I nelong to am Explorer forum amd after having sveral peoblems with my 2016 Explorer Sport, I decided to purchase the extended warranty. Lombard Ford had the best pricing so I have them a call Emma was awesome on the phone and made it a quick and easy experience. I couldn???t have asked for anything more.
Betsy and Barbara are two professional, caring and very helpful people. I had a very bad experience at Torrington Ford. They helped me figure out what was going on. They even saw that I had no extended warranty which I paid for on my contract. Torrington Ford never added it on. If it wasn't for them, I would of been without any warranty. Thank you so very much!!!
Steven Weir is great to work with at Lombard Ford. This is our 3rd car lease with Steven. He is honest and straightforward. No gemicks or back & forth games. We tell him what we are looking for and he advises us with solid honest feedback. It???s great working with Steven. The service department is also fantastic. No games. Honest and professional service team with great customer service skills. We will definitely be back here again for more cars!
Since we were looking to purchase two ESPs for our two new Fords, we had no less than a million questions and emails for Emma Allen........Emma was very patient and answered every question and email with professionalism and expert knowledge. Without a doubt she did EARN our business and we did buy two top tier genuine Ford ESPs from her. She explained everything exactly as it was shown at lombardfordwarrantys.com and even more when it came to add-on options that we could buy now or buy later, PLUS an extra discount. This was truly a no pressure, stress free, pleasant experience with the best pricing we could find anywhere. Did we get a good price on our vehicles from the dealer we bought our new Fords from? Yes. Did our dealer offer us good prices on genuine Ford ESPs? NO! We will buy again from Emma when the time comes.
I walked in and needed a new vehicle right away. With their awesome selection I had no problem finding a vehicle to suit my needs. The staff catered to my needs and in no time at all I drove away happy in my newly purchased vehicle.
We've bought three new vehicles through Sullivan Honda and Joe Kenney. We also have our vehicles serviced at Sullivan. Joe, Marissa, Nelson, Howard, Tim, Dave in parts..the entire crew are just great, helpful, courteous folks. The team's helpful, patient and accommodating nature keeps us coming back.
Our sales person Zach was helpful and never pushy and as always the owner Jim was friendly and helped made our transition to a new vehicle painless. This is the 4th vehicle I have bought through this dealership and I would not go anywhere else.
Buying a car can be a real hassle with long negotiating sessions and complicated pricing. Not at Berkshire Mazda, Zack, the salesperson was straightforward and easy to deal with. We felt that we were given their best price right away and a fair deal on our trade-in also. I would recommend BErkshire Mazda to anyone.
I can't say enough to the staff-all that helped me Zach, Scott and Josh. All outstanding and very helpful!! I didn't have the ideal situation for buying but they did their magic and helped me to be in a reliable new vehicle. Thank you!!
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