Used Ford cars for sale near Richmond, VA

Chris Paulk is a very comfortable, relaxed, non pushy sales person that answered every asked question very professionally. He addressed all of our needs and requested repairs to the buying process of our used MKX. We love our vehicle and recommend Chris's professional salesmanship to any body who would be interested in purchasing a new or used vehicle from Richmond ford / Lincoln. A goes out to Chris Paulk

Eight years in my Ford truck. I love it. I looked at GM trucks (Chevy & GMC), still nowhere nears as comfortable as a Ford. Yes I’ve had all the known issues but carried warranties for my truck so transmission has been overhauled. Cam phasers twice (Covered by Ford one and Warranty 2nd time). Just overhauled the front end (bushings, control arm assembly, etc…). Truck still runs like new and rides even better now than when I bought, she is finally broken in and I love my truck. For taller drivers like me, Ford is way to go. Ford has more cabin space than any other truck out there. Ford trucks have the best styling and more towing capacity than anything else in the mkt. Next truck will either be a Raptor or F-250 super duty.

This is the second car that I have bought from Jay at Whitten brothers and have had nothing but great experiences. We own two Jeeps and love them both. I would highly recommend the dealership and Jay to anyone who is looking!

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

Excellent experience and very supportive of our goals in purchasing a car. Kerry was great to work with

Bought this truck new. I’ve put 3500 miles on it and it rides really comfortably. I went from an AT4 with dead lifters to this. I love this truck and I have not towed with it but the max I’m towing is 6,000 so that should not be an issue.

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

This truck is one of the best. I had a GMC before this and there is no comparison. I love this truck and will keep for long time.

I came in looking for f-150s, specifically one that could haul my horses/trailer. I was met with an extremely knowledgeable staff who walked me through the whole process. I was in and out in less than 2 hours. The entire shopping experience was done on an ipad, so we built the deal together. Will totally come back even though I am a 2hr drive away.

I would recommend Sheehy Ford Midlothian and the sales team. Sandra Bigham took the time (and several test drives) to find the F-150 for me. Good follow up and not a pressure sales experience which I appreciate as a customer. Thanks Sandy and the team at Sheehy!

Just bought this truck with 42000 miles hopefully it treats me good 12/16/2023 looking for a warranty company that Ford honors that’s not too expensive, bumper-to-bumper

I want to highly recommend this dealership and the excellent customer service I have received. Joey Foust helped me through the process of ceramic coating on my Ford Fusion. He is friendly, professional, and follows up impeccably. He understood the process and explained it great detail to be sure I was informed as to what to expect. He provided a loaner to use to go to work. My car was done in a timely manner and looks beautiful. I'm 100% satisfied and highly recommend Joey for any future service needs!

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

I bought a vehicle today from Victory Nissan and totally enjoyed how I was treated, especially dealing with Doug Compton, my salesman, and the finance manager, Laurence Comvalius. Great job everyone!

Love this truck. Rides and drives great. Looks fantastic and I myself would not drive any other brand. Tried Chevy a few years ago and hated it so much I only kept it 1 year before going back to Ford and I will not change.

VERY pleased with their service department .. Charles does a great job. Tom Jones.. Ford Maverick

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Purchased 2025 F150 XLT yesterday and very happy about the service from Sales Consultant Rita Eggeraat and Sales Manager Megan Stalls.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Came in and was greeted right away, they showed me quiet a few options and went with the one I liked the best. They even put the plates on my car for me, no temp tags or anything! They made it very straight forward and simple. Will definitely be coming back.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

Yep, it's big. It's a 2-in-1 vehicle that I jokingly call a caruck. The grandkids love it and so do my wife and I. I wanted one with an 8' bed, but that one wouldn't fit in the garage, so I settled for a 6.5 bed. The F-150 is comfortable, easy to drive, and gets surprisingly good gas mileage. That mileage drops a bit when towing. I use mine for family and for managing the farm. My only slight hangup is that I can't figure out how to handle the air conditioning for the back seat occupants. On a side note, I think city planners and architects were planning on things downsizing and this thing is anything but downsized. It fits almost everywhere and when it doesn't, it fits almost always somewhere close enough. I love it and would definitely buy another one.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

2016 is a good yr since there is limited electronic safety features. Truck has excellent ride, is quiet and gets great gas mileage with the 2.7 liter V6. My F150 has a 36 gallon tank and I've gotten over 1000 miles per fill up.

I want to start by saying thank you Mo for getting me into this 4runner his finance skills are through the roof... I'd say I had a very complicated credit situation I went to 3 different dealerships and just because my family spoke Spanish they didn't try as hard but Mo and his staff worked thru it all the way... they have Spanish speaking sales people which was super helpful jeff was also great throughout the process and he got me done with little to no money down, needless to say if somebody leaves anything below a 4-5 star review they just aren't being realistic and one thing I personally like to do is check reviews before I give my business to a place, and this lengthy review was the least I could do 100% recommend anyone in the market looking for a car to check these guys out! definitely very down to earth and honest people, thank you guys I will definitely come again

I bought this truck used from Long-Lewis in Hoover, Alabama, in July 2025. I like the performance, gas mileage, and drive modes of the 3.5 Liter Twin Turbo with 10 Speed transmission. Lots of interior space, lots of interior and exterior lighting in the right places.

I found Auto Empire online because I’m from Charlotte, NC. Hunter T. and Josh H. were super helpful. They even did a FaceTime with me to look at several different cars. That had a Jaguar I really wanted that I couldn’t find anywhere else on the East Coast. The offered to assist with transport down here but I wanted to test drive the car first so I flew into Richmond, got an Uber to their dealership and had a good test drive. Car was EXACTLY as they described and legit told me everything they thought could be an issue, but it’s a JAG so that’s to be expected. It was one of a kind and I’m glad they held it for me with me a $500 deposit. Transaction went smooth as silk! Especially being from NC. Would definetly buy from again if they get another Jaguar in stock. Drove all the way home with zero issues! 5 stars.

Bought 2012 supercrew XLT, 2wd, 5.0 v8, new. Currently 117k miles. 22 - 24mpg highway. 14 - 17mpg city. Well maintained, new brakes, tires, tune up, oil changes on time. New coolant, thermostat, belt. Best truck I have ever owned. Great ride, quiet inside. Major issues over 100k, AC compressor & related parts, fuel pump and related parts. Worth repair cost, better than making payments.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Great truck, I have no issues with this truck. Occasionally the Snyc screen freezes up. Acceleration is excellent. Highway MPG is 23 Local is around 12 mpg. Mixed City Highway is 15 mpg

Good stuff and good quality cars for a reasonable price. I would recommend if looking to buy a car.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

My husband and I saw the car we had spent weeks looking for in their online inventory, but we were over 10 hours away by car. We were concerned that someone else would grab it before we got there, as had already happened to us several times. They were courteous enough to hold it for us until we got there the next morning, and they gave us a fair deal for both our trade-in and our purchase without a bunch of haggling or pressure. After having communicated with lots of dealerships in the prior weeks, the staff at Safford Brown distinguished themselves from our first conversation. Hector and Eric were both courteous and professional without being stiff. We got the car we wanted with minimal fuss, and that's a big deal, considering how exhausting our search had been.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.