Bought an older Park Avenue used. Service was exceptional and drove it home same day. Only had one key but they found another for the car and mailed it to me months later.
I was very happy with the service.
Everyone was really accommodating. Made the whole experience enjoyable. I was able to drop my guard after about 30 minutes when I realized the other shoe was not going to drop. I would highly recommend them.
Got to say this dealership is great I recently purchase a 2011 Toyota Camry SE with 76,137 miles on it. Vehicle drives great no complain I traded my 2007 Mercedes Benz ML 350 with 126,000 miles on it and Sussex Auto Group dealer made my transaction smooth I came in and purchase vehicle and walk out in just 1 hour..
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
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