We purchased our Jeep Compass from the dealership and received excellent service. Randy and Derek were great to work with and did not push us into anything. There were not a ton of added fees like some dealers and they explained everything to us and were up front with all the details.
Julie was an excellent sales representative to work with. She was thorough and patient through the whole process from start to finish. She made us feel like family while we decided which direction we wanted to proceed in. This dealership has a small town, family feel in today's busy world that we really appreciated! You are treated as people not numbers, each transaction for vehicles we have had there has been very successful and long lasting. Derrick was also very helpful and thorough in concluding our final paper work.
They were very helpful and informative about my jeep and when they couldn't get the jeep done right away they gave me a liner to use until they were able to get mine done. I will go back to them when I need service done on my vehicle.
Glen was very friendly and professional. When my fiancé and I found a car on the lot we liked we agreed to a reasonable price. What a refreshing experience! no pushy salesmen here! We had to wait a few days after a car accident to receive payment from the insurance and insurance to pay our bank, We knew the car we wanted and Westside Service was patient instead of pushy like most of the other dealerships we had visited. We were very impressed and are very happy with my new car! I glady recommend Westside Service to anyone looking for a new vehicle!
My daughters Sentra broke down on her trip back to school. I left the car on Sunday night via the service drop box. The service department jumped on my issue first thing on Monday morning. They understood both my urgency and need. They provided me with a choice between their ability to repair the car and a lower cost option that they thought might be a better option. Even after choosing the lower cost option they handled the logistics required to get my car to the lower cost option and returned it to their location so I didn’t have to deal with a third party. I was extremely pleased with the work completed. I was more pleased with how the service department gave me options and then followed through and communicated through the entire process. They could have simply fixed my issue at a substantially higher cost and I would have had little I could have done about it. Instead, they provided an option that was “better for the customer”. That is truly “best in class” customer service. Thank you! I hope your local market understands the value of doing business with a company like Van Horn Nissan!!!!
we called the dealership before we made the trip . everyone that we talked to was so helpful . we were greeted out in the lot by the car
and was treated very well worked out the deal and met with the business
manager and left with our new used car was the best experience ever at a Dealership
Was having brake issues with my vehicle on a late Friday afternoon. Called service department and they said come in right away Saturday morning to see what they could do. They were able to get it in right away even with a busy schedule.
I went to get my oil changed this past weekend at V&H Automotive in Marshfield. From booking the appointment to the day of the service, everyone was absolutely wonderful. Awesome customer service - thanks Russ!! I would definitely recommend V&H Automotive.
Adam made the whole buying process as easy and simple as possible. My wife was extremely comfortable with our transaction, which for her is unusual. She is never comfortable with auto buying, but Adam was very honest and trustworthy.
The folks at V&H were very accommodating through the entire process so there were no delays when I arrived from two hours away. I found the best deal within 100 mile radius, to be sure. The facility was very clean and comfortable. Everyone was friendly and up front.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.