We bought an older vehicle that had substantial issues in the first year. Since Majeski had a great reputation until then, I brought the issue to the Sterling store management and then to Greg, who was surprisingly concerned and sympathetic for a large business owner. I won't put him on the spot with specifics. I will say he made a correction for us, apparently just because he wanted to, as he didn't have any legal obligation to do so. I was ready to write them off because their claim of quality vehicles seemed to overpromise. In the end, our experience is that Majeski has good customer service and good vehicles and even when a dud slips through the system, they aren't just going to leave you hanging. To me, THIS is why you pay retail price instead of buying from a stranger off the internet.
From start to finish the purchase of my new truck was pressure free. Tom Thayer And the rest of the staff made this purchase smooth..Tom was very informative on some programs that I had not thought about in the past as far as leasing. With the help of his knowledge of the different programs it help me make a confident decision. A special thanks to the management team they helped make the purchase experience that much more enjoyable...
Recently I was told by a body man that my tahoe of three years old was rusting in a few spots, so I contacted Josh at Sawicki and we talked. I stopped by one Wednesday and he was gone and I had my mom with me and she is elderly so it was hard for me to wait for him with my mom being in the car. When I got home I called him and explained to him that I wanted to meet with him but my mom was in the car and we couldn't wait for his return from lunch. Josh said no problem that he would drive out to my house, wonderful he came out we talked about it and I explained to him that all the Tahoe's I have seen lately including mine were rusting in these spots. He said he would see what he could do and that he would contact me. the next day he called me and said he was still working on it and he would contact me. I was very impressed at this time due to him coming out to my house and communicating with me on the phone. A week went by and I heard nothing so I called him and he stated he hadn't heard anything. My husband and I both had the day off one Friday and we stopped by to talk to him explaining that these Tahoe's are rusting and I thing GM should stand by this, these are not cheap vehicles. Josh listened and again said he would keep this in mind. My complaint here is I never did here back from JOsh if they were not going to do it he could have at least given me a courtesy call, I actually had to call him again. I was disappointed that the paint job wasn't going to be done and that Josh didn't seem to call about at least calling me back. I guess since sawicki didn't get my paint business they didn't care anymore. However I use them for a lot of other things.
After the Leer topper was installed we decided to get the bed lined. The Auto Hub, removed the topper, the bed was sprayed at another facility and then the Auto Hub reinstalled the topper. All in the same day. Thank You Auto Hub.
Very good experience. It's a used car dealership, so obviously you need to be prepared for everything that comes with buying a used car. But as far so doing so goes, it was pleasant. No pressure, honest, accommodating, and willing to negotiate. No underhanded tricks, reasonable starting prices, and a decent selection of vehicles. If you're looking to buy a car, this is a good place to check out. It's a small town dealership that's been around for a good while, and I haven't heard or experienced anything bad about them.
I would recommend Pat to anyone looking to purchase a car. He is a really genuine guy that actually cares about you and the process. He takes his time in making sure that all of your needs are met and is patient and friendly. Again, I would highly recommend working with Pat.
Thank you Duane for all your help! You went above and beyond to make our experince one of the best! You kept in contact before we met, had vehicles ready..so all we did was pick one! We would purchase again from Prescotts in a heart beat!
I will never go anywhere else after purchasing our new car through Duane Staus and Prescott Brothers in Mendota
Never have I met a nicer person who goes the extra mile ! The entire team was awesome
I am from the area originally but have moved near Chicago
I recommend Prescott Bros and Duane above anywhere else
In a market where there are a lot of dealerships to choose from - this is the best choice by far !
Fantastic place to do business. Had a great experience when buying a new car at Prescott brothers. Duane was great! Went out of his way even to make sure our daughter was comfortable while we did business and kept her preoccupied with treats and toys to play with. Highly recommend.
Purchased several vehicles at Prescotts in Mendota. Duane Staus has been an honest and up front salesman. He and the other salesmen are very knowledgeable and friendly. Duane goes out of his way to satisfy his customers. Thankyou Duane and staff.
First time buying a car, shopping for my second car and was very nervous. There was no need however, as everything about my experience was fantastic. The salesman was polite, professional and friendly, same with the manager and district manager. Very down to Earth people that happened to know quite a few of the same people that I went to school with. The test drive was painless and smooth as was the paperwork and and loan process. They walked me through everything, explaining every detail and answering every question I had. Very satisfied with my time shopping.
Jose Malanardo and Tony Milus were helpful, respectful, and a pleasure to do business with. If you hate the mind games, insulting trade-in offers and long hours in the dealership...go to Mendota Ford! I drove an hour to get there from Plainfield and it was WORTH it!!
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