They worked hard to keep my business, and succeeded. It was a fairly pleasant experience, except it always takes longer than expected - but I think that is just part of it. Enjoyed being able to look over the vehicle inside - as they pulled it in out of the cold. The sales guy, Duane, was pretty straight forward and friendly. The financial guy had music playing while he went over the paper work, which was distracting the to me. He also said ???it???s not my car??? in a somewhat sarcastic manner when we declined additional coverage. Didn???t seem real customer friendly with the paper signing guy, but Duane was good. Just got my new Trax yesterday, and I really like it!
Piles is fantastic to deal with. Betty Morris was an amazing saleswoman. Everything from trading in to purchasing was fast and easy. Our last 3 vehicles have been purchased at Piles. No reason to go anywhere else when the customer service is so outstanding.
I had a great and professional salesperson name Thomas Robinson. Due to my crazy schedule, he was very accommodating. We communicated primarily by email. I told him the car I was looking for and he listened closely and had one delivered to the dealership.
Go to Honda of Troy and ask for Thomas Tom Robinson.
We had a hard time getting a car through other dealerships. I talked to Ron on a Monday and was given an approval within about 20 minutes. By noon on Tuesday, we drove off of the lot with a great car! It did need back tires to pass inspection, so Ron ordered them and put them on for me within a couple of days. If you have bad credit, not enough credit or just want a good car at a reasonable price, this is the dealership for you!
Shopping for a car for my teenage daughter had been difficult, but Marsh Auto Sales made it easy. They have 4 or 5 cars in my price range, with good looking vehicles for the price. I sent them an inquiry, and within 30 minutes received a reply to reach out to them with any additional questions. When I arrived, they not only had the cars I saw on Cars.com, but others, and I bought a car that evening. They fixed a couple of issues with the car (put a new light bulb in the headlight, and fixed a sticky door handle), and I picked it up the next morning. The best part was there were not a lot of additional costs. They only charge a paper work fee, but not a delivery fee and a cleaning detail fee, and they didn't charge extra give a printout of the carfax and fix the items I asked to have fixed. Great Experience!
I was in the market for a used Jeep product. They had an excellent inventory of vehicles and great pricing. The salesman was very accommodating about showing what I wanted to see as well as letting me drive what I wanted.
The purchase went seamlessly and was quick and easy.
My only complaint was that I messaged this dealer through Cars.com about a vehicle and never received a response.
From the beginning Anthony was polite and helpful over the phone. I had questions about the listing and I got a call back promptly.
I then proceeded to arrive late for our appointment, keeping him at work late, and I found myself with a shortage of cash as well. Anthony was understanding and accommodating when he certainly didn't have to be.
After borrowing my not-yet-purchased truck to go to an ATM to retrieve more cash, I bought the truck and left the dealership leaving my water bottle on the table. Anthony met with me at a restaurant I was at to return it.
AND THEN after driving my truck 2 hours home, I realized I had inadvertently stolen his dealer tag, still in my car from the test drive. Anthony was understanding about that as well.
While I did everything wrong, Anthony did everything right, I had a great time buying my truck.
My wife and I just bought a used vehicle from them and we couldn't be happier! Brian(our saleman) and Ethan(finance guy) made the process of buying a car very quick and painless! I highly recommend them and will definitely be doing business with them again in the future!
Was looking for a truck to take out West coyote hunting! A friend of mine said I should look up Kelly at Next 2 New and tell him what I was looking for ! I did a week later Kelly had the truck I was looking for at the price I wanted to spend! Thanks to the boys at Next 2 New appreciate all your help ! Marty
Xellent service , very good sales staff and managers
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