The service advisor Andrew was amazing. He was very kind informative and attentive. I felt completely comfortable with the service process. I use to take my vehicle Findley Dodge but now I will be going to Autonation USA.
My husband first met Coco the day prior to our purchase when he came in to look at a few vehicles. He made a point to tell me that he really liked working with Coco and he felt Coco truly listened to what he was looking for. He didn't find anything that day, but the following day we scoured the internet once again and came upon a Forester for sale. So we headed back to the dealership and arrived 10 minutes before closing! Coco was very professional and efficient! We took the vehicle for a test drive and was able to work through the purchasing process very quickly. We did not feel pressured at all. This purchase is for our son who drives in the mountains and snow frequently, so we are excited for his new Suburu experience - it's reputation is impeccable! We would definitely return to Suburu of Las Vegas!
When I started looking at new cars it was just shapes I was drawn to so I had a list of ones to test drive. I had heard Subaru???s are good cars so I went to take a look. I was originally interested in the Crossover but fell in love with the Impreza in the showroom. We met Coco as we walked in and he was fun from the beginning. He listened to everything I wanted and then went and got that car with everything down to the color for me to test drive. He was extremely knowledgeable about the car, pointing out all the features. We talked vaguely about purchase price that night and he went over everything that???s included in the price. I still had more cars to look at so without being pushy in anyway he gave me his information if I decided I was interested. After test driving elsewhere I decided immediately the Impreza was for me. I notified Coco and we started the process over text. I couldn???t be back because of my schedule but he handled all the preliminary stuff for me over the phone on his day off. I set up an appointment after the Thanksgivings holiday to finalize the paperwork and purchase the car. Again super professional and easy process. He had everything ready for me and the car I fell in love with was ready for me to take home. Everyone at the dealership was extremely friendly and helpful. They truly listened to my needs and made it happen. The process was more like a Birthday celebration than a car buying experience. I got all kinds of free gifts, they donated to a charity on my behalf and they had my car all shiny and sparkling ready for me in the showroom. They went over how all the tech stuff works in the car and encouraged me to call or come back with any questions. Since that day Coco has reached out to me to assure me if I need anything at all to contact him. He is more like a friend than a salesperson. I truly feel like I can hit him up for anything I need. Sweet guy. This truly has been the best car buying experience I???ve ever had. When I knew I needed to buy a new car I was dreading dealing with car salesman. Coco and the crew at Subaru has changed how I feel about the process. I would and will and have recommended them to anybody looking to purchase a new car. Oh and I absolutely love my sorry new red Impreza with all the bells and whistles. 😊
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