Used Ford Explorer for Sale in Richmond, VA

The salesman was very organized, respectful, and patient. He gave detailed answers to all of my questions.

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

After visiting few dealerships, we decided to stop here. This was by far the utmost pleasant experience dealing with Pearson Hyundai. Mo Basri is our salesman, he did a fantastic job!! Thank you.

It is the best car I've used so fat. That why I crown it the, It's best car at it own best. I love it fuel economy.

Dealing with Sheehy Ford in Richmond,VA on Midlothian Turnpike recently was my best & smartest decision of any type lately. I don't buy many cars mainly because I keep my vehicles a long while. In my opinion there's nothing like a Ford from Sheehy. Yep I don't buy them often but when I do it's from William Goin @ Sheehy Ford in Richmond,VA. If you're looking a new vehicle & a great deal go to Sheehy & talk to William Goin in sales. I'm certainly glad I did 2 weeks ago when he helped me get a fine 2017 Focus Sedan. Thanks again William! They have many more fine vehicles @ great prices that all need good owners. Swing on buy & maybe even take 1 home for Christmas or New Year's!! I also had the extreme pleasure of meeting & dealing with Wes Taylor in the financial department & Megan Stalls in sales. Thanks again to everyone. I'll certainly be back.👍Most sincerely. G.B. Christopher

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

We happened upon a used vehicle listing and went to see it the next day. Upon parking, we were greeted by William who took us to the vehicle we were looking for. After a quick test drive, we determined that this was the vehicle we wanted to purchase but that we would need to wait until the following day to take care of the details. William assured us that they would hold it for us and would get it into the mechanic to double check it. We returned the following day and began the process, fully planning to use a credit card to make the purchase since we were from out of town. Once we complete the initial paperwork we were told that there is a $2500 max for using credit cards and we had no other payment options. The management and finance office worked with us so that we could drive off the lot with our "new" used car that day. After leaving, I notice a noise and took the car to a local mechanic. After getting the diagnosis, I called William. He had a service manager call me to set up an appointment. Sheehy's service department took care of the issue on the house. Thank you to all of the employees that helped us with this purchase.

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

I have bought several cars from William Goin. He always works to get the best price for the vehicle. As a former salesman with Sheehy Ford Lincoln of Richmond I am very familiar with the sales process and I think I was treated fairly by everyone I had contact with. I bought a new 2016 Fusion SE Hybrid and have been very happy with the vehicle. My son't car was rear ended on I-95 and it was totaled. We didn't have a lot of time to shop around and I knew this dealership would give me a fair deal. They took into consideration that we needed a car in a hurry for my son to drive back and forth to work. We bought a 2014 Fusion SE because of the experience I have had with my Fusion. Although the car we bought is not a hybrid I think my son will get decent gas mileage and will also be driving a safe car.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

My fiancé and I now own our own business where we needed a crossover vehicle to work with our beloved senior population. After looking at several dealerships, Audi, Toyota, and many others, we found Pearson Infiniti of Midlothian. We had the opportunity to work with the many salespeople there and always struggle to make the right decisions and find the financial affordability within our control. At Pearson, we felt that we were treated with extreme respect and personability from all whom served us. They are kind, classy and the "real deal" when it comes to buying a car. Never did I imagine in a million years that I would end up in the car of our dreams... but they made it happen. Thank you to Rusty, Bill and the GM, Joe Chapman who made our experience so remarkable. I would never go anywhere else to buy a pre-owned certified vehicle. They turned hopes into dreams for us. We are forever grateful! Michael and Courtney

This car is a great ride and met all of my needs! Great for commute or traveling. Offer plenty of leg room as well as head room.

My daughter was in need of a car. I had shopped at MW Auto before so decided to take a look at the inventory. Was quite pleased they had a vehicle under $5000. She took a test drive in the car and liked it. I gave them a call and we worked out all the details over the phone. She picked the car up 2 days later. Amazing!!! Where else could this happen?? Go see for yourself............

I love that this car fits all of us and has extra room. I was worried there would not be enough room behind the 3rd row, but it works. I do my navigation was set already, but should be a simple fix!

8:30 appt for oil change. Called at 9:17 with 4 recommendations, selected 2 of them, was told it should take 1 hr 15 mins. No one answered phone at 10:45 when we called, called back a while later, no answer, went back to dealership to check if ready, car had not been serviced yet, was taken in at 11:30. We came back home & was called at 12:40 that car was ready. Not a big deal but we were expecting guests at our house for dinner at 4:00, thought an 8:30 appt would give us enuf time, & we had other things to do, very stressful.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

My overall experience with Pearson Mazda was superb. I purchased my first vehicle with them back in 2004 and another for my daughter February 2018. Now it was my turn to purchase a vehicle. My 45th birthday gift to myself. My search started about a month ago with Joseph Jackson. He was very patient and attentive to my needs. He listened to my wants and needs and found the perfect vehicle for me. I could not find a CX-5 that I liked in my price range and had begun looking for other vehicles. A week or so had gone by and he called me and asked me to come by and give him a chance. I did and so glad I did. He found the perfect CX-5 for me in my price range and color I wanted. That is commitment. You don't find that nowadays. I was not forgotten about becuase I did not purchase the other vehicles from him that I test drove. He kept me in mind and as soon as he saw one he thought would be to my liking, he reached out. Joe Jackson job well done! Thank you for being persistent, but not overbearing. You made my car shopping experience Fantabulous! I would like to add that everyone at the dealership was friendly and courteous. Kevin Johnson was extremely helpful too. He also helped me this a wonderful experience. Thank you all.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I live several hours from Richmond BMW. From the second I contacted this dealership online to check out convertibles, I was treated with the utmost care and concern. Nick McNevin contacted me at 10pm, and even called to answer any questions. Found me the car of my dreams and moved heaven and earth make it happen for me. The entire process was seamless and painless. Nick constantly communicated with me, answered every question immediately. Though the manager would not approving holding my used car choice a couple of days (even though I offered a $10,000 promissory note), the deal otherwise went off without a hitch. This place is first class; a lot of dealerships could learn from them. The test drive was incredibly informative and everyone was kind and considerate. Never any pressure or feeling that my questions were stupid like I've experienced at other dealerships. Nick knows his cars, and that made a huge impact on me. I've owned Toyotas all my life. Done with that. I'm a BMW loyalist now, and it all started with Nick and the folk at this dealership who made what could be a stressful, horrible experience into one that makes you walk away feeling like a million bucks (well, minus what you paid for the car!) Example: just as we were leaving I said I needed to figure out how to program the navigation back to the 2 hour drive to my house. Nick said, "No worries. I already programmed it for you while you were finishing the paperwork." How cool is that !?

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

I was an idiot - a complete idiot and inadvertently put diesel in my 370Z. In a state of panic, I got the car towed to Nissan in Mechanicsville, VA and from there it was such an ease! Service Manager Paul Woods was amazing - great customer service, very knowledgeable and very patient. I explained about my idiocy and he went out of his way to assure me it happens often where people bring vehicles in with this situation. He reassured me my car would be taken care of and that I did great making sure I didn't start the car with the diesel in it. That was the evening before they closed. I had my car back the next day in just as good shape as before I lost my mind. (lol) I can't say enough about what excellent customer service and actual service on my car that everyone did - down to the sales people being very friendly and striking up conversations to the young lady that I checked my payment with - I highly recommend using Nissan and will for all my service needs and any cars I may need in the future!

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Steve Lerner is the best there is- he really cares about his customers and will do anything that he can to make them happy. My dad bought a 528 back in end of July and I tagged along with him because I knew I was planning getting a 320 end of September/beginning of October. I was immediately impressed by Steve's knowledge and how he kept going above and beyond! From there, I knew I wanted to partner with Steve for my 320! 2 days ago, I had my appointment with Steve and by the end of the appointment he had done everything to get me the car that I wanted and the car that was the best for my money. The car had to be brought from Charlottesville, so he made the call early to make sure it was reserved to be mine. Not only did he get me the car that I wanted but he also did the absolutely best job ever for giving a good price that was a "no brainer". So I finally picked up my beautiful 2016 320 last night and it's everything I could've wanted. Unfortunately, I was very ill with the flu yesterday so I was too tired to stay after the paperwork. So Steve offered to come by my house this weekend to show me the features of the car...I don't know many people that would do that! He truly does go above and beyond and cares about making it the best experience for me and anyone else. Steve Lerner is 10! Thank you so much!!!!! I would also like to say that everyone at BMW (Matt Perry, Dmitriy, Anton Kulay, Joey, and many others that I forgot their names) has been very welcoming and made this process very enjoyable. BMW is not just a luxurious car but it's outstanding customer service! I look forward to continue dealing with everyone at BMW!

So far, our Explorer is paying for itself. We get great gas mileage and a smooth ride. The technology is taking us oldtimers some time to learn but so far is great. We would buy another if we needed one.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

A month ago purchased preowned 2014 F-150 from Sheehy Ashland. It developed an oil leak (rear main seal). Under Sheehy warranty was repaired with no cost to me. In addition they provided me with a 2018 F-150 to use while my vehicle was being repaired at no cost. Thank you Sheehy Ashland for your excellent customer service and repair to my F-150. Excellent service and follow up on vehicles sold. Than you again.

Taking my car in for service can be daunting but, this time it was not. From the start with the service writer, Troy Jackson, it was a great experience. He was very knowledgeable and patient in answering every question that I had. Which tends to be a lot of them. He also didnt recommend a bunch of products that I had to purchase in the spot but explained what was most important to get so I could come at a later date to purchase the less impotant services. I usually tend to have to wait a while in the waiting room at the old place I used to go to but surprisingly here I didn't. I will definitely be recommending Sheehy of Ashland and Mr. Troy Jackson to my friends and family :-)

We found the truck we wished to purchase online. A new 2017 F350 Lariat crew cab. Anthony Jones met us just inside the front door and immediately set about helping us locate the truck. Anthony arranged for a test drive and we were sold. It was raining quite hard and late in the day so we told Mr. JONES we would return the next day when weather was projected to be better. Throughout the price negotiations he was straight up and able to answer, or immediately find out the answer to any of our questions and I believe we got a fair price for the truck, warranty and optional service package. While we were finishing up the paperwork, Anthony had the truck prepped and ready for departure. Once again Anthony and team Sheehy was very helpful and informative throughout the process. We will recommend team Sheehy to everyone in the market for a new vehicle. Thanks Anthony!

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

Just bought a 2018 Ford Ecosport from Sheehy. Not only is Sherry Epps a friend but a great, no pressures sales person! She made sure my experience was hassle free and an easy process. Thanks Sherry!

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..