I have dealt with this place for over 20 years they are the most Fair honest people that I know. John and Charlie bend over backwards to put you in a new vehicle there's nothing they wouldn't do to help somebody. Some of these bad reviews are ridiculous Chilson Wilcox is the place to go.
by Tmaxx23 from Cincinnati, oh
December 20, 2018
Plenty of room, great truck and awesome power. I definitely Recommend getting at least a 2013 or newer ram. The interiors are much nicer and way better equipped that the older years.
As a woman, I've found that there are times the car salesmen deem you as unintelligent when it comes to cares because you are a woman. This was NOT the case at Chilson Wilcox. Charlie was pleasant, informed, helpful and just a delight to work with. I will DEFINITELY be doing business with them in the future.
by Culver TB from Rhinelander WI
January 8, 2019
Fantastic truck, exceptional ride for a 3/4 ton. Love the way it drives and handles. Lots of room up front and in the rear seat. The truck is a Ram 2500 Crew cab 4x4.
We made the trip from Cortland, which is an hour and a half, not knowing what to expect. After sitting down with Charlie and getting the details on the car, we got a GREAT deal on a used Toyota Rav4. I couldn't find any other dealership within $3,000 of their asking price in New York. It was a great experience and well worth the trip, I am so happy with my new car!
Best Truck made
by TRAMhoman from Arizona
January 12, 2019
I purchased new a 2016 Ram 2500 with the appearance package in the Laramie trim. I bought at 4th of July when there was a total of 15k rebates. I paid 57k for a 72k list vehicle. It is equipped with the legendary Cummins motor
This truck is like driving your couch down the road. I have not even come close to really taxing it’s capabilities. I have only towed up to approximately 15k with a 32ft V nose. I made a trip from WA-AZ-WA it pulled like a dream. I won’t say it did not notice the trailer but the only difference I noted was just an increase boost pressure while towing. I did average 15mpg and this truck is stock. No loss in performance and while towing holding 75 up the grades was no issue. Also I can not even begin to explain how amazing the exhaust brake performed. I don’t think I even used my brakes on down grades except for when other vehicles cut in front of me. There is no better truck made in my opinion. To be fair I was bitten twice by Ford on the 6.0 and then on the 6.4. I was not about to be a guini pig again on the 6.7. I will say this truck is better in every way than the previous trucks
I was really please with my salesman Charlie Griswold. Charlie was very knowledgeable about the Dodge Grand Caravan line of vehicles. Charlie was able to comfortably address every question and concern I had regarding my purchase of a 2014 Dodge Grand Caravan. The buying and vehicle pickup process was seamless without any issue. The vehicle is GREAT! I love it! Thank you Charlie for being such a great salesman.
by moparguy from Kannapolis
January 7, 2019
I had a limited edition Ran Rebel (457 of 500). Best truck I've ever had. Awesome looks and HEMI powered. It had an air ride adjustable suspension which my wife loved because it made it easier for her to enter/exit.
I bought a used BMW Z4 roadster from Chilson-Wilcox last Fall. The car had low miles and was in great shape. The price was right, too, in part because convertible season was over. The sales experience was great...no pressure, and very professional. I only put a few hundred miles on the car before putting it away for winter storage. After putting it on the road this Spring, I experienced a problem with the power top. I live about a hundred miles from the dealership, so took the car to a local shop for repair under the extended service contract that I had purchased. The repair was expensive, and I ended up with out-of-pocket costs of a little over $200.
Here's where it gets good. I sent a copy of the repair receipt to Charlie Griswold, and Chilson-Wilcox reimbursed me for my portion of the balance. They didn't have to do that, since the dealer warranty had expired. It was pure goodwill. My customer experience with Chilson-Wilcox has been outstanding.
Love, love love mu truck!!
by Lmr103021 from JEFFERSON
January 5, 2019
This truck is amazing!! Great power, wonderful looks, fits my family well, and serves all of our towing needs. We have horses and goats and this truck provided the pulling we need to transfer our animals anywhere.
Hauling trailer and vehicle stalls, not great scenario while on interstate, happening more and more each day. Should be a recall. Now it won't stay running unless the key is in a perfect position. I love the ram products , we have six in our fleet, this is the only one with this problem. But in my opinion it's a huge problem and our dealer says he sees it a lot.
Great customer service. Car that they got me at auction was great. One down fall is it did not come with windshield wipers fluid and they didn't tell me the speakers where broken.
2017 Ram Powerwagon w/ Ram Box
by Evaldes04 from Miramar, FL
January 4, 2019
This truck is amazing, drives very well, handles great for a big truck, and has all the little features i care for. ONLY reason my overall is not 5 stars is because it is a gas guzzler. Driving extremely slow is the only way i could average over 12mpg. Besides that, i love this truck, and i have purchased the Mopar Lifetime Care since i plan on keeping it a LONG time.
We worked with Shane on the buying and trade in process, and he was extremely helpful. He set us up with a great deal and wasn't at all pushy. He was straight forward with us on the car we wanted to purchase by telling us they just got it in and it needed a couple things done to it . So we purchased the car and then hooked us up with a loaner car while their garage took great care of our new car.
Very Reliable/Stylish/Great Price
by Bsmith.razor from Aiken, SC
December 20, 2018
Very powerful and reliable truck, lots of leg room, hidden deep storage under back seats, love the versatility of the big console in middle folding up for extra seating. Appreciate tire pressure monitor in winter. Good has mileage for a Big truck.
We travelled about 2.5 hours to test drive a used truck, which my son purchased. Honestly, everyone at this dealer could not have been easier to work with. My son was purchasing this truck as his first large loan purchase. The salesman, Bryant House was more than happy to go over the truck and answer any questions we had. The General Manager, Joel Dreese also assisted in making sure he had the best price on trade-in and purchase price and worked with him on the financing. Would purchase a car from them again! Excellent group of people!
by Greek2me from Troutman, NC
January 12, 2019
Great truck. Lots of power and comfort and looks great. Highly recommend for everyday use, pulling a boat or camper or folks out of ditches in NC.
The price exceeded our expectations! The Dodge dealership was a disappointment.. they ran our credit before we even made a commitment to purchase... it was a learning experience and a huge disappointment! Will never buy from Kona Auto Center!
This is the first truck i have ever owned and it is a great all around truck. It is very reliable and has never left me stranded. although it is not a 4x4 the towing is still excellent. Ram did a great job with this one.
My salesman Ray was very friendly and knowledgeable. He was able to show me the features of several different cars I was interested in which helped me make the right purchase for my needs. The other staff was also friendly from the sales manager to the finance person. Great experience.
More spacious than Ford or Chevy
by Baltijoey from Baltimore, MD
January 13, 2019
I love the room of my 2018 Ram 1500 Crew Cab. It is somewhat difficult to get into for older people like my grandma because of how high it is but once inside it is spacious and gives everyone plenty of room
Take everything you know about used car dealerships and throw it all out the window. This is the best car buying experience I've ever had. Chris and his team provide a great selection of used vehicles at reasonable prices and incredible levels of service. After my vehicle from a different state was hit by a driver under the influence (an entirely separate story), his team helped me find a great vehicle, helped me with NY insurance contacts, helped me with the paperwork, serviced the car with a check up and a full inspection, gave me a ride home, and even delivered the vehicle to my workplace. Highly recommended!
only owner this truck was extremely well maintaine
by Transporter from St Charles Illinois
December 13, 2018
I bought this vehicle new and have religiously performed maintenance. Because I drive under federal DOT guidelines I am required to provide my company a quarterly write up or all maintenance performed and have those records
This truck drives like a luxury vehicle. It also has a great turning radius to get in and out of parking spaces. It also has very easy to use stereo and AC control system.
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