Used Ford cars for sale near Richmond, VA

Shawn Tyner is so easy to work with when looking for a car. He is very responsive and made every effort to make sure I was getting what I wanted. I highly recommend asking for Shawn whether it’s for in person or online sales! Tristan in finance was also very helpful and organized. They made the car buying process very easy.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Chris Anderson ( no relation) is an awesome salesman Highly recommend him if you're in the market for a vehicle. Also, Tony Nowlin for your finance person.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Chris Paulk is a very comfortable, relaxed, non pushy sales person that answered every asked question very professionally. He addressed all of our needs and requested repairs to the buying process of our used MKX. We love our vehicle and recommend Chris's professional salesmanship to any body who would be interested in purchasing a new or used vehicle from Richmond ford / Lincoln. A goes out to Chris Paulk

I would recommend Sheehy Ford Midlothian and the sales team. Sandra Bigham took the time (and several test drives) to find the F-150 for me. Good follow up and not a pressure sales experience which I appreciate as a customer. Thanks Sandy and the team at Sheehy!

Bought 2012 supercrew XLT, 2wd, 5.0 v8, new. Currently 117k miles. 22 - 24mpg highway. 14 - 17mpg city. Well maintained, new brakes, tires, tune up, oil changes on time. New coolant, thermostat, belt. Best truck I have ever owned. Great ride, quiet inside. Major issues over 100k, AC compressor & related parts, fuel pump and related parts. Worth repair cost, better than making payments.

Jack, my sales person as well as the head of BmW, Richmond, Broad Street location as well as Janice, the financial guy, all our wonderful great people to work with

Overall, I love my 2024 STX 4x4 Supercrew. It's comfortable, reliable, and gets great gas mileage with the 2.7 ecoboost. I had one small repair done under warranty that took less than 3 hours and I have over 13k miles on it. My only mild complaints are that the ride could be more forgiving over bumpy pavement and that the turning radius was better.

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

I bought a vehicle today from Victory Nissan and totally enjoyed how I was treated, especially dealing with Doug Compton, my salesman, and the finance manager, Laurence Comvalius. Great job everyone!

Bought this truck new. I’ve put 3500 miles on it and it rides really comfortably. I went from an AT4 with dead lifters to this. I love this truck and I have not towed with it but the max I’m towing is 6,000 so that should not be an issue.

I came in looking for f-150s, specifically one that could haul my horses/trailer. I was met with an extremely knowledgeable staff who walked me through the whole process. I was in and out in less than 2 hours. The entire shopping experience was done on an ipad, so we built the deal together. Will totally come back even though I am a 2hr drive away.

Love this truck. Rides and drives great. Looks fantastic and I myself would not drive any other brand. Tried Chevy a few years ago and hated it so much I only kept it 1 year before going back to Ford and I will not change.

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Everyone was very friendly and helpful. The wait was within a reasonable time. I will definitely keep coming ti crossroads ford for all my car needs.

This truck is bulletproof. Good ride, good handling more than adequate power, on the noisy side. A great vehicle for work or general driving. Thumbs up

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

Came in and was greeted right away, they showed me quiet a few options and went with the one I liked the best. They even put the plates on my car for me, no temp tags or anything! They made it very straight forward and simple. Will definitely be coming back.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

I will be definitely be buying another vehicle from them. very friendly staff good pricing. I had a really good experience with them best dealership in the new Kent area

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

I found Auto Empire online because I’m from Charlotte, NC. Hunter T. and Josh H. were super helpful. They even did a FaceTime with me to look at several different cars. That had a Jaguar I really wanted that I couldn’t find anywhere else on the East Coast. The offered to assist with transport down here but I wanted to test drive the car first so I flew into Richmond, got an Uber to their dealership and had a good test drive. Car was EXACTLY as they described and legit told me everything they thought could be an issue, but it’s a JAG so that’s to be expected. It was one of a kind and I’m glad they held it for me with me a $500 deposit. Transaction went smooth as silk! Especially being from NC. Would definetly buy from again if they get another Jaguar in stock. Drove all the way home with zero issues! 5 stars.

I use to own a 2003 f150 for 18 years it was great except for fuel milage, when I purchased this truck in 2024 , the rear window leaks but only when it rains hard, overall I refuse to drive any other truck.

Auto Empire was excellent. Hunter T was super helpful and answered all my questions. I found the perfect truck online and didn’t want to have to drive all the way from Norfolk just to look at it so she offered to do a FaceTime and showed me the whole truck. Under the hood, under the wheel wells, everything. I was expecting to have to drive all that way. I made an appointment to come test drive the truck after work and they were super accommodating of my schedule. I ended up putting $500 down after the test drive until Navy Fed got my loan together. It was only like 3 days later I was able to pick the truck up! But that’s because Navy Fed took that long. They had the truck ready to go when I test drove it but I didn’t have the cash. Hunter even offered to arrange shipping but it had a buddy drive me up. It was worth the trip for the exact truck I wanted. They had several good looking trucks but I wanted a specific GMC. Great experience! Highly recommend.

10 years since we bought this vehicle used. It has been awesome, over 110K on the clock; minor problems only. Biggest problems are with brake corrosion caused by very salty roads here. undercarriage corrosion is starting to take its toll. But the vehicle is still good enough we are hesitating to upgrade. Some minor, weird but occasional , electric glitches, mostly self locking. But then, the lack of electronics relative to newer models is a big plus to us. We have now owned this vehicle longer than any other we have ever had. interior issues are with the glove box hinge (plastic and breaks if you are not careful), and elbow rests cracking.

I want to start by saying thank you Mo for getting me into this 4runner his finance skills are through the roof... I'd say I had a very complicated credit situation I went to 3 different dealerships and just because my family spoke Spanish they didn't try as hard but Mo and his staff worked thru it all the way... they have Spanish speaking sales people which was super helpful jeff was also great throughout the process and he got me done with little to no money down, needless to say if somebody leaves anything below a 4-5 star review they just aren't being realistic and one thing I personally like to do is check reviews before I give my business to a place, and this lengthy review was the least I could do 100% recommend anyone in the market looking for a car to check these guys out! definitely very down to earth and honest people, thank you guys I will definitely come again

I bought this truck used from Long-Lewis in Hoover, Alabama, in July 2025. I like the performance, gas mileage, and drive modes of the 3.5 Liter Twin Turbo with 10 Speed transmission. Lots of interior space, lots of interior and exterior lighting in the right places.

We purchased a Lexus LS from Commonwealth Motors. Brian was our salesman. He did an excellent job even though we knew he wasnt feeling well. The salemen operate like a team. The buying experience was fast, easy, and accommodating. We would recommend Commonwealth Motors to friends, family or a stranger.

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.