Used Cars for Sale in Saint Albans, VT

Phil was wonderful. This my fourth car that I bought from Berlin City. Which says it all. I will always keep coming back. They are the best.

This was my first time purchasing a new car, and I am almost certain that I will forever go through Kia Berlin City, and I will also be using Phil ( the man who sold me my car). They are efficient and truly try to get you into a car that suits you and your needs, at a reasonable price!

I leased a Kia and I enjoyed my overall experience at Berlin City. The staff was knowledgeable and helpful. The vehicle is fun to drive and gets great gas mileage.

When the manager takes the time to meet you and simply say thank you for stopping by - to me that is important. No pressure at all, just helping me understand the process and finding the best deal possible. My wife and I were considering the Escape to downsize from our minivan, we were presented with a great deal. However, in the end we decided to keep our current car. We will definitely return when the time comes.

I always appreciate the promptness, efficiency, cleanliness of the service space and service itself. Shuttle, when needed, is great. Very courteous and knowledgeable staff all around.

I am so happy with the service we received from Heritage Toyota. Our salesman Marc was so thorough in explaining all the feaures of the vehicle we purchased. He explained all the different prices with each model helping me decide which vehicle was right for us. He explained the different fees so there were no surprises at the time of delivery. He coordinated installation request with Randy in the detail department, with a tight deadline they did a great job in completing on time. Kudos to Ryan for managing such a great team!!!

The purchasing process was as painless as could be. All sales personnel we're friendly and helpful. We were happy doing business with the Ford group.

Bought used 2012 Tacoma was offered fair KBB trade in value. Worked with Dylan Krause, Abigail Heck and Celeste Brasseur, all 3 were very professional and meet my needs to make the buying experience fairly painless.

Eleni Floyd is just so incredible. I can't thank her enough for working with me for hours one rainy late afternoon to help me find the perfect car for me to drive A new Prius, with white and black interiors. The crew who work on my car are a very happy positive crew to bring my car to I have put up a facebook page Prius Lovers so please post and read this. Thank you. I love love my car and all of you Carolyn Bates

Had my snow tires put on for the winter. Always happy with the service, I bring all my vehicles to this dealership and have purchased them there as well.

Everyone involved with the purchase of our vehicle was top notch! Our Highlander replaced our Volvo XC90 and has proven itself to be the right choice.

Staff was very helpful throughout the sale and in the next week setting up additional service. William was always available and consistently made me feel I was important and took care of me as such.

All went as planned, work was accomplished quickly and throughly! I was also glad to see Saturday Service had returned as sometimes it is difficult to get in during the week!

I have received nothing but outstanding service for my vehicle so far from Heritage Toyota. The service department is clean along with the customer lounge.

Katie made the entire maintenance experience a breeze. Great communication and clarity. Heritage is great and excels at what it does. Thanks so much Keep up the good work

The appointment lasted the appropriate amount of time. I had a comfortable place to wait. The service person was both professional and friendly. No surprises which is greatly appreciated.

Outstanding service and always a great experience. Dana is amazing to work with! Bought my Toyota 4Runner from here 3 years ago and never had a bad experience. Love all the staff!

Thank you Kate! I so appreciated your time this past week. I was quoted a price for 4 snow tires over the phone when I made my appointment but when I received the final bill, it was much more than I was told. You honored the price I was quoted. I can't tell you how much that meant to me! Thank you to everyone who greets me promptly every time I come in the door! Even when you are at your busiest, you all have smiles on your faces and get everyone through so quickly. Customer service is super hard, but you all make it look easy! Thank you again!

Can't speak highly enough of the Automaster. Just purchased my 4th vehicle from them. Matt Shanks in particular at Mercedes is great to work with, honest and straightforward.

Our experience was relatively stress-free thanks to Matthew Shanks/Master Certified Sales Laureate, who my husband and I dealt with from start to finish. He went out of his way to get us an amazing APR with the banks that the Automaster already has relationships with; he spent the time coordinating and facilitating our sale; and he gave us exactly what we were hoping for with our trade-in. He also referred us to another insurance company, where we were able to cut our insurance fees in half and ended up switching and bundling our home and car insurance -- two great rates. We did not feel rushed or pushed into anything, as we have felt with most, if not all, of the cars we purchased through other local dealers -- there was no haggling or wasting our time "pretending" we were getting a deal. Matt respected and understood our budget, and helped us to keep it where it needed to be so that we could purchase a vehicle we never thought we could afford. Moving forward as our other older car continues to get older -- the first place we will now turn to is the Automaster for all of the reasons I mentioned above. Satisfied and very pleased. The other local car dealerships cannot compete with the excellent service we received from the Automaster.