ton. Love the way it drives and handles. Lots of room up front and in the rear seat. The truck is a Ram 2500 Crew cab 4x4.
This is our second vehicle from Graven's that we have purchased. We went back to Gravens because believe or not it was actually a very pleasant experience unlike other places. No "pressure at all", salesman was very accommodating and got a us a very good deal. Finance manager was fantastic also and got us the best financing available and had to lenders bidding for our loan which ended up making our interest very low!! How Assume is that!! I would recommend Graven's to anyone that is holding back because of high pressure salesman. You will get a great deal, have a pleasant experience and leave as Friends!!
Very happy with this dealership... best decision!
by Penny from Kamuela, Hawaii
December 25, 2018
The price exceeded our expectations! The Dodge dealership was a disappointment.. they ran our credit before we even made a commitment to purchase... it was a learning experience and a huge disappointment! Will never buy from Kona Auto Center!
Stuart was awesome he didn't push but helped all he could as a result I now have a new truck
by Greek2me from Troutman, NC
January 12, 2019
Great truck. Lots of power and comfort and looks great. Highly recommend for everyday use, pulling a boat or camper or folks out of ditches in NC.
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