Thank you David for your excellent customer service with the purchase of our Crosstrek. You were very patient with all my phone calls. I would gladly recommend Belknap Subaru and David Elliot. Again thank you.
I purchased a Truck from these folks last year and recommended them to my Wife, who ended up feeling the same way about this dealership as myself. Mike and his team are very professional, with NO pressure at all. We HIGHLY recommend these folks and will do business with them again in the future. We can't thank you all enough, going over and beyond with the Nissan.
The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
Went there not really knowing what to expect and ended up leaving a very happy new car customer. Everything they did for Me and my family was above and beyond awesome awesome customer service.And thanks again Sean Welch for everything you rock dude..
Great place to buy a truck with all the makes and models available to you. The team on the floor was quite helpful which made for an easy experience. My daughter is quite happy w her "new" used truck. We had a problem 2 months after the fact and Tim's jumped right in with no push back and took care of it. If i don't say it already the staff and the dealer and at the shop were awesome.
We went into Tim's for a truck that we seen on their web site. They brought truck right out unfortunately couldn't get that truck but they worked so hard to put us in a truck that day. Then they suggested that we trade in our vehicle. So they put us in a car and truck. The salesman and their staff were very helpful and went above and beyond to makes us happy customers. I would go back in a heart beat and I tell everyone about how awesome they are
11/11/17 This dealership went above beyond this veterans day for this vet. They are delivering my purchase to my house 140 miles one way all for the advertised price\. For this I salute you . The next friend that is looking for a truck I will send them your way .
Great dealership. I have purchased 2 trucks from Tims. Both trucks were nice vehicles price and trade in values were fair. Buying process was easy and without pressure. Mike was my Sales person for the last deal. He was patient and helpful even though I was very indecisive. I would recommend Tims to anyone looking for a used truck.
I had contacted a couple dealerships through cars.com and was very happy with the quick responses. I love the website as cars.com makes it very easy to find exactly what you are looking for. It's a very user friendly site and I really like that most listing offer a free carfax report.
Keep up the good work and thank you!
I have not bought my truck here yet but had a great experience having my car appraised. They do not markup the prices or play games. They seem very honest and I got to speak with Holly the owner who was very understanding of my situation and patient. Not pushy at all. Great dealership
I bought a 2015 Jeep Grand Cherokee from Carlson’s on 29-Dec-2017. It was more-or-less a last-minute decision, but I am glad I did! After reviewing the very thorough and accurate vehicle information on the website, I visited the dealership and met with Rich Labrie. The vehicle was exactly as described, in great condition and at a good price. Rich was excellent to deal with and even accommodated my schedule by coming in to deliver the vehicle on his day off! I normally look forward to buying a car as much as a root canal, but the experience at Carlson’s has changed that. From the no haggle sticker price, to the no (zero) pressure sales process, through paperwork and delivery, it was a very nice, relaxed, and unexpected experience, and not at all like other dealerships. Many thanks to Rich for all his help, and kudos to Holly Carlson (with whom I also met) for running a first-class operation. If you are in the market for a used vehicle, stop by Carlson’s and see Rich Labrie. I plan to purchase all future vehicles from them.
We bought a truck from Carlson’s a few days ago. Shopping on their web site was easy. The information is very thorough and accurate. Went to see them the next morning to look at the vehicle. The vehicles are well selected and in pristine condition. Rich Labrie was great to deal with and even came in on his day off to deliver the truck to accommodate our schedule! Thanks Rich. The price on the windshield is the price you pay which eliminates the pain of hours of negotiating like other dealerships. We met Holly Carlson who was also very helpful and a pleasure to work with. My future vehicles will come from Carlson’s as well. Well managed, very honest and ethical team. Thank you.
This was an excellent experience. Bob Knowlton was knowledgeable and patient with me through the process of purchasing a new vehicle. I traded in my 2008 Toyota 4 Runner and was pleasantly surprised how much they gave me as a trade in towards the purchase of a 2017 Toyota 4 Runner. Very professional folks, outstanding service department, and excellent inventory. I rate this as one of the best car buying experiences I have ever had. I highly recommend Rochester Toyota!
Late April of 2016 I purchased my vehicle from the Chichester location through Yaz, the sales associate and Bill, the finance manager and I cannot stress what a pleasant and honest car-buying experience I had.
Yaz was extremely knowledgeable and understood what I wanted out of my next purchase. All it took was a couple of test-drives and I had already found 'the one'. My financing options were discussed in detail and any questions I had were clearly explained by Bill.
Not only did I receive such professional service and a fair deal, but the staff made my car buying experience one I tell everyone about! Keep up the fantastic job!
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