I helped my parents look for a vehicle and came across a 2012 Mercedes GLK350 that they really liked. The car had about 42K miles on it and was in immaculate condition. They've owned the car now for over a year and it has been flawless. The gentleman in the office helped with financing and while we were just looking at the vehicle he allowed us to browse without breathing down our necks. He actually stayed back by the showroom doors until we waved him down. It's hard to find used car dealers like this that don't have to try and cover up things to sell their cars. We've had that experience before elsewhere. These guys don't play that type of bs. They actually care about their reputation.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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