Used Ford cars for sale near Richmond, VA

Purchased a used truck several weeks back and found several issues with my truck. My salesman Benjamin Ainsa went to bat for me and with Mr Singh helping out the issue was resolved. I met with Jeff Dowdy in service and he took care of me. I want thank each one for their assistance in resolving the issues. Thanks gentlemen for the great service you provide.

Bought this truck new. I’ve put 3500 miles on it and it rides really comfortably. I went from an AT4 with dead lifters to this. I love this truck and I have not towed with it but the max I’m towing is 6,000 so that should not be an issue.

Sam was very helpful. He listened to me and did not try to sway me to purchase another vehicle like some dealerships do. We got straight to the point and I walked away with the car I wanted.

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

Very good truck buying experience at Sheehy Ford. The whole experience was straight forward with no pressuring to buy. The salesman was knowledgable about Ford trucks and was able to find the truck I wanted. 5 Star review for Sheehy Ford and Brian Edwards in Sales.

Great truck, I have no issues with this truck. Occasionally the Snyc screen freezes up. Acceleration is excellent. Highway MPG is 23 Local is around 12 mpg. Mixed City Highway is 15 mpg

We were super happy with the experience we had at Richmond Ford, in purchasing our new 2024 Expedition.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

The whole sales process went rather well. These event for me are always approached with a lot of anxiety. Getting a good price for the purchase and the trade is hard work. In advance I contacted the dealership and explained what I was looking for. He responded in short fashion with a few options to consider. I choose the one that fit my needs. I went off and got a few estimates on my trade in value. We met the following day and in 20 minutes I had what I wanted. They made some money I got a good number for my trade. All that was left was a good rate from a lender. The finance person in similar fashion got a great rate. She had to try a few lenders but in the end the numbers were good. I got the sense that they were not adversaries but we were working towards a common goal. This is my second purchase from this dealership. That’s something I rarely do. I had started with another dealership and the person wouldn’t commit to any price info unless I came on site. For me that’s wasteful. Ashland sheehy didn’t make come onsite until we had agreed in principle on the selling price. Second time here and another good experience. Ask for “Mikey”. Very helpful.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I recently had my F-150 in for significant service at Sheehy Ford and worked with Service Advisor Stephen Whitman. Stephen took excellent care of my vehicle and clearly demonstrated that he cared about both the quality of the work and my safety. He was professional, communicative, and kept me informed throughout the entire process. Based on this experience, I am very satisfied with the service provided and would gladly work with Stephen again and recommend him to other customers.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Transaction went very smoothly, from when I inquired online up to the final buying process. Chris Anderson was so quick and accommodating with my questions through email and in person. He introduced us to Mikey (Allen Johnson) who did an excellent job throughout the entire transaction. He made sure that all our requests for discounts and add-ons were granted to our satisfaction. And of course, Tony, the finance man, was very knowledgeable and explained everything clearly. I commend all the staffs for their amazingly excellent customer service. They made my first buying experience with Sheehy very memorable. Thank you so much!

2016 is a good yr since there is limited electronic safety features. Truck has excellent ride, is quiet and gets great gas mileage with the 2.7 liter V6. My F150 has a 36 gallon tank and I've gotten over 1000 miles per fill up.

When I called the dealership, I had already test-driven several other makes, but because we’ve had great experiences with Ford vehicles, I was happy to keep an open mind. I had been searching for a hybrid or PHEV for quite some time and noticed they had one of each listed online, so I scheduled an afternoon test drive. From the moment you arrive, you realize this dealership is extraordinary. They aren’t just focused on making a quick sale—they are genuinely committed to building relationships. Daniel greeted us right away and brought us two bottles of water, then escorted me to the vehicle with my name literally written on a large tag displayed in front of the store. That level of thoughtfulness immediately stood out. Daniel walked me through the exterior features and we began the test drive, during which I was able to test multiple functions and features at my own pace. After returning, he gave me a tour of the dealership and shared the many President’s Awards they’ve earned over the years—clearly well deserved. When it came time to talk numbers, they offered me a great deal. I wasn’t quite ready to commit, but then Joey, the manager, came over and asked if I wanted to drive the car home. I was already seriously considering purchasing it, but that simple act of trust and kindness sealed the deal. I’m almost 50 and a school teacher. The car is safe, but the respect I was shown in that moment was priceless. This dealership truly wants customers to feel confident and satisfied with their purchase, and they work hard to build lasting relationships. I can absolutely see why they win awards year after year. They have my vote as one of the very best Ford dealerships out there.

2022 F150 PowerBoost 3.5 twin turbo absolutely hauls xxx with phenomenal gas mileage on a 30 gallon tank. I’ve gotten a true 600 and 700 miles out of a tank of gas when it’s in Eco mode it will run on battery alone if you’re on flat level ground and maintain your speed that’s how they obtain so many miles out of a tank full of gas probably one of the best F1 50s I’ve owned and I’ve had several of them. If you leave it in tow Haul mode it will disengage the auto stop start so the vehicle remains on. It’s been absolutely bullet proof with zero issues. If I’m not driving the Dually Diesel F350 I’m driving this..

From the moment I booked my service appointment to the moment I was handed the keys. Everything went like clockwork

I was searching for a specific vehicle and I found a few on cars.com. 2020 F-150 Super Cab 2.7L Ecoboost, 10 speed transmission. At first I was concerned since I've never had a truck with a small V6. I was looking for good HP and good MPG. I liked the sporty trim STX look. Great acceleration and great MPG. Much better than my previous 2006 F-150 5.4L, which was a great truck, but it was time for a change. I do recommend this vehicle if you want MPG, power, and great towing capacity.

I want to express my sincere gratitude to Shawn Tyner at Strosnider for the exceptional salesmanship he demonstrated today and yesterday with my father. If you’re seeking top-notch service, I highly recommend visiting the dealership and requesting Shawn Tyner as your salesperson. Additionally, I want to extend my appreciation to the entire dealership for their collaboration in making this transaction a success.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Ty and Jessica were the absolute best ever!!Definitely friendly and down to earth.Very efficient and will make sure you leave with what you’re looking for!!

Eight years in my Ford truck. I love it. I looked at GM trucks (Chevy & GMC), still nowhere nears as comfortable as a Ford. Yes I’ve had all the known issues but carried warranties for my truck so transmission has been overhauled. Cam phasers twice (Covered by Ford one and Warranty 2nd time). Just overhauled the front end (bushings, control arm assembly, etc…). Truck still runs like new and rides even better now than when I bought, she is finally broken in and I love my truck. For taller drivers like me, Ford is way to go. Ford has more cabin space than any other truck out there. Ford trucks have the best styling and more towing capacity than anything else in the mkt. Next truck will either be a Raptor or F-250 super duty.

I called Saturday inquiring about a Jeep Grand Cherokee for my daughter. Sydney took my call, and answered all my questions. We drove up Monday from South Boston to test drive, and finally buy the Jeep. Sydney was professional and friendly, Blake was as well, and Robert, who completed the transaction was quick and friendly. Everyone else, even though they didn’t assist us, we’re friendly as well. Restrooms were clean. Would recommend

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

I bought a vehicle today from Victory Nissan and totally enjoyed how I was treated, especially dealing with Doug Compton, my salesman, and the finance manager, Laurence Comvalius. Great job everyone!

Love this truck. Rides and drives great. Looks fantastic and I myself would not drive any other brand. Tried Chevy a few years ago and hated it so much I only kept it 1 year before going back to Ford and I will not change.

Highly recommend Auto Empire! Great people, Hunter was very helpful and explained everything. Love my new to me car!

Bought 2012 supercrew XLT, 2wd, 5.0 v8, new. Currently 117k miles. 22 - 24mpg highway. 14 - 17mpg city. Well maintained, new brakes, tires, tune up, oil changes on time. New coolant, thermostat, belt. Best truck I have ever owned. Great ride, quiet inside. Major issues over 100k, AC compressor & related parts, fuel pump and related parts. Worth repair cost, better than making payments.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

Just bought this truck with 42000 miles hopefully it treats me good 12/16/2023 looking for a warranty company that Ford honors that’s not too expensive, bumper-to-bumper

Mr Nichols was very good and professional will recommend him to others. He walk us thru the entire process . Also the process for financing were very good

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

“Five stars all the way! The Team is amazing. The service was fast, professional, and stress-free. She was very helpful and made everything easy. I couldn’t ask for better service — highly recommend!”Thank You Guys!!

This is a great truck. Good acceleration, towing, and four-wheel drive. I am definitely a Ford lover now. Can't go wrong with this truck. Mine is a 5.0L and can't find a fault with it after four years of ownership.

Brandon was very helpful with our car buying experience. He was incredibly personable and answered all of our questions. We enjoyed working with him and making our purchase.

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

Everyone was very friendly and helpful. The wait was within a reasonable time. I will definitely keep coming ti crossroads ford for all my car needs.

Yep, it's big. It's a 2-in-1 vehicle that I jokingly call a caruck. The grandkids love it and so do my wife and I. I wanted one with an 8' bed, but that one wouldn't fit in the garage, so I settled for a 6.5 bed. The F-150 is comfortable, easy to drive, and gets surprisingly good gas mileage. That mileage drops a bit when towing. I use mine for family and for managing the farm. My only slight hangup is that I can't figure out how to handle the air conditioning for the back seat occupants. On a side note, I think city planners and architects were planning on things downsizing and this thing is anything but downsized. It fits almost everywhere and when it doesn't, it fits almost always somewhere close enough. I love it and would definitely buy another one.