I talked to Rich on the phone he told me to come in and he has the truck for me I figured I would not be able to get this brand new 2018 chevy 2500hd because I just bought a new Tundra last year I was upside down on my loan on that truck but they were able to almost pay it off and make it work for this New Chevy truck so all I can say is that My buying experience was awesome I would RECOMMEND Horne to everyone They are great Thank you
I depend only on Horne’s Auto Service for a regular oil change or any maintenance my Chevy Traverse may need. They are good at letting me know the status of the car, but do not pressure me to get things fixed. They also offer recommendation for services.
My wife and I recently moved to Show Low and had been looking for a good used truck. We went to several new and used dealers and were extremely disappointed in their tactics and lack of knowledge and professionalism. Car buying can be very stressful and such a game that the whole process is dreaded. What an enjoyable experience with Shain, Brian, and Chris at Horne Auto Center. Down to earth guys that genuinely care about customer service and deliver it on such a personal and caring level. Hope Horne takes care of their staff as well as their staff takes care of their customers!
shaine thomas,best salesperson I have ever delt wi
by CLIFF TAVERNIER from SILVER CITYT,NM
January 26, 2017
SHAINE Thomas IS THE BEST SALES PERSON I HAVE EVER DELT WITH,I AM 85 YEARS OLD AND HAVE BOUGHT NEW AND USED CARSFROM MASS TO CAL AND FLA TO TX,NM, & ARIZ. NO SALESMAN HAS EVER KNOWN THEIR PRODUCT INSIDE AND OUT AS WELL AS MR. THOMAS. SOFT SPOKEN, HELPFULL IN DESIDING ALL THE ASSORIES THAT WOULD BE BENICFIAL TO ME. WHEN THE CAR CAME IN FROM THE FACTORY AND WAS READY FOR ME TO PICK ITUP IT WAS EXACTLY AS I HAD ORDERED. SHAINE AND I WENT FOR A DRIV E AND I FELL IN LOVE WITH THIS CAR,SO COMFORTABLE AND EASY TO DRIVE AND TO GET IN AND OUT OF. IT IS EVERYTHING SHAINE SAID IT WOULD BE. AFTER THE DRIVE WE WENT BACK INTO SHAINES DESK,HE HAD ALL THE PAPERWORK READY AND TOOKM ME TO GET THE FINAL PAPER WORK FINALIZED, THEN TOOK ME OUT TO MY NEW CAR AND EXPLAINED EVERYTHING TO ME ABOUT THE OPERATION OF THE CAR SEVERAL TIMES. SHAINE IS A REAL SALESMAN AND A TRUE ASSET TO TOUR ORG. THANKS SHAINE.
This was the best car buying experience ever! My salesperson, Richelle Whipple was prompt, courteous, thoughtful and respectful of my time. She has a great deal of knowledge and was extremely helpful with finding what I needed and had everything ready for me when I arrived at the dealership. I would definitely give her a 5 star rating! Thanks Richelle!
Shaine Thomas was the sales associate that assisted us with the purchase of our new Chevrolet Silverado. I have never had such a painless auto buying experience. Shaine was quick to return my phone calls and found the exact truck I had been looking for! We made a deal and he had it all ready to go when we showed up and never tried to change anything that was previously agreed on. This dealership was extremely professional and made us feel comfortable. The finance associate was also extremely friendly and made sure we understood everything in our contract. I would recommend Horne in showlow and their staff to anybody and we will return to this dealer should we be in the market in the future!
Throughout my life, I have purchase several cars from dealerships as well as private sellers. I have always found the experience distasteful and time-consuming, until now. My experience last week with Joe Garguilo was the easiest, clearly communicated and truthful experience I have ever had, and I am very grateful to Joe for overseeing the process - from first contact all the way through vehicle delivery. I recommend Joe for his straight talk and customer service!! Luis
In November 2011, I purchased a 2005 Chevy Trailblazer from Tate. I started on the internet with them, then worked with them on the phone and then drove 5.5 hrs to see the vehicle. I found them to be completely honest, easy to work with and am totally satisfied with the Trailblazer. The price was $3800 below Bluebook and they took my 20 yr old Isuzu Rodeo in trade.
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